Solved No Wifi access suddenly

Danet

New Member
Thread author
Aug 30, 2015
11
My wifi has worked just fine since I got this computer 2 years ago. I mostly just use my laptop for surfing, FB, Youtube, playing games, and watching shows/movies. The speakers on my laptop suck. I clearly remember going to several websites looking for software that would boost the speaker volume and when I downloaded from one of those sites, I got an error that said my computer was infected and to contact a Windows Tech. I knew that pop-up was a scam and ignored it, but I think the damage was done at that point. Out of fear that my computer was infected, I ran Malwarebytes and Avast. When the scans were done, I removed the malware, then suddenly there was no more wifi. I get a message "No internet connections are available" and my laptop stays in airplane mode no matter how many times I push the Wifi button. A few days ago, my Wifi started working again, but only for about 20 minutes.
 

Attachments

  • FRST.txt
    44.1 KB · Views: 3
  • Addition.txt
    34.6 KB · Views: 2

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.

  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.




warning.gif
Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.



Please re-run
51a46ae42d560-malwarebytes_anti_malware.png
Malwarebytes' Anti-Malware.
  • Click the History tab.
  • Click Application Logs and double-click the newest Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 

Danet

New Member
Thread author
Aug 30, 2015
11
Hello,

Thank you for helping me!!! Sorry about my late reply, I haven't been near this computer for a few days. I have been having problems getting Malwarebytes to run for quite some time now. That's something that I forgot to mention in my first post - I can't open Malwarebytes at all. No matter how many times I click on it or if I'm on my user account or admin account, it will not run. Whatever I have on my PC is stopping the software from opening. Please advise.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 

Danet

New Member
Thread author
Aug 30, 2015
11
Hello...

I attached the files
 

Attachments

  • FRST.txt
    48.8 KB · Views: 1
  • Addition.txt
    38.7 KB · Views: 1

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyclsid;
    emptyalltemp;
    ipconfig /flushdns >>"%temp%\log.txt";b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Upload it in your next reply.




cmd_icon.png
Check Disk
  • Press the
    WindowsKey.png
    + R on your keyboard at the same time. Type cmd and click OK.
  • Copy/Enter the command below and press Enter:
  • Code:
    chkdsk C: /r
  • You should get a message to schedule Check Disk at next system restart. Please type Y and press Enter.
  • All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.
Check Disk report:
  • Press the
    WindowsKey.png
    + R on your keyboard at the same time. Type eventvwr and click OK.
  • In the left panel, expand Windows Logs and then click on Application.
  • Now, on the right side, click on Filter Current Log.
  • Under Event Sources, check only Wininit and click OK.
  • Now you'll be presented with one or multiple Wininit logs.
  • Click on an entry corresponding to the date and time of the disk check.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.
 

Danet

New Member
Thread author
Aug 30, 2015
11
So, I have the zoek log but I have to paste it because when I try to upload it says the file is empty(see below). Also, I was not able to run the command. I keep getting a message that says "Access Denied as you do not have sufficient privileges. You have to invoke this utility running in elevated mode." I tried to run this as admin and even logged into my admin account and tried. No luck. :(




Zoek.exe v5.0.0.1 Updated 01-November-2015
Tool run by Danet on Mon 11/02/2015 at 21:29:10.94.
Microsoft Windows 8.1 6.3.9600 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Daorihime\Desktop\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

11/2/2015 9:31:03 PM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\Makayama Interactive deleted successfully
C:\PROGRA~2\ospd_us_014010074 deleted successfully
C:\PROGRA~2\COMMON~1\Symantec Shared deleted successfully
C:\PROGRA~3\Adobe deleted successfully
C:\PROGRA~3\Freemake deleted successfully
C:\Users\Administrator.DanetsPC\AppData\Roaming\hpqlog deleted successfully
C:\Users\Danet\AppData\Roaming\c deleted successfully
C:\Users\Danet\AppData\Roaming\hpqlog deleted successfully
C:\Users\Daorihime\AppData\Roaming\UltraVNC deleted successfully
C:\Users\Danet\AppData\Local\Adobe deleted successfully
C:\Users\Danet\AppData\Local\DriverToolkit deleted successfully
C:\Users\Danet\AppData\Local\EmieBrowserModeList deleted successfully
C:\Users\Danet\AppData\Local\EmieSiteList deleted successfully
C:\Users\Danet\AppData\Local\EmieUserList deleted successfully
C:\Users\Daorihime\AppData\Local\Adobe deleted successfully
C:\Users\Daorihime\AppData\Local\EmieBrowserModeList deleted successfully
C:\Users\Daorihime\AppData\Local\EmieSiteList deleted successfully
C:\Users\Daorihime\AppData\Local\EmieUserList deleted successfully

