Dutch consumer protection organization Consumentenbond took Samsung Netherlands to court, arguing that the company should provide updates and upgrades for their telephones “within one month after these become available, for a period of four years after the introduction to the market and/or two years after the time of the sale.”
Consumentenbond also
asked the court to order Samsung to inform consumers “clearly and unambiguously” of its policy on updates and upgrades with regard to each model that Samsung has introduced or will introduce to the market.
But, alas, the court sided with Samsung.
Samsung claims to protect users
“The court in Den Haag was of the opinion that the Consumentenbond did not sufficiently demonstrate that there are actual security risks and that Samsung does too little to alleviate this issue,” the organization
noted.
Attorney Christiaan Alberdingk Thijm, who assisted the Consumentenbond in this case, said that the court wants them to prove for all Samsung devices in all situations that there are security risks when Samsung does not provide consumers with any update, and that this requirement is unrealistic.
Hari Singh, an IT security professional from West London, agrees with the consumer protection group opinion that updates should be offered for a longer period.
