Gandalf_The_Grey
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- Apr 24, 2016
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Name of product:
Ring Video Doorbells (2nd Generation)
Hazard:
The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.
Remedy:
New Instructions
Recall date:
November 10, 2020
Units:
About 350,000 (In addition, about 8,700 were sold in Canada)
Consumer Contact:
Ring at 800-656-1918 from 5 a.m. to 9 p.m. PT, seven days a week, or at www.Ring.com and click on Help then on Installation Services for more information.
www.cpsc.gov
Ring Video Doorbells (2nd Generation)
Hazard:
The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.
Remedy:
New Instructions
Recall date:
November 10, 2020
Units:
About 350,000 (In addition, about 8,700 were sold in Canada)
Consumer Contact:
Ring at 800-656-1918 from 5 a.m. to 9 p.m. PT, seven days a week, or at www.Ring.com and click on Help then on Installation Services for more information.
Ring Recalls Video Doorbells (2nd Generation) Due to Fire Hazard
Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here. Consumers can check if their video doorbell is part of this recall through Ring’s website or app.
