- Aug 17, 2014
Some users on online forums reported Microsoft Edge freezes and crashes when they watch a Youtube video on Full Screen. The issue seems to have majorly affected the stable version, Edge 90. Microsoft said it is looking into the issue and rolled out a fix for the potential cause to Canary. Meanwhile, if you’re affected, here is what you can do.
If you don’t want to test bleeding Edge Canary, try the following steps
- Try clearing the cache
- Disable hardware acceleration by visiting Settings > System > Toggle, ” Use hardware acceleration when available” and restart Edge.
- Run YouTube video in Private mode to check extensions aren’t causing this
- Disable Extensions
- Update Edge browser.
- Update Graphics card drivers
- See if using Edge Dev or beta or Canary or Chrome or other browsers such as Firefox or Opera. helps.
Microsoft says they push a fixed fix for a potential cause to Edge Canary, so try it out for the time being.
Microsoft Edge Community Manager Missy Quarry provided these statements in a couple of Reddit threads.
“I have been working with the team to investigate similar reports of YouTube crashing the browser. There are a couple of situations around this, so I’d love to verify a recent fix we put in resolves any of you off if you continue to experience any hanging or crashing”
“We believe we have resolved one potential cause of this, and this currently in our canary channel. I’m not sure if it made it to our dev channel this week, if you’re still experiencing crashes give our canary channel a shot” Missy said.
Users report Youtube isn't working on Edge v90 when in fullscreen. Videos are freezing& crashing Edge, Microsoft said it has released a fix to Canary.