i think i was able to remove all the virus but when i try to recover tbe files with the Emsisoft Decryptor for STOP Djvu it says:
Notice: this ID appears to be an online ID, decryption is impossible
is there another way to get my files back?
The file extension .pcqq has been used by STOP/DJVU ransomware. STOP/DJVU ransomware variants after August 2019 are only decryptable if an offline key was used. For variants with an online key you cannot decrypt files.
Your options without a backup:
1) Recovery: In rare cases ransomware fails to delete shadow volume copies or fails to delete the original files properly. You can try to recover files via shadow volume copies and file recovery software. 2) Repair: Certain file types, mainly video and audio files, can possibly be repaired with tools like MediaRepair. But these files will loose some data. 3) Wait: Backup encrypted files and a ransom note and wait in case a solution comes up later. Maybe law enforcement gets hands on the keys or the criminals publish the keys as it happened with, e.g., GandCrab. I suggest reading the news on this. Emsisoft will update their decrypter if that happens. 4) Pay: There is the option of paying the criminals, but we highly recommend against this step. You will just fund later attacks. You may also pay without getting your files back. These are criminals and as such not trustworthy.
Please let me know if you need assistance for any of the steps 1) or 2)