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{01C08115-4500-497A-8457-CAE4AFE61A8E} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{16419952-DFCA-461A-AE00-E82BA64D457D} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1BE0D6C7-1C1D-416B-AA8C-122B338E1262} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{221C5BF6-C095-42A5-B839-59AD3432AFAC} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{28AEEFE0-C0C0-4F36-8490-5F36D1E61ACB} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{28C6E2C0-8536-41D0-9F2A-0FD588AE11D2} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{54DCF40F-1263-4E61-A7B2-E5DEC5E698ED} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5A9DA4B0-3D70-4ACE-BD81-24AE64C568BC} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{610D1E98-851A-4F20-9962-91CA5816EC65} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{66CDE97B-9BA6-4757-BA9F-E7432C0B61AE} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{67690169-80DE-4104-9936-6202EF4C3B85} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{677A3A95-EE77-47E5-BC3B-009D0D51BF79} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{69695F1B-13C0-40C1-9C4E-06B744B0E728} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6D09621F-4B47-4C58-9AE7-791046223574} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6E5F9D08-2D62-4EC0-A030-65B7390FD644} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6F2A7870-1149-4A4E-8B3D-755340CDD1B1} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{706FD783-A315-45A5-BC6C-70ABF8FC63CB} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7553522C-5E4F-48AA-998A-8AA8A422A815} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{765E37C0-C9DA-48C7-ABEE-036BD953BBE4} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{769C8880-1E09-4CD6-9051-A51228965F03} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{77D21F55-DD24-460E-B504-BBBC95653559} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7D4E83E2-C833-4CDB-912D-2D386B66A758} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8074A7CD-4249-4011-9691-3C12741B9B3B} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8A99351E-2881-4795-A988-D3E922B9D893} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8BBB7A76-F6FA-48F3-9357-B11762911453} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8C30F6F8-4449-474B-A9F0-8F5C604020F5} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{968E528C-E923-43F6-8A3E-894E55BB9DFB} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{983BB6E6-1E12-4BAA-9416-F435F9174E05} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9B46C3D7-E399-485E-B01D-05C25987E827} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9F1DCDDB-990A-4B4A-9946-A30FB20A420C} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AA079BE1-E83D-433D-9508-E6E0697D8404} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ADF671DC-9E10-458A-B46D-8A000A05288D} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B711B51C-7631-4A5C-ADD7-E751DEEAF4A1} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B88A505D-42BE-41BE-8A5F-EE441C3C2C84} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BD515FCF-4FCB-413E-B6EF-65B905D352F3} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BDA49EA1-2DEB-4757-AF60-3A9C20D11332} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BE589CF1-55DC-427E-BA42-650FC35CAD03} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C6AB61FD-2DB0-4B3A-A5B2-D3C41CA377C5} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CF392998-E58A-4574-8073-328476453050} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D9D7959E-82F7-467F-A045-5CCFA98A7744} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EDB46E8A-460D-4238-A102-CCA90305E686} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEFBF482-2154-44D6-9375-18460F7B7ADF} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F5C1F95E-021F-4CDC-9344-24C9225CF11E} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FA0E04F0-F0FE-4F33-AB5E-9F69D9E5C699} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FC39887E-619D-4C25-B9B3-B2B7958A5EA9} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FEC47A78-1F16-4278-8831-926D07D61F09} deleted successfully

==== Deleting CLSID Registry Values ======================

HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1001\Software\mozilla\Firefox\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Mozilla\Firefox\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{318A227B-5E9F-45BD-8999-7F8F10CA4CF5} deleted successfully
HKEY_LOCAL_MACHINE\software\Wow6432Node\mozilla\Firefox\extensions\jid1-xNAj4KGyf5wyhg@jetpack deleted successfully

