Solved Pop up "congratulations you've won an iphone"

[Anon1]

With thanks for assistance - the pop appeared on two occasions about a week apart both times when visiting Ebay and cursor around bottom right hand side of screen.

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Anon1]

Have changed downloads so that they are saved on desktop (Chrome). All I get is the notepad icon at bottom of screen no red/blue icon as in your reply so can't do the fix etc.

 

[TwinHeadedEagle]

You need to open FRST tool and to click Fix.

 

[Anon1]

Have downloaded fixlist.txt - it appears in desktop but no FRST. When I open fixlist.tx just get notepad. There is no FRST in downloads either.

 

[TwinHeadedEagle]

FRST is located here

Running from C:\Users\Eilidh47\Downloads

 

[Anon1]

Starting again because its been about a week thank you for your help. Will do fixit in next post am not trying to deliberately confuse things.

 

[Anon1]

Fixlog as requested again thanks.

 

[TwinHeadedEagle]

How is your computer behaving now?

 

[Anon1]

There's no popup ad for iphone - I originally posted here because when I did the scans with the aforementioned software none of them caught anything and want to be sure computer is safe. I have avoided Ebay as that's where I was both times the ad appeared.

 

[Anon1]

This says solved????? Am I to understand that my computer is virus/malware free?? And can you shed any light on why the pop ups happened if the software caught nothing??

 

[TwinHeadedEagle]

Yes, your computer isn't infected. This has happened on some website that has advertisements, what is normal.

 

[Anon1]

Thank you especially for your patience.