Solved svchost.exe hollow processes in syswow64 folder!!!!

Joined
Aug 8, 2018
Messages
6
OS
Windows 10
Antivirus
Avast
#1
I have two hollow process svchost.exe files running from the syswow64 folder! If I visit any antimalware website or antivirus website the web browser closes automatically! I also get ads that keep openening on my google chrome which I can't stop unless I end the 2 hollow processes every time!

I saw other posts for this that had been fixed so I really want help! i'm struggling!
 
Operating System
Windows 10
Are you using a 32-bit or 64-bit operating system?
64-bit (x64)
Infection date and initial symptoms
I don't know the exact date but it started a few weeks ago .
Current issues and symptoms
Adverts opening on chrome every, using up most of my cpu it's so annoying and I have tried removing it with a lot of programs I have tried, Hitman, Rkill, zemana, malwarebytes, ESETpoweliks and others, Zemana shows 2 hollow processes but when I try to delete them it won't let me!
Steps taken in order to remove the infection
Windows Defender Scan yielded no malicious items, Zemana shows 2 hollow processes but when I try to delete them it won't let me! After a while both processes come back
Logs added to Help Request
FRST.txt, Addition.txt

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,277
OS
Windows 10
Antivirus
ESET
#2
Hello,



Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,277
OS
Windows 10
Antivirus
ESET
#4
Have you quarantined everything that MalwareBytes found? When you do a scan now, is it detecting anything?


Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 
Joined
Aug 8, 2018
Messages
6
OS
Windows 10
Antivirus
Avast
#5
I quarantined all 22 Suspicious things then deleted them however I am still getting ads that keep opening up my chrome every 5 minutes or so, they aren't being found on malwarebytes. When I do a scan now it doesn't detect anything else.
 

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,277
OS
Windows 10
Antivirus
ESET
#6
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

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