SOLVED Need help removing malware

Discussion in 'Malware Removal Assistance For Windows' started by Nerv715, Sep 5, 2017.

Tags:

Need Malware Removal Help?

We offer free malware removal assistance to our members. Sign Up now, and get free malware removal support.

  1. Nerv715

    Nerv715 New Member

    Sep 5, 2017
    3
    0
    St. Louis
    Windows 7
    Microsoft
    I followed all the steps in this forum on trying to get rid of the virus, but I was still having an issue with the redirection. It was specifically happening when I was on the Direct TV now website. I was looking at the channel listing comparisons in a pop-up window on the site. From there I clicked a link to check available local networks. That brought up a pop-up second window and that window kept getting redirected. I haven't had any issues on just normal sites lately, but occasionally when the site i'm on opens a second window it happens. I have attached the FRST.txt file. Any help is much appreciated.
    -Nerv
     

    Attached Files:

  2. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    Hello,


    [​IMG] Scan with Farbar Recovery Scan Tool

    Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Make sure that Addition.txt option is checked.

      [​IMG]
    • Press Scan button and wait.
    • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
    Please attach report into your next reply.
     
  3. Nerv715

    Nerv715 New Member

    Sep 5, 2017
    3
    0
    St. Louis
    Windows 7
    Microsoft
    Sorry about forgetting the second attachment. Here are both the FRST.txt and Addition.txt files
     

    Attached Files:

  4. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.



    How is your computer behaving now?
     

    Attached Files:

  5. Nerv715

    Nerv715 New Member

    Sep 5, 2017
    3
    0
    St. Louis
    Windows 7
    Microsoft
    The Fixlog.txt file is attached. So far it seems as if the issue is fixed. I will post again if I see the problem arise again
     

    Attached Files:

Loading...
Similar Threads Forum Date
i need help removing trojan.clicker from my pc Malware Removal Assistance For Windows Friday at 7:02 PM
Need help removing malware Malware Removal Assistance For Windows Aug 8, 2017
SOLVED Need help with removing malware and possible virus. Malware Removal Assistance For Windows Aug 5, 2017