==== Deleting Services ======================


==== FireFox Fix ======================

ProfilePath: C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\5qee2efv.default

user.js not found
---- Lines delta removed from prefs.js ----
user_pref("extensions.delta.admin", false);
user_pref("extensions.delta.aflt", "babsst");
user_pref("extensions.delta.appId", "{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}");
user_pref("extensions.delta.autoRvrt", "false");
user_pref("extensions.delta.dfltLng", "en");
user_pref("extensions.delta.excTlbr", false);
user_pref("extensions.delta.ffxUnstlRst", true);
user_pref("extensions.delta.id", "ae7a05750000000000009c2a7024248d");
user_pref("extensions.delta.instlDay", "15917");
user_pref("extensions.delta.instlRef", "sst");
user_pref("extensions.delta.newTab", false);
user_pref("extensions.delta.prdct", "delta");
user_pref("extensions.delta.prtnrId", "delta");
user_pref("extensions.delta.rvrt", "false");
user_pref("extensions.delta.smplGrp", "none");
user_pref("extensions.delta.tlbrId", "base");
user_pref("extensions.delta.tlbrSrchUrl", "");
user_pref("extensions.delta.vrsn", "1.8.22.0");
user_pref("extensions.delta.vrsnTs", "1.8.22.021:45:52");
user_pref("extensions.delta.vrsni", "1.8.22.0");
user_pref("extensions.delta_i.babExt", "");
user_pref("extensions.delta_i.babTrack", "affID=119557&tsp=4960");
user_pref("extensions.delta_i.srcExt", "ss");
---- Lines yahoo removed from prefs.js ----
user_pref("browser.search.defaultenginename", "Yahoo");
user_pref("browser.search.selectedEngine", "Yahoo");
user_pref("keyword.URL", "Yahoo Search - Web Search");
user_pref("startpage.ntsearch_url", "{searchTerms} - Yahoo Search Results");
---- Lines akamaihd.net removed from prefs.js ----
user_pref("coupons.url", "[\"http://savingsslider-a.akamaihd.net/loaders/1036/l.js?aoi=1311798366&pid=1036&zoneid=157119\",\"spigtrdpjs.info - spigtrdpjs Resources and Information.
user_pref("coupons.urls", "[\"https://savingsslider-a.akamaihd.net/loaders/1036/l.js?aoi=1311798366&pid=1036&zoneid=157119\",\"https://i_spigtrdpjs_in
---- FireFox user.js and prefs.js backups ----

prefs_20151102_1006_.backup

ProfilePath: C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\extensions

user.js not found
---- Lines yahoo removed from prefs.js ----
user_pref("browser.search.defaultenginename", "Yahoo");
user_pref("browser.search.selectedEngine", "Yahoo");
user_pref("keyword.URL", "Yahoo Search - Web Search");
---- FireFox user.js and prefs.js backups ----

prefs_20151102_1006_.backup

ProfilePath: C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\mve8y233.default-1396814500632

user.js not found
---- Lines yahoo removed from prefs.js ----
user_pref("browser.search.defaultenginename", "Yahoo");
user_pref("browser.search.selectedEngine", "Yahoo");
user_pref("keyword.URL", "Yahoo Search - Web Search");
---- FireFox user.js and prefs.js backups ----

prefs_20151102_1006_.backup

ProfilePath: C:\Users\DAORIH~1\AppData\Roaming\Mozilla\Firefox\Profiles\aotqmu06.default

user.js not found
---- Lines yahoo removed from prefs.js ----
user_pref("browser.search.defaultengine", "Yahoo (Avast)");
user_pref("browser.search.defaultthis.engineName", "Yahoo (Avast)");
user_pref("browser.search.defaulturl", "Yahoo Search - Web Search");
user_pref("browser.search.hiddenOneOffs", "Yahoo,Bing,Amazon.com,Ask Search,DuckDuckGo,eBay,Twitter,Wikipedia (en),Yahoo (Avast)");
user_pref("browser.search.order.1", "Yahoo (Avast)");
user_pref("keyword.URL", "Yahoo Search - Web Search");
---- Lines {e4f94d1e-2f53-401e-8885-681602c0ddd8} removed from prefs.js ----
user_pref("extensions.{e4f94d1e-2f53-401e-8885-681602c0ddd8}.install-event-fired", true);
---- FireFox user.js and prefs.js backups ----

