My Kaspersky Problems?

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Tony Cole

Level 27
Thread author
Verified
May 11, 2014
1,639
Hi

Does anyone else here use My Kaspersky portal to manage their Kaspersky software? If so, can you access it, as for the past week I am unable to log in? It accepts my password etc., but after this the screen just keeps trying to load, then nothing.....

Tony.
 

hamo

Level 10
Verified
Well-known
Mar 30, 2014
468
No Problem with me but , try to press " Licenses " tap then press " Devices " tap .

2015-02-24_23h14_03.png
 
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Exterminator

Community Manager
Verified
Staff Member
Well-known
Oct 23, 2012
12,527
Hi
Does anyone else here use My Kaspersky portal to manage their Kaspersky software? If so, can you access it, as for the past week I am unable to log in? It accepts my password etc., but after this the screen just keeps trying to load, then nothing.....
Tony.

I think you are talking about https://my.kaspersky.com/ where you manage all your devices and license codes?

I have no trouble at all accessing it from the US

I dont know if this will help

http://support.kaspersky.com/11103
 

Tony Cole

Level 27
Thread author
Verified
May 11, 2014
1,639
Yes that's the one, may be I am unable to access it because I live in the UK?

Thanks for the info @exterminator20 I will give it a try.
 
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