Solved Scan shows Trojan:Win32/Dynamer!ac after removal, should I be worried

[Deb W]

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-07-2015
Ran by Clare (administrator) on CLARE-HP on 15-07-2015 08:12:22
Running from C:\Users\Clare\Downloads
Loaded Profiles: Clare (Available Profiles: Clare)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(HP) C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
() C:\Program Files (x86)\Intel\Intel(R) Smart Connect Technology Agent\iSCTAgent.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
() C:\Program Files (x86)\Intel\Intel(R) Smart Connect Technology Agent\iSCTHIDMonitor.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
() C:\Program Files (x86)\Intel\Intel(R) Smart Connect Technology Agent\iSCTHIDMonitor.exe
(HP) C:\Program Files (x86)\HP SimplePass 2012\TouchControl.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(HP) C:\Program Files (x86)\HP SimplePass 2012\BioMonitor.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
() C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
(Renesas Electronics Corporation) C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\btplayerctrl.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(CyberLink) C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
(Intel Corporation) C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
(Intel(R) Corporation) C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE
() C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\OFFICEVIRT.EXE
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Source Engine\OSE.EXE
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil64_18_0_0_203_ActiveX.exe
(Microsoft Corporation) C:\Windows\System32\MsSpellCheckingFacility.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2814760 2011-07-15] (Synaptics Incorporated)
HKLM\...\Run: [BTMTrayAgent] => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1424896 2011-08-16] (IDT, Inc.)
HKLM\...\Run: [SetDefault] => C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe [42808 2011-06-27] (Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
HKLM-x32\...\Run: [NUSB3MON] => C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe [113288 2011-04-14] (Renesas Electronics Corporation)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [HPQuickWebProxy] => C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe [169528 2011-09-02] (Hewlett-Packard Company)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2015-04-29] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HPOSD] => C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe [379960 2011-08-19] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [HP CoolSense] => C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe [1343904 2012-11-05] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [HP Quick Launch] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [578944 2012-03-05] (Hewlett-Packard Development Company, L.P.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-3932922777-2025855083-975216904-1000\...\MountPoints2: {e9c38588-d2fd-11e2-ab42-101f74692e53} - G:\menu.exe
BootExecute: autocheck autochk * bootdelete

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-3932922777-2025855083-975216904-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie10
HKU\S-1-5-21-3932922777-2025855083-975216904-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie10
SearchScopes: HKLM -> {6DDDF6FB-19BD-4C73-A910-A5EE0B6C2A0E} URL = http://www.amazon.com/s/ref=azs_osd...ode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}
SearchScopes: HKLM-x32 -> {6DDDF6FB-19BD-4C73-A910-A5EE0B6C2A0E} URL = http://www.amazon.com/s/ref=azs_osd...ode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3932922777-2025855083-975216904-1000 -> DefaultScope {A4388772-E100-4E65-A49C-16BB33FE1382} URL = http://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=chr-yie10
SearchScopes: HKU\S-1-5-21-3932922777-2025855083-975216904-1000 -> {0AB720ED-6F09-41B4-BB55-8254C0894EE5} URL = http://delicious.com/search?p={searchTerms}
SearchScopes: HKU\S-1-5-21-3932922777-2025855083-975216904-1000 -> {6DDDF6FB-19BD-4C73-A910-A5EE0B6C2A0E} URL = http://www.amazon.com/s/ref=azs_osd...ode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-3932922777-2025855083-975216904-1000 -> {A4388772-E100-4E65-A49C-16BB33FE1382} URL = http://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=chr-yie10
SearchScopes: HKU\S-1-5-21-3932922777-2025855083-975216904-1000 -> {AFF738DD-F7F1-4E2D-B870-F3819955D8F2} URL = http://www.flickr.com/search/?q={searchTerms}
SearchScopes: HKU\S-1-5-21-3932922777-2025855083-975216904-1000 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO: TrueSuite Website Log On -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} -> C:\Program Files (x86)\HP SimplePass 2012\x64\IEBHO.dll [2011-08-26] (HP)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-05-18] (Google Inc.)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO-x32: TrueSuite Website Log On -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} -> C:\Program Files (x86)\HP SimplePass 2012\IEBHO.dll [2011-08-26] (HP)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-05-18] (Google Inc.)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-05-18] (Google Inc.)
Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-05-18] (Google Inc.)
Toolbar: HKU\S-1-5-21-3932922777-2025855083-975216904-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Tcpip\Parameters: [DhcpNameServer] 66.51.191.140 8.8.8.8 192.168.1.1
Tcpip\..\Interfaces\{622127AE-CF16-4844-BB33-982C55D59E97}: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{7C72B34D-7A55-4AE0-9C3B-D514A9488EAA}: [DhcpNameServer] 66.51.191.140 8.8.8.8 192.168.1.1
Tcpip\..\Interfaces\{D7EC41BE-376B-47BC-955A-8A152A5A657B}: [DhcpNameServer] 192.168.254.254 192.168.254.254

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Deb W]

Thank you so much for your help, I am not very computer savvy so I had trouble figuring out how to run the program in admin mode but I think I've got it. Since my thread was posted my computer got stuck on a scan and I couldn't close the window so I restarted and my computer came back with totally different settings and my Microsoft Essentials appears to be gone which is what I was using at the time but the computer it is still running. Here are the files you requested. By the way I didn't know how to put my computer in safe mode the first time I did it but I think I have it in that mode now, is that where you want me to run the scans?

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[TwinHeadedEagle]

I do not see signs of infection here. Let's run one more check:

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Deb W]

I noticed on my earlier scan it said that it was done by user/Clare administrator but there is no user Clare in my users only Matt who was the administrator till this morning and I added another user Boss and made it the administrator and made Matt a user. Is there something wrong here?

 

[Deb W]

My husband just got home and told me that was the name of the original owner of this computer so I guess it has a record of her being administrator somewhere in here...sorry.

 

[TwinHeadedEagle]

Your PC is clean, there is no active infection.

 

[Deb W]

Thank You!!