prefs_20151102_1006_.backup

==== Batch Command(s) Run By Tool======================


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

==== Deleting Files \ Folders ======================

C:\PROGRA~2\Makayama Interactive not found
C:\PROGRA~2\ospd_us_014010074 not found
C:\PROGRA~3\1440844973 deleted
C:\PROGRA~2\Royal Envoy - Campaign for the Crown deleted
C:\PROGRA~2\My Kingdom for the Princess III deleted
C:\PROGRA~2\Sweet Kingdom - Enchanted Princess deleted
C:\PROGRA~2\Lavasoft\Web Companion deleted
C:\PROGRA~2\Wondershare deleted
C:\Users\Danet\AppData\Roaming\Lavasoft\Web Companion deleted
C:\Users\Daorihime\AppData\Roaming\GetRightToGo deleted
C:\PROGRA~3\CyberlinkOutput.txt deleted
C:\PROGRA~3\Lavasoft\Web Companion deleted
C:\PROGRA~3\Wondershare Video Editor deleted
C:\PROGRA~3\AVG Secure Search deleted
C:\PROGRA~3\{BE4DD016-EE56-4AC8-9832-69281423A3D4} deleted
C:\PROGRA~3\Package Cache deleted
C:\Users\Danet\AppData\Local\SearchProtect deleted
C:\Users\Danet\AppData\Local\Wondershare deleted
C:\Users\Daorihime\AppData\Local\Unity deleted
C:\Users\Daorihime\AppData\Local\VideoDownloadConverter_4z deleted
C:\Users\Daorihime\AppData\Local\Wondershare deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Club Control 2 deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Shopping and Services deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wondershare deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\lavasoft\WebCompanion deleted
C:\windows\SysNative\Tasks\avastBCLRestartS-1-5-21-636696485-1238617773-3939557220-1001 deleted
C:\windows\SysNative\Tasks\avastBCLRestartS-1-5-21-636696485-1238617773-3939557220-1003 deleted
C:\Users\Administrator.DanetsPC\AppData\LocalLow\VideoDownloadConverter_4z deleted
C:\Users\Daorihime\AppData\LocalLow\Unity deleted
C:\Users\Daorihime\AppData\LocalLow\{46577E3C-95B4-4f4f-B4A7-0C29D12FB15D} deleted
C:\WINDOWS\wininit.ini deleted
C:\WINDOWS\SysNative\config\systemprofile\Searches deleted
C:\Users\Daorihime\Documents\Add-in Express deleted
C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\ftdownloader3@ftdownloader.com.xpi deleted
C:\PROGRA~3\uninstall3118829.exe deleted
C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\5qee2efv.default\Yahoo Inc deleted
"C:\windows\Installer\10ce0.msi" deleted
"C:\WINDOWS\Installer\1498919.msi" deleted
"C:\Users\Danet\AppData\Roaming\XAufBrhEgGoknT7BQYvj" deleted
"C:\Users\Danet\AppData\Roaming\xGYVEh1" deleted
"C:\Users\DAORIH~1\AppData\Roaming\Mozilla\Firefox\Profiles\aotqmu06.default\searchplugins\yahoo-avast.xml" deleted
"C:\Users\DAORIH~1\AppData\Roaming\Mozilla\Firefox\Profiles\aotqmu06.default\searchplugins\yahoo-avast.xml" deleted
"C:\Users\DAORIH~1\AppData\Roaming\Mozilla\Firefox\Profiles\aotqmu06.default\searchplugins\yahoo-avast.xml" deleted
"C:\Users\DAORIH~1\AppData\Roaming\Mozilla\Firefox\Profiles\aotqmu06.default\searchplugins\yahoo-avast.xml" deleted
"C:\Users\Danet\AppData\Roaming\vlc\vlcrc" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact\CBSCreateVC.dll" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact\CBSProducstInfo.dll" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact\DAQExp.dll" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact\WSHelper.exe" deleted
"C:\Users\Danet\AppData\Roaming\vlc" deleted
"C:\PROGRA~2\COMMON~1\Wondershare" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact" deleted

