Assigned nslookup keeps popping up, managed to fix it but it's still running in my task manager, is that normal?

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icotonev

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Staff member
Mar 9, 2017
252
AdwCleaner (Clean mode)

  • Double click AdwCleaner.exe on your Desktop, to run it as you did before.
  • Click Scan Now.
  • When the scan has finished a Scan Results window will open.
  • Please check all the boxes and then click Quarantine.
  • Click Next.
    • If any pre-installed software was found on your machine, a prompt window will open. Click OK to close it.
    • Check any pre-installed software items you want to remove.
    • Click Quarantine.
  • A prompt to save your work will appear.
    • Click Continue when you're ready to proceed.
  • A prompt to restart your computer will appear.
    • Click Restart Now.
  • Once your computer has restarted:
    • If it doesn't open automatically, please start AdwCleaner.
    • Click the Log Files tab.
    • Double click on the latest Clean log (Clean logs have a [C0*] suffix, where * is replaced by a number, the latest scan will have the largest number)
    • A Notepad file will open containing the results of the removal.
    • Please post the contents of the file in your next reply.

In your next reply, please post:

  • The AdwCleaner[C0*].txt
 

kiramisu

New Member
Thread author
Mar 15, 2022
12
AdwCleaner (Clean mode)

  • Double click AdwCleaner.exe on your Desktop, to run it as you did before.
  • Click Scan Now.
  • When the scan has finished a Scan Results window will open.
  • Please check all the boxes and then click Quarantine.
  • Click Next.
    • If any pre-installed software was found on your machine, a prompt window will open. Click OK to close it.
    • Check any pre-installed software items you want to remove.
    • Click Quarantine.
  • A prompt to save your work will appear.
    • Click Continue when you're ready to proceed.
  • A prompt to restart your computer will appear.
    • Click Restart Now.
  • Once your computer has restarted:
    • If it doesn't open automatically, please start AdwCleaner.
    • Click the Log Files tab.
    • Double click on the latest Clean log (Clean logs have a [C0*] suffix, where * is replaced by a number, the latest scan will have the largest number)
    • A Notepad file will open containing the results of the removal.
    • Please post the contents of the file in your next reply.

In your next reply, please post:

  • The AdwCleaner[C0*].txt
 

Attachments

  • AdwCleaner[C01].txt
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icotonev

Moderator
Verified
Staff member
Mar 9, 2017
252
How your computer behaves ..?

You can delete the quarantine in Windows Defender:


Follow the directives on the page to delete all the files in the quarantine folder. Restart the computer when done.

Update the following programs:

Java 8 Update 51 (64-bit) v.8.0.510 Warning! Download Update
Uninstall old version and install new one (jre-8u321-windows-x64.exe).
 

icotonev

Moderator
Verified
Staff member
Mar 9, 2017
252
+ Do you recognize this..?

C:\Users\Sj\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\jvSSc0P5K9EahhHVxnBzawqhOnLpRz.lnk

C:\Users\Sj\AppData\Roaming\ServiceGet\Mellode.exe

C:\Users\Sj\AppData\Roaming\ServiceGet\Mellode.dat


Please check the files:

  • Copy Scanner Results into your next reply.
  • If more than one file was listed, repeat for each of them.


Uninstall Program
  • Press the Windows Key + R.
  • Type appwiz.cpl in the Run box and click OK.
  • The Add/Remove Programs list will open. Locate the following programs in the list:
Code:
Wondershare Helper Compact

  • Select the above programs, one by one, and click Uninstall.
  • Restart the computer

Fresh FRST logs
  • Double-click on the FRST icon to run it, as you did before. When the tool opens click Yes to disclaimer.
  • Press Scan button and wait for a while.
  • The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.
  • Please attach the content of these two logs in your next reply