Problem Solved Need help removing malware

Nerv715

New Member
Joined
Sep 5, 2017
Messages
3
OS
Windows 7
Antivirus
Microsoft
#1
I followed all the steps in this forum on trying to get rid of the virus, but I was still having an issue with the redirection. It was specifically happening when I was on the Direct TV now website. I was looking at the channel listing comparisons in a pop-up window on the site. From there I clicked a link to check available local networks. That brought up a pop-up second window and that window kept getting redirected. I haven't had any issues on just normal sites lately, but occasionally when the site i'm on opens a second window it happens. I have attached the FRST.txt file. Any help is much appreciated.
-Nerv
 

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TwinHeadedEagle

Removal Expert
Staff member
Joined
Mar 8, 2013
Messages
22,149
OS
Windows 10
Antivirus
ESET
#2
Hello,


Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

Nerv715

New Member
Joined
Sep 5, 2017
Messages
3
OS
Windows 7
Antivirus
Microsoft
#3
Sorry about forgetting the second attachment. Here are both the FRST.txt and Addition.txt files
 

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TwinHeadedEagle

Removal Expert
Staff member
Joined
Mar 8, 2013
Messages
22,149
OS
Windows 10
Antivirus
ESET
#4
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



How is your computer behaving now?
 

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Nerv715

New Member
Joined
Sep 5, 2017
Messages
3
OS
Windows 7
Antivirus
Microsoft
#5
The Fixlog.txt file is attached. So far it seems as if the issue is fixed. I will post again if I see the problem arise again
 

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