Only had windows inbuilt defender. Not sure why it failed that miserably. May be not fully supporting windows 10 64 bit.Sorry to hear that , i had installed Trend Micro on more than 10 PC ,
It never happen any issue on me .
Did you use any other secure program or AntiVirus ?
maybe there is a compatibility issue ?
As i remember , there is a remove tool from Trend Micro official ,
you can search the remove tool to uninstall it .
I will suggest , after remove the Trend Micro and reboot your system ,
than reinstall Trend Micro again .
And thanks for your screenshot ,
seems the license is for 1 year ,
but no idea how many PC available
Finally uninstalled it by trying to reinstall the program from setup file and aborting the installation once the old one is removed. Not going to install it again