Microsoft fixes Windows 10 BSOD crashes caused by NVMe SSDs

silversurfer

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Microsoft has fixed a known issue causing Windows 10 blue screens of death (BSOD) crashes when users plugged in a Thunderbolt NVMe (Non-Volatile Memory Express) Solid State Drive (SSD).
To be impacted by this known issue Windows 10 device would have to feature at least one Thunderbolt NVMe SSD and one Thunderbolt port.
Affected Windows 10 devices would also display a "DRIVER_VERIFIER_DMA_VIOLATION (e6). An illegal DMA operation was attempted by a driver being verified." stop error.
After discovering the BSOD issue, Microsoft also added a compatibility hold to prevent impacted devices from being offered Windows 10, version 2004 or Windows 10, version 20H2 upgrades.
Microsoft addressed this issue with the release of the optional KB4586853 non-security cumulative update preview for Windows 10 versions 2004 and 20H2.
Since this is a preview update, it is considered optional and it will not be installed automatically. To install KB4586853, download it manually from the Microsoft Catalog or open Windows Update and click the 'Check for updates' button.
The safeguard hold added to block upgrades on Windows 10 devices with affected Intel drivers will be removed in mid-December.
Until then, the company recommends affected users to "not attempt to manually update using the Update now button or the Media Creation Tool."
 

silversurfer

Level 85
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Verified
Honorary Member
Top Poster
Content Creator
Malware Hunter
Well-known
Aug 17, 2014
10,159
Microsoft has removed a safeguard hold blocking Windows 10 updates on systems affected by a known issue causing blue screen of death (BSOD) crashes when users plugged in a Thunderbolt NVMe (Non-Volatile Memory Express) Solid State Drive (SSD).

Impacted devices also display a "DRIVER_VERIFIER_DMA_VIOLATION (e6). An illegal DMA operation was attempted by a driver being verified." stop errors.

The known issue affects Windows 10 devices with at least one Thunderbolt port and any currently available version of the driver file stornvme.sys.
After discovering the BSOD issue, Microsoft added a compatibility hold to prevent impacted devices from being offered Windows 10, version 2004 or Windows 10, version 20H2 upgrades.
 

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