Wholesale giant METRO hit by IT outage after cyberattack


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Apr 24, 2016
International wholesale giant METRO is experiencing infrastructure outages and store payment issues following a recent cyberattack.

The company's IT team is currently investigating the incident with the help of external experts to discover the cause of this ongoing outage.

IT outages have been affecting stores in Austria, Germany, and France since at least October 17, according to a report from Günter Born.

"METRO/MAKRO is currently experiencing a partial IT infrastructure outage of several technical services," the wholesaler revealed in a note on its website. "METRO's IT team has immediately started a thorough investigation together with external experts to identify the cause of the interruption of services."

Even though its stores are still operating, METRO says that it was forced to set up offline payment systems and that online orders are delayed.

"While METRO stores are operating, and services are regularly available disruptions and delays may occur," the company said. "Online orders through the web app and online store are being processed but delays need to be expected, as well."

The company has notified the authorities regarding this security incident and will cooperate with any investigations linked to the attack.

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