My Lenovo G560, which runs Windows 7/64, has become unusable due to a malware infection. Malwarebytes will not run, and Avast cannot remove the infection, though it identifies it as win32atched-AWQ [Trj] attached to dnsapi.dll, and tries unsuccessfully to remove it through a boot-time scan. Google Chrome, like Malwarebytes, will not run.
My experience with viruses and malware up to now has been that Malwarebytes will usually remove them, and if not, Avast will. I am clearly out of my depth with this problem, and believe I need expert assistance.
My experience with viruses and malware up to now has been that Malwarebytes will usually remove them, and if not, Avast will. I am clearly out of my depth with this problem, and believe I need expert assistance.