T-Mobile US let hackers nick my phone number, drain my crypto-wallets, cries man who lost $20k

Solarquest

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Jul 22, 2014
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PIN 'ignored' – no wonder T-Mob has put out an alert

A bloke from Washington is suing T-Mobile USA after miscreants were able to steal his phone number and take all his crypto-coins.

Carlos Tapang this week told the US state's western district court that the telco broke America's Federal Communications Act when, in November of last year, it allowed strangers to get control of Tapang's phone number and use it to take over his cryptocurrency wallets and drain thousands of dollars in digital money.


According to Tapang's complaint [PDF], the raid occurred on November 7 last year when someone contacted T-Mob and asked the carrier to transfer his number to a device on AT&T's network.

Rather than ask for a PIN to authorize the transfer, which Tapang claims he asked the telco to require as a safety precaution, T-Mobile staff simply signed ported the number as requested, letting AT&T assign the cell number to a device controlled by the criminals, it is alleged. From there, the thieves used the cell number to reset the password on Tapang's online cryptocurrency account – which was linked to that number – and then take over its wallets and drain his funds.

In total, Tapang's suit claims the pilfered currency amounted to 2.875 Bitcoins, worth approximately $20,350 at the time. The wallets held 1,000 OmiseGo (OMG) tokens, and 19.6 BitConnect coins, which were converted into BTC by the crooks, it is claimed.
Tapang does not appear to be the only person to have allegedly had a phone number stolen via a fraudulent port-out request. Enough victims have reported account thefts that T-Mob has set up a website to deal with the issue. Punters are told to set up a PIN to protect their numbers, but according to Tapang that safeguard is useless.
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Deleted member 65228

It's laughable how people don't want government agencies to stick their noses into crypto-currency yet people cry when they get robbed by criminals. What the hell did you expect? You have $20k worth of something, of course a damn criminal is going to try and get their hands on it.

Then again, it could be argued that he was at fault and not just T-Mobile. He could have taken more safety precautions... This mess wouldn't have happened if his personal mobile number wasn't exposed somewhere online and the criminals must have known about his revenue to have targeted him specifically. Furthermore, he could have used another SIM with a brand new phone number linked up to it which was not shared with anyone else and being regularly changed (the number) for his online wallet accounts.

He can blame T-Mobile as much as he likes, and of course the blame is to be shared with T-Mobile because they broke the law if the allegations regarding what they did are indeed factual, but at the end of the day he is also responsible because it's his online accounts and they deserved more care with such stakes at risk.

A man could cross the road irresponsibly and get hit with a car and land themselves in a coma for 4 weeks. At the end of the day, while they can sue the driver for damages if the driver of the car was also responsible (e.g. speeding?), it'd also be his fault for crossing the road irresponsibly.
 
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Entreri

Level 7
Verified
May 25, 2015
342
This is why I never do anything that is financially significant from my "smart" phone.

These phones are very easy steal. Once it is stolen, even the latest iPhone can be hacked. There is rampant malware in the Google Play Store, a few more savvy criminals have started using IMSI catchers (not just for the spies and law enforcement anymore). Plus at an airport...are you going to trust min-wage workers?
 

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