==== Firefox Start and Search pages ======================

ProfilePath: C:\Users\DAORIH~1\AppData\Roaming\Mozilla\Firefox\Profiles\aotqmu06.default
user_pref("browser.startup.homepage", "Google");
user_pref("browser.search.defaultenginename", "Google");
user_pref("browser.search.defaultenginename.US", "Google");
user_pref("browser.search.selectedEngine", "");

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"wrc@avast.com"="C:\Program Files\AVAST Software\Avast\WebRep\FF" [08/28/2015 10:08 PM]

==== Firefox Extensions ======================

ProfilePath: C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\5qee2efv.default
- Start Page - %ProfilePath%\extensions\{181f5e13-15c8-4103-8e08-4283da8beb97}

ProfilePath: C:\Users\DAORIH~1\AppData\Roaming\Mozilla\Firefox\Profiles\aotqmu06.default
- Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\5qee2efv.default
3D3CAF586124C4E8102764C8B3063BB6 - C:\windows\SysWOW64\Adobe\Director\np32dsw.dll - Shockwave for Director / Shockwave for Director
863AF0003392FEBC2667A8A790DED955 - C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_19_0_0_226.dll - Shockwave Flash

Profilepath: C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\mve8y233.default-1396814500632
3D3CAF586124C4E8102764C8B3063BB6 - C:\windows\SysWOW64\Adobe\Director\np32dsw.dll - Shockwave for Director / Shockwave for Director

Profilepath: C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\sbig7g9s.default-1440394746061
3D3CAF586124C4E8102764C8B3063BB6 - C:\windows\SysWOW64\Adobe\Director\np32dsw.dll - Shockwave for Director / Shockwave for Director


==== Deleted Firefox Extensions ======================

C:\Users\Danet\AppData\Roaming\Mozilla\Firefox\Profiles\5qee2efv.default\extensions\{181f5e13-15c8-4103-8e08-4283da8beb97} deleted

==== Chromium Look ======================

Google Chrome Version: 46.0.2490.80

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
bbffdhejhaoiflnpooogkckfdcmmjppn - C:\Program Files (x86)\FTDownloader.com\FTDownloader10.crx[]
bpegkgagfojjbcpkihigfmkojdmmimdf - No path found[]
ehgldbbpchgpcfagfpfjgoomddhccfgh - No path found[]
gihfmmedoddijgnhkgfgnkeohkpbipol - No path found[]
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[06/21/2015 03:31 PM]
iehjklkgijkjfcfmmjmjlmcccholamaf - C:\Users\Danet\AppData\Local\CRE\iehjklkgijkjfcfmmjmjlmcccholamaf.crx[]
ndibdjnfmopecpmkdieinmbadjfpblof - C:\ProgramData\AVG SafeGuard toolbar\ChromeExt\17.3.1.204\avg.crx[]

HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions
iehjklkgijkjfcfmmjmjlmcccholamaf - C:\Users\Danet\AppData\Local\CRE\iehjklkgijkjfcfmmjmjlmcccholamaf.crx[]

Avast Online Security - Danet\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Chrome Hotword Shared Module - Danet\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg
DIM - Daorihime\AppData\Local\Google\Chrome\User Data\Default\Extensions\apghicjnekejhfancbkahkhdckhdagna
Avast Online Security - Daorihime\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki

==== Chromium Fix ======================

C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage deleted successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage-journal deleted successfully
C:\Users\Danet\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage deleted successfully
C:\Users\Danet\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage-journal deleted successfully
C:\Users\Danet\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_c.betrad.com_0.localstorage deleted successfully
C:\Users\Danet\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_c.betrad.com_0.localstorage-journal deleted successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage deleted successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage-journal deleted successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_c.betrad.com_0.localstorage deleted successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_c.betrad.com_0.localstorage-journal deleted successfully
C:\Users\Daorihime\AppData\Roaming\Opera Software\Opera Stable\Local Storage\https_c.betrad.com_0.localstorage deleted successfully
C:\Users\Daorihime\AppData\Roaming\Opera Software\Opera Stable\Local Storage\https_c.betrad.com_0.localstorage-journal deleted successfully
C:\Users\Daorihime\AppData\Roaming\Opera Software\Opera Stable\Local Storage\http_c.betrad.com_0.localstorage deleted successfully
C:\Users\Daorihime\AppData\Roaming\Opera Software\Opera Stable\Local Storage\http_c.betrad.com_0.localstorage-journal deleted successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.goodsearch.com_0.localstorage deleted successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.goodsearch.com_0.localstorage-journal deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{b7fca997-d0fb-4fe0-8afd-255e89cf9671}"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}] not found

