svchost. exe running hig cpu and cursos not working

alexsip

New Member
Joined
Jun 12, 2018
Messages
3
OS
Windows 10
Antivirus
McAfee
#1
Hi.
Yesterday i noticed that my pc (Surface pro 4, i7 16gb ram 512gb hdd) started running slow, after using it normally. Started looking and saw that google chrome was using more than 50% of cpu. Closed chrome and the usage didnt change that much. Stopped all chrome services found running even without chroem open, and usage changed for a bit before getting slow again.
Found out that "Service Host: DCOM Server Process Launcher" is runnign a from time to time it uses 50-60% cpu wich is when the computer gets slow and the cursor frozes.
Thank you for any help
 
Operating System
Windows 10
Are you using a 32-bit or 64-bit operating system?
64-bit (x64)
Infection date and initial symptoms
Yesterday, computer running slow (programs not opening, cursor freezing)
Current issues and symptoms
"Service Host: DCOM Server Process Launcher" starts to use high cpu and the computer slows down.
Cursor freezes and starts jumping
Steps taken in order to remove the infection
running Mcafee Total Protection
Closed Chrome
Installed Firefox to navigate
Logs added to Help Request
FRST.txt, Addition.txt

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,280
OS
Windows 10
Antivirus
ESET
#2
Hello,



Check Disk
  • Press the
    on your keyboard. Type cmd and right click >> Run as Administrator.
  • Copy/Enter the command below and press Enter:
  • Code:
    chkdsk C: /r
  • You should get a message to schedule Check Disk at next system restart. Please type Y and press Enter.
  • All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.
Check Disk report:
  • Press the
    + R on your keyboard at the same time. Type eventvwr and click OK.
  • In the left panel, expand Windows Logs and then click on Application.
  • Now, on the right side, click on Filter Current Log.
  • Under Event Sources, check only Wininit and click OK.
  • Now you'll be presented with one or multiple Wininit logs.
  • Click on an entry corresponding to the date and time of the disk check.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.
 
Likes: stefanos

alexsip

New Member
Joined
Jun 12, 2018
Messages
3
OS
Windows 10
Antivirus
McAfee
#5
Thanks a lot @TwinHeadedEagle !
I've been using it as always but the cpu is running smoother and without trouble.
Here are the FRST and Addition files.
Again, thanks for the help.

Alex
 

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,280
OS
Windows 10
Antivirus
ESET
#6
Your computer isn't infected, that is certain. How is the situation now?
 
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