Webroot Bulletin Regarding AV-Comparatives Results

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If there is one thing that can be observed about the AV industry, it is that no solution is ever 100% effective at blocking malware. With this in mind, Webroot SecureAnywhere (WSA) was designed to protect users even in cases where undetected malicious software has made it onto the system.

AV-Comparatives recently published results for June’s “Real World” Protection Test. This test aims to replicate a real world experience for how malware would infect a PC. The scores indicate how many threats were detected vs. missed.

In June’s test, Webroot SecureAnywhere detected 93.4% of samples while 6.4% were able to “compromise” the test PC. I put compromise in quotes because WSA functions very differently from the other products in this test. The key difference is in how WSA protects its users when a malicious piece of software slips by. Unfortunately this test doesn’t demonstrate how well a user is protected in the event of an infection, or how long it takes before an unidentified infection is detected and removed. These are two very important factors which should be considered when judging WSA’s efficacy. Because of these layers and because of how our threat research process works, we’re constantly aware of how effective our solution is for our users. Since the release of SecureAnywhere, we’ve seen a massive improvement in user security based on the dramatic decrease in the number of threats we’ve had to manually remove from user systems. In addition, our support cases have decreased while our satisfaction scores have climbed well above others in the industry.

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