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="{searchTerms} - Google Search"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="{searchTerms} - Bing"
{D944BB61-2E34-4DBF-A683-47E505C587DC} Unknown Url="Not_Found"

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1001\Software\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC} deleted successfully
HKEY_USERS\S-1-5-21-636696485-1238617773-3939557220-1003\Software\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC} deleted successfully

==== Deleting CLSID Registry Values ======================


==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1ADB7B61769BD2D4B8721E72722C3805 deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\4E30E037E0535E84D9E3349209D354D4 deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Google\Chrome\Extensions\bbffdhejhaoiflnpooogkckfdcmmjppn deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Google\Chrome\Extensions\iehjklkgijkjfcfmmjmjlmcccholamaf deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof deleted successfully
HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions\iehjklkgijkjfcfmmjmjlmcccholamaf deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{730E03E4-350E-48E5-9D3E-4329903D454D} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1ADB7B61769BD2D4B8721E72722C3805 deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\4E30E037E0535E84D9E3349209D354D4 deleted successfully

==== Empty IE Cache ======================

C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Danet\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Danet\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\Users\Daorihime\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Daorihime\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Danet\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Daorihime\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Daorihime\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\WINDOWS\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Danet\AppData\Local\Mozilla\Firefox\Profiles\5qee2efv.default\cache2 emptied successfully
C:\Users\Danet\AppData\Local\Mozilla\Firefox\Profiles\sbig7g9s.default-1440394746061\cache2 emptied successfully
C:\Users\Daorihime\AppData\Local\Mozilla\Firefox\Profiles\aotqmu06.default\cache2 emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Daorihime\AppData\Local\Opera Software\Opera Stable\Cache emptied successfully
C:\Users\Danet\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
C:\Users\Daorihime\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=6821 folders=921 2736181263 bytes)

==== Empty Temp Folders ======================

C:\Users\Administrator\AppData\Local\Temp emptied successfully
C:\Users\Administrator.DanetsPC\AppData\Local\Temp emptied successfully
C:\Users\Danet\AppData\Local\Temp will be emptied at reboot
C:\Users\Daorihime\AppData\Local\Temp emptied successfully
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\WINDOWS\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\WINDOWS\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\WINDOWS\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\WINDOWS\Temp successfully emptied
C:\Users\Danet\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on Tue 11/03/2015 at 18:18:35.00 ======================
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 

Danet

New Member
Thread author
Aug 30, 2015
11
I just ran the tool again. The files are attached.
 

Attachments

  • FRST.txt
    44.3 KB · Views: 1
  • Addition.txt
    26.1 KB · Views: 1

Danet

New Member
Thread author
Aug 30, 2015
11
Sorry about that. Please see attached.
 

Attachments

  • Addition.txt
    36.9 KB · Views: 1
  • FRST.txt
    45.8 KB · Views: 1

Danet

New Member
Thread author
Aug 30, 2015
11
Yes I tried. My PC is not detecting anything that I install. If I go to device manager, the wireless LAN adapter doesn't even appear, even when I select show hidden items. If I go to PC settings, it only recognizes my Ethernet connection. If I try to set up a new connection, nothing happens. I know the wireless device is on my PC but for some reason, it's not detecting that it's there.
 

Danet

New Member
Thread author
Aug 30, 2015
11
This is the error I get when trying install the WiFi adapter

upload_2015-11-8_21-45-5.png
 

Attachments

  • upload_2015-11-8_21-43-56.png
    upload_2015-11-8_21-43-56.png
    106.6 KB · Views: 3

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
I don't know what is going on, but it seems that you do not have Wifi adapter enabled or it is broken.

  • Press the
    WindowsKey.png
    + R on your keyboard at the same time. Type devmgmt.msc and click OK.
  • Make a picture of this window.
 

Danet

New Member
Thread author
Aug 30, 2015
11
Ok. Thank you very much for your time and assistance with removing the malware from my computer. I truly appreciate it! :)
 

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