Operating System
Windows 8
Infection date and initial symptoms
25.5.14
Current issues and symptoms
Yahoo search bar overrides preferences on Google chrome, firefox, and internet explorer
Steps taken in order to remove the infection
Ran AVG virus software without effect

statmed

New Member
I can not find appropriate removal instructions for this spigot malware. All instructions that I find on the net show screenshots which do not match my system or instructions to look for malicious .exe files that I can not see in my files.

I am using Windows 8 which I am new to.I find this system non intuitive. I am struggling to conduct basic file search actions.

I have spent the last day on this issue and I am becoming extremely frustrated.

I have found out I am using a 64 bit system
 
Last edited:

TwinHeadedEagle

Removal Expert
Staff member
Verified
Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Open FRST, and click Fix. Attach me that report after it is finished.



***** NEXT *****



Please download zoek.zip or zoek.rar by smeenk (
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

    Code:
    createsrpoint;
    emptyfolderscheck;delete
    autoclean;
    emptyclsid;
    emptyalltemp;
    ipconfig /flushdns;b
  • Click on
    button.
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"
 

Attachments

statmed

New Member
Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Open FRST, and click Fix. Attach me that report after it is finished.



***** NEXT *****



Please download zoek.zip or zoek.rar by smeenk (
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

    Code:
    createsrpoint;
    emptyfolderscheck;delete
    autoclean;
    emptyclsid;
    emptyalltemp;
    ipconfig /flushdns;b
  • Click on
    button.
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"
Hi - Please find the Fixlog you requested. Something has definitely changed regarding the browser start up. No Yahoo appearing :) Do you still want me to go through the Zoek proceedure?
 

Attachments

statmed

New Member
Yes, let's execute Zoek too.
OK its done. Please find the attached file. I did not disable the AVG virus scanner before eecuting proceedure (I was not sure if this was essential). The AVG Scanner said it detected a virus upon computer shut down. It also said the code was attempting to make changes to the AVG system. Does that have anything to do with the Zoek tool?
 

Attachments

TwinHeadedEagle

Removal Expert
Staff member
Verified
Yes, it probably has something with Zoek. Zoek is legit tool, and some antivirus products flag it as malicious, what is false detection.

We will still need one more fix and we're done:


> Re-run zoek with the script below and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


Code:
Undetermined;ff
Undetermined;ff
Undetermined;ff
Undetermined;ff
firefoxlook;
 

statmed

New Member
Yes, it probably has something with Zoek. Zoek is legit tool, and some antivirus products flag it as malicious, what is false detection.

We will still need one more fix and we're done:


> Re-run zoek with the script below and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


Code:
Undetermined;ff
Undetermined;ff
Undetermined;ff
Undetermined;ff
firefoxlook;
Sorry for the delay. The Virus system kept on killing the Zoek tool.
The log is attached.
 

Attachments

TwinHeadedEagle

Removal Expert
Staff member
Verified
Not good, we need one more fix:

> Re-run zoek with the script below and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


Code:
savingsslider@mybrowserbar.com;ff
{58d2a791-6199-482f-a9aa-9b725ec61362};ff
saamazon@mybrowserbar.com;ff
saebay@mybrowserbar.com;ff
autoclean;
emptyclsid;
 

statmed

New Member
Hi thanks for that. Please find attached the new log. I have recently experienced a new issue which I am not sure if it is related to what we are doing: I am noticing that on the last few computer boot ups I can not use my key board. I have to restart my laptop which seems to get the key board back again.
 

Attachments

TwinHeadedEagle

Removal Expert
Staff member
Verified
PC seems clean now. How is the situation except keyboard problem?


About your keyboard, are you using hibernation or sleep mode?
 

statmed

New Member
Thanks for that. I will sort out the beer for you. Not sure what is causing the keyboard problem. It did not happen tonight - not using sleep or hibernation mode. Will see if it persists. Thanks for your help :)