Troubleshoot My PC takes slow time to boot up

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Filip

Level 2
May 13, 2015
70
List of current issues
Slow time to turn on, slow time to turn on after i make a restart, google chrome requires a lot of CPU and Disk use according to task manager, programs require like 10-15 seconds to turn on, etc etc...
Steps taken, but have been unsuccessful?
I did, install a lot of programs, Hard Disk Sentinel ( I did a Surface Test ) everything was fine, chk dsk, start up manager ( very low programs ) i also installed GPU and CPU temperature programs, everything was fine etc etc...
Hello, I have an issue with my PC, it takes slow time to turn on like 1 minute 45 seconds and VERY SLOW TIME after i make a restart while the PC is turned on like 4 minutes and 30 seconds...

I did like almost every possible test and everything was fine and OK.

My PC has a gaming configuration and I bought it in December 2012.

Is it possible cause of the " Driver Updater " program which I bought it in middle 2018 and it updated all of my drivers?

Below are ALL of the Screenshots which I did tests and the results are all perfect.

No virus, no errors, no nothing.

Please help me, regards.
 

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nasdaq

Moderator
Verified
Staff member
Nov 5, 2019
600
Hi,

I'm not registered to get the topics from the Software forum.
I have bookmarked your topics. Send me a PM is I do not answer within 24 hours.

The fix will check again some services. The pictures you attached and not easy to read.
These reports will be in a submitted in the Fixlog.txt in a text format.

You logs are clean of malware.

First:
Error: (05/05/2021 03:18:49 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program Avira.Spotlight.UI.Application.exe version 1.1.48.17984 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

The Avira.Spotlight.UI.Application.exe Is not shown in you logs.

I suggest you remove Avira using their uninstaller.

Avira removal program.
Read this article and proceed as suggested.

Restart the computer when the removal is completed.

Do not reinstall the application just yet.
<<<>>>


Please run the attached fixlist.txt

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===

We will check the integrity of the Disk.

If chkdsk cannot lock the drive, a message appears that asks you if you want to check the drive the next time you restart the computer.
Click Y and let it finish.
===

Download Farbar's Service Scanner utility
and Save to your Desktop.
If using Windows 7 or Vista, Right-Click on fss.exe and select Run As Administrator.
If using XP, double-click to start.
Answer Yes to ok when prompted.
If your firewall then puts out a prompt, again, allow it to run.
Once FSS is on-screen, be sure the following items are check marked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender
Volume Shadow Copy


Click on "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Copy & Paste contents of FSS.txt into your reply.
<<<>>>

I need to see the
1 - Fixlog.txt
2 - the Fss.txt

After having Run the Fixlist.txt removed Avira and a restart the computer is their improvement in the startup time?


p.s.
Do not attempt anything else until I have had a chance to review your reply.
 

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Filip

Level 2
May 13, 2015
70
This is Avira uninstaller or registry cleaner?

I can uninstall avira using control panel then programs and uninstall avira.

I am confused a lil bit.
 
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nasdaq

Moderator
Verified
Staff member
Nov 5, 2019
600
HI,

Boot to Safe mode with Networking and try to uninstall from there.

If not possible Download and run this uninstaller tool.

Please download the free version of Revo Uninstaller Portable from here and save the compressed file to your computer's Desktop.
  • Double-click the compressed file RevoUninstaller_Portable and extract the files within it (it will be created a folder with the same name);[/*]
  • Within that folder, right-click the file RevoUPort and select Run as administrator to open the tool;[/*]
  • Click Yes to accept the UAC security warning that may appear;[/*]
  • Click OK to accept the License Agreement and Copyright;[/*]
  • Select 'The Program to Remove' and click Uninstall. Follow the instructions to complete the removal process;[/*]
  • In 'Search Mode' set it to 'Advanced' and click on the Scan button. The tool will search for leftovers;[/*]
  • Click on Select All and then on Delete and then Yes to delete the selected items;
    Note: You may have to repeat this step to delete all the leftovers (Registry items, files and folders);[/*]
  • Click the Finish button and restart the computer to complete the removal process.[/*]

Delete everything associated with Avira.

