- Aug 17, 2014
- 11,198
When we send our phone to the service center for repair, it can be very easy for repair technicians to see our personal data such as text messages, contacts, photos, and videos. [...]
Samsung is trying to avoid this risk by introducing Maintenance Mode, which allows users block access to their personal information when they send their device in for repair.
"Our whole lives are on our phones, from credit card information to family photos. With Maintenance Mode, we are giving extra reassurance that Galaxy users can keep their privacy, even if they hand their phone to someone," according to Seungwon Shin, VP and Head of Security Team at Mobile eXperience Business at Samsung Electronics. "This is just the latest example of our constant efforts to introduce new ways to make people feel safe and in control, so they can explore new mobile experiences with peace of mind, knowing we have their back."
Samsung Maintenance Mode protects the personal data on your phone while it's under repair
Samsung has introduced a new feature in its smartphones called Maintenance Mode. This feature will protect a user's personal data when they send their device in for repair to the service center.
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