Uninstall some programs
We need to uninstall some unwanted/unneeded programs.
- Press the
+ R on your keyboard at the same time. Type appwiz.cpl and click OK.
- Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time
The list of programs to uninstall:
- Advanced SystemCare 9
- IObit Uninstaller
After completing uninstalls,
please manually reboot your machine!
Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.
Scan with Farbar Recovery Scan Tool
Please re-run
Farbar Recovery Scan Tool to give me a fresh look at your system.
- Right-click on
icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Make sure that Addition.txt option is checked.
- Press Scan button and wait.
- The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.