Microsoft partially fixes Windows 10 Conexant audio driver issues

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Microsoft has partially addressed known issues impacting Windows 10 devices with certain Conexant or Synaptics audio devices after investigating ongoing errors since May 2020.

Microsoft has also removed some of the safeguard holds blocking the affected systems from upgrading to the latest Windows 10 version.

The known issue impacting computers with Conexant audio drivers has been under investigation since May 2020 when Microsoft released Windows 10, version 2004.
Redmond has resolved the issue for safeguard IDs 25702662 and 25702673 as of December 11, 2020.

"Please note, if there are no other safeguards that affect your device, it can take up to 48 hours before the update to Windows 10, version 2004 or Windows 10, version 20H2 is offered," Microsoft says on the issue's Windows Health Dashboard entry.
"We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved."
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"To mitigate the safeguard, you might need to check with your device manufacturer (OEM) to see if an updated driver is available and install it," Microsoft explained on the Windows 10 Health Dashboard.

If users try to update even though no updated drivers are available, they might be able to roll back to the previous Windows 10 version and are advised to try and update to Windows 10, versions 2004 or 20H2 again.

"As of January 14, 2021, we are adjusting this safeguard to allow certain devices with the affected driver to update to Windows 10, version 2004 or Windows 10, version 20H2," Microsoft added.

However, Redmond recommends not to manually update using the Media Creation Tool or the Update Now button until the known issue is fully resolved.
 
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