Solved Need help with Obrona/Sasa adwares on Win 8.1.

Anks

New Member
Dec 31, 2014
4
Kindly help with cleanup of the Obrona/Sasa adware removal.
Popups for various ads keep coming up while browsing in Chrome, IE and Mozilla, system has become quite slower.

Appreciate your help in advance.
 

argus

Former MalwareTips Staff
Apr 24, 2014
3,395
Helllo,

Before we begin, please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.









Download
Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"


Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

Anks

New Member
Dec 31, 2014
4
Thanks for quick response.

The first tool (Malwarebytes anti rootkit) said - all clean.
Message - Scan Finished. No Malware Found.

Then I ran the FRST.
PFA the files you asked for.

Again, thanks for the help being provided.

-Anks
 

Attachments

  • FRST.txt
    52.5 KB · Views: 68
  • Addition.txt
    47.2 KB · Views: 108

argus

Former MalwareTips Staff
Apr 24, 2014
3,395
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    791 bytes · Views: 48

Anks

New Member
Dec 31, 2014
4
Thanks. Wish you a very happy new year!

I tried out what you told.
PFA the Fixlog.txt file that got generated.

After restarting, the new issue I see is I'm not able to open any sites from any browsers.
I get following errors -
Chrome -
Unable to connect to the proxy server

Hide details
A proxy server is a server that acts as an intermediary between your computer and other servers. Right now, your system is configured to use a proxy, but Google Chrome can't connect to it.
If you use a proxy server...
Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect "Use a proxy server for your LAN".
Error code: ERR_PROXY_CONNECTION_FAILED


IE -
The proxy server isn’t responding

•Check your proxy settings 127.0.0.1:9880.
Go to Tools > Internet Options > Connections. If you are on a LAN, click “LAN settings”.
•Make sure your firewall settings aren’t blocking your web access.
•Ask your system administrator for help.
 

Attachments

  • Fixlog.txt
    2.5 KB · Views: 37

argus

Former MalwareTips Staff
Apr 24, 2014
3,395
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    693 bytes · Views: 46

Anks

New Member
Dec 31, 2014
4
SuperThanks...

Things seem to have started normalizing for me...:)

The adwares are not popping up anymore...
Still, the various tools like MalwareBytes show me I still have some infected files.
Right now, things working nice for me tho!!!

Thanks a LOT!
Once again have a happy new year.

-Anks
 

argus

Former MalwareTips Staff
Apr 24, 2014
3,395
Hhappy New Year :)



Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 
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