If any Avira folders files remains delete them and restart the computer.

Try the rest of the fix as suggested.
 
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Freud2004

Level 9
Jun 26, 2020
427
I don't see many reasons for a slow boot, my experience tell me that you have many services running in the background and in boot, even they don't show in startup, looking for the quantity of applications that you have installed I know that some of that services are running in the background and start with the PC. I just look to your home screen and can tell you that:

Acrobat reader- Lots of services, you really don't need Acrobat Reader, are more light way applications for the job.

Daemon tools- I don't see why you need this, for games you can emulate in windows this was a tool used in the 80s when I was a torrent moderator and games need this to be cracked, not anymore. Lots of services in background.

Utorrent - bad choice, uninstall this because of the advertisement and extra services installed, try qbtorrent, believe me I know about torrents and p2p, try qbtoorent the interface his the same no additional learning need.

Nero - you look like my best friend, you and him will get along. He loves nero, great tool to many services, maybe off all applications I refer this is the one that will install more services and many off them unnecessary, please consider a more light burning tool.

This is my advice, you have some intrusive applications and with lot off services install that will run in the startup.

Sorry for my English

1620398595813.png
 
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Filip

Level 2
May 13, 2015
70
Volume Shadow Copy

I need to see the
1 - Fixlog.txt
2 - the Fss.txt

After having Run the Fixlist.txt removed Avira and a restart the computer is their improvement in the startup time?


p.s.
Do not attempt anything else until I have had a chance to review your reply.

Volume Shadow Copy was not on the check list from FSS.exe

Before I did your test i defragmented my PC, both local disc C, D and system reserve.

Here are the results.

Steps I made.

1. avira_registry_cleaner_en.exe failed to fix at the start, I had to check avira web site for how to uninstall the anti virus, because going through control panel said uninstall failed.
and the file you provided needed to be run in safe mode.

2. I uninstalled avira in safe mode then reverted back to normal mode.

3. I run the fixlist.txt through FRST64.exe program ( i waited about 45 minutes).

4. My computer restarted and while it was in loading screen it had a blackscreen showing some fixes of local disc C probably cause of your fixlog.txt file.

5. I ran FSS. exe and Volume Shadow Copy was not on the check list from FSS.exe

6. I provided the results.

7. After i finish with my post here i am gonna do a restart on PC and see how fast it is gonna open.

P.S. my screenshots are in HD mode, which means you can see everything properly, it is in high end resolution. 1920x1080 ;)
 

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Filip

Level 2
May 13, 2015
70
Hi,

I did a restart of my computer and it turned on in 2 minutes and 20 seconds with all icons on desktop and stuff.

HOWEVER, Google chrome required 15-20 seconds to open and show the tab.

Any solution for this?
 
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nasdaq

Moderator
Verified
Staff member
Nov 5, 2019
600
Hi,

Trust what

@Freud2004 has suggested.
Remove the programs he suggested.

===

Restar the computer normally after the removal.

--RogueKiller--
  • Download & SAVE to your Desktop Download RogueKiller[/*]
  • Quit all programs that you may have started.[/*]
  • Please disconnect any USB or external drives from the computer before you run this scan![/*]
  • For Vista or above, right-click the program file and select "Run as Administrator"[/*]
  • Accept the user agreements.[/*]
  • Execute the scan and wait until it has finished.[/*]
  • If a Windows opens to explain what [PUM's] are, read about it.[/*]
  • Click the RoguKiller icon on your taksbar to return to the report.[/*]
  • Click open the Report[/*]
  • Click Export TXT button[/*]
  • Save the file as ReportRogue.txt[/*]
  • Click the Remove button to delete the items in RED[/*]
  • Click Finish and close the program.[/*]
  • Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next.[/*]
=======

Keep me posted.

p.s.
If the problem persists Restart the Computer in Safe Mode with Networking.
Is the boot time better?
 
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Filip

Level 2
May 13, 2015
70
Guys, I dont even use Acrobat Reader, Daemon Tools, Utorrent and Nero, they are there since I bought the PC.

