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Operating System
Windows 10
Infection date and initial symptoms
I guess 22/7/2018
Current issues and symptoms
Alot, screen split into two.......stopping permissions......ads......overrun my Ram
Steps taken in order to remove the infection
Used Kaspersky , no avail. Used ccleaner, no avail.
System logs
I did not upload the FRST.txt logs

Lappodamy

Level 1
So as the title suggested, i tried deleting it, only for it to come back and wreck havoc. Is there a way to delete it manually ? I will try to post the log when i get the pc up.
 

TwinHeadedEagle

Removal Expert
Staff member
Verified
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 

Lappodamy

Level 1
okay get this, the malwarebyte just scanned my computer and said that my pc is totally clean, but my kaspersky is still reporting that there is the trojan i have said in my rootkit. oh and btw, what is rootkit? thank you
 

Lappodamy

Level 1
i am going to run the kaspersky scan one more time to be sure. note that the malwarebyte scan before have reported that my pc was clean. Will tell you the result
 

Lappodamy

Level 1
ok, so i scanned again with kaspersky, and it said that it has found out the trojan and the file it is hiding, i got to the file place in my computer and deleted it. Then i let kaspersky decode the virus and weirdly it worked! lastly, i scanned my whole system 3 times just to be sure, and the search turned out clean! so i guess i am free from the virus. thanks so much man!
 
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