Troubleshoot windows 10 bsod, won't boot to safe mode ( irql not less than equal, ndistpr64sys)

[justin rodriguez]

Please help I've tried looking through all the threads I could. Inadvertently did this with a download last night. Thought boot into safe mode was being prevented by my wireless keyboard so I'm hardwired in now but still can't get to safe mode screen.

 

[frogboy]

Maybe try this. Windows 10 Blue screen on boot - DRIVER_IRQL_NOT_LESS_OR_EQUAL (epfwwfp.sys)

 

[S3cur1ty 3nthu5145t]

Please help I've tried looking through all the threads I could. Inadvertently did this with a download last night. Thought boot into safe mode was being prevented by my wireless keyboard so I'm hardwired in now but still can't get to safe mode screen.

If you can not access Safe Mode for what ever reason, there is another option as well.

Use another system, download Microsoft Media Creation Tool, burn it to a flash drive. Come back to the unbootable system, place it in a USB slot, and boot from the flash drive.
Download Windows 10

Note: you may have to change boot order in your Bios to do so.

Once you have booted from it, DO NOT CLICK install, instead click REPAIR.
In the Troubleshoot options >Advanced Tools to open a Command Prompt, type: sfc /scannow

If this fails to address the issue, you can run a boot repair by entering Repair again, Troubleshoot options, run a Startup Repair. If that fails to start Windows, boot back into Troubleshoot >Advanced Tools to open a Command Prompt, type: bootrec /rebuildbcd , press Enter, restart.

Once you gain access back to the system, try to determine what has caused this issue to begin with, normally it will be Hardware or Drivers, but can be software as well.

 

[justin rodriguez]

Thank u guys. So I did a force repair by hard resetting a few times. About to login in safe mode w/networking now

 

[_CyberGhosT_]

Yes, you did it an easier way. For those that don't know on a 3rd failed boot Windows will auto boot to a repair / restore screen.
@justin rodriguez
I was about to post this for you as a suggestion. Glad you got it under control.
Good Luck

 

[justin rodriguez]

thanks. so now im back in my system. can i get a walkthrough of repairing or preferably simply removing
the problematic driver which im assuming is the ndistpr64sys?

 

[S3cur1ty 3nthu5145t]

Yes, you did it an easier way. For those that don't know on a 3rd failed boot Windows will auto boot to a repair / restore screen.
@justin rodriguez
I was about to post this for you as a suggestion. Glad you got it under control.
Good Luck

It is an easy way, but should that repair fail, now your back to using the method i mentioned above. I personally keep a copy of windows 10 on a flash drive just for these purposes.

 

[justin rodriguez]

oh, should i download that FST tool

 

[Xsjx]

Please help I've tried looking through all the threads I could. Inadvertently did this with a download last night. Thought boot into safe mode was being prevented by my wireless keyboard so I'm hardwired in now but still can't get to safe mode screen.

I had this with norton and Kaspersky and Avast! wich av did u had?

 

[S3cur1ty 3nthu5145t]

oh, should i download that FST tool

You will need an expert to help you with that utility. I would first try looking in Device Manager for any drivers with the exclamation mark next to it. Then you can defer to my initial advice of running sfc /scannow in the CMD with Admin.

 

[frogboy]

thanks. so now im back in my system. can i get a walkthrough of repairing or preferably simply removing
the problematic driver which im assuming is the ndistpr64sys?

Keep us up to date how you go repairing your system. Then I would suggest a good free backup solution such as Macrium Reflect to backup your system. It is free and reliable and you can avoid these type of situations again.

 

[shmu26]

on a 3rd failed boot Windows will auto boot to a repair / restore screen.

Now that's a smart feature. It shows up when you need it.

 

[frogboy]

Yes, you did it an easier way. For those that don't know on a 3rd failed boot Windows will auto boot to a repair / restore screen.
@justin rodriguez
I was about to post this for you as a suggestion. Glad you got it under control.
Good Luck

Very good to know, thanks brother. It always good to learn new things.

 

[justin rodriguez]

yes indeed guys. i feel a little frozen up at this point though. dont want to do the wrong thing. so the best thing to do is to put windows 10 on a flash drive, and then just go through the earlier post by _cyberghost_?

 

[justin rodriguez]

is it wierd to ask if someone could just call me and talk me through this?

 

[justin rodriguez]

okay, it seems like i cant run any .exe file command in safe mode. i just downloaded farbar but my pc isnt responding to the run as admin command

 

[brambedkar59]

I would suggest you to open a new thread in malware removal section because after googling some of the results containing Ndistpr64.sys and bsod were malware related (i hope that's not the case here), and good luck brother.

 

[justin rodriguez]

thank all of you guys for being here to chat me down, totally appreciate it! im going to start a new thread but dont want to post uneccessarily without doing my due diligence first.
right now my issue is figuring out why i cant run the frst tool in safe mode. if you guys can help me to get this report going then i can contact the Eagle

 

[justin rodriguez]

well, it seems that i cant run any .exe or even access my backup and security features

 

[S3cur1ty 3nthu5145t]

well, it seems that i cant run any .exe or even access my backup and security features

You can either

A: Open a thread with the malware removal expert as stated above

or

B: Follow my initial advice of making a bootable copy of windows 10 and try to run a repair with sfc /scannow via CMD with Admin.