I mean, Daemon tools and utorrent got installed after because i was downloading games from there.

Anyway there arent any background processes from the programs mentioned above.

I turned off pc, waited 1 hour, turned it on, all icons and google chrome opened exactly after 1 min 30 seconds.

I see no improvements... :(
 
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Filip

Level 2
May 13, 2015
70
@Filip
Troubleshooting may involve disabling or removing programs from your PC to identify if they were the cause of the problem.
I did uninstall the 4 apps mentioned by @Freud2004

I uninstalled Nero last, and it required restart by the program itself, so basically yet again there are no improvements.

I know about computers, systems, security, internet and all but i am pretty much sure about 2 things:

1. My PC case needs to be blown out by a compressor by a PROFESSIONAL, in depth blowing that is, every little detail and piece inside everything must be blown so there shouldnt be 1% of dust inside the case.

2. The drivers updated by the driver updater program in 2018, screwed it all, how can i remove all of my driver updates back to normal?
 
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Filip

Level 2
May 13, 2015
70
I did again restart PC because the first restart was require by Nero program.

It was 51 seconds that it was circling around the restart then screen went black, then motherboard menu show then windows etc etc and in 2 mins 10 seconds windows loaded desktop with all icons.

However it took 25 seconds for google chrome to open.

Making it 2 mins 35 seconds ready time.

Please find below Screenshots of my Desktop, Installed programs and task manager and maybe identify the problem.

Regards.
 

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show-Zi

Level 31
Verified
Jan 28, 2018
1,992
My previous hdd failed after 5 years (not used for gaming). It's amazing that the hdd I used for gaming has lasted 10 years.
SMART is a guideline number. It can be diagnosed as safe and still fail, or it can be labeled as dangerous and continue to work fine.

In my personal opinion, you seem to be the type of person who takes time to strategize before taking action, and I think troubleshooting a PC is like playing chess or chess, where you change your strategy step by step. I wish you the best of luck in solving your problems.
 
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Harlequin

Level 1
Verified
Jul 22, 2016
39
This is a typical situation that would require restoring an image system, which in most situations it would be performed under 10 minutes. I guess you don't have a backup image, if I were you I would re-install windows if all suggestions failed to solve your problem.
 
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Filip

Level 2
May 13, 2015
70
--RogueKiller--
  • Download & SAVE to your Desktop Download RogueKiller[/*]
  • Quit all programs that you may have started.[/*]
  • Please disconnect any USB or external drives from the computer before you run this scan![/*]
  • For Vista or above, right-click the program file and select "Run as Administrator"[/*]
  • Accept the user agreements.[/*]
  • Execute the scan and wait until it has finished.[/*]
  • If a Windows opens to explain what [PUM's] are, read about it.[/*]
  • Click the RoguKiller icon on your taksbar to return to the report.[/*]
  • Click open the Report[/*]
  • Click Export TXT button[/*]
  • Save the file as ReportRogue.txt[/*]
  • Click the Remove button to delete the items in RED[/*]
  • Click Finish and close the program.[/*]
  • Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next.[/*]
=======

Keep me posted.

p.s.
If the problem persists Restart the Computer in Safe Mode with Networking.
Is the boot time better?

Hi,

I did a standard scan ( recommended one ) and it found nothing.

Only 9 PuP's and 1 keylogger but that keylogger i deleted long time ago, ( i installed it for my own reasons ) only the leftover was left in the windows system.

Should I run a custom full scan or...?
 

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TairikuOkami

Level 31
Verified
Content Creator
May 13, 2017
2,046
Please find below Screenshots of my Desktop, Installed programs and task manager and maybe identify the problem.
You have a lot of outdated critical apps, Firefox 77, TeamViewer 15.5.3, Steam 1.0.0.0 (wth?) and multiple versions of JRE, that alone could cause issues. K-Lite from 2012, omg.
Office 2003 + Office 2007, no Nero installed, etc, I suspect cracks and a lot of shady things going on. Either way, that PC needs a lot of love or a complete reinstall to be salvageable.
 
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