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Joined
Jul 23, 2018
Messages
12
Operating System
Windows 10
Antivirus
Kaspersky
#1
So as the title suggested, i tried deleting it, only for it to come back and wreck havoc. Is there a way to delete it manually ? I will try to post the log when i get the pc up.
 
Operating System
Windows 10
Infection date and initial symptoms
I guess 22/7/2018
Current issues and symptoms
Alot, screen split into two.......stopping permissions......ads......overrun my Ram
Steps taken in order to remove the infection
Used Kaspersky , no avail. Used ccleaner, no avail.
System logs
I did not upload the FRST.txt logs

TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,400
Operating System
Windows 10
Antivirus
ESET
#4
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 
Joined
Jul 23, 2018
Messages
12
Operating System
Windows 10
Antivirus
Kaspersky
#8
okay get this, the malwarebyte just scanned my computer and said that my pc is totally clean, but my kaspersky is still reporting that there is the trojan i have said in my rootkit. oh and btw, what is rootkit? thank you
 
Joined
Jul 23, 2018
Messages
12
Operating System
Windows 10
Antivirus
Kaspersky
#9
i am going to run the kaspersky scan one more time to be sure. note that the malwarebyte scan before have reported that my pc was clean. Will tell you the result
 
Joined
Jul 23, 2018
Messages
12
Operating System
Windows 10
Antivirus
Kaspersky
#11
ok, so i scanned again with kaspersky, and it said that it has found out the trojan and the file it is hiding, i got to the file place in my computer and deleted it. Then i let kaspersky decode the virus and weirdly it worked! lastly, i scanned my whole system 3 times just to be sure, and the search turned out clean! so i guess i am free from the virus. thanks so much man!
 
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