SOLVED windows 10 infected + problems with cubuntu's dual-boot/grub

Discussion in 'Malware Removal Assistance For Windows' started by conrad-boy, Jun 17, 2017.

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  1. conrad-boy

    conrad-boy New Member

    Aug 7, 2016
    15
    0
    France
    Operating System:
    Windows 10
    Are you using a 32-bit or 64-bit operating system?:
    64-bit (x64)
    Infection date and initial symptoms:
    January 1st 2016 at evening 11:00 P.M. : Registry First Aid Platinum + Solvusoft Applications

    Advanced SystemProtector installed in marsh 2016 because installed Cyberlink VideoMeeting+ via suspicious site
    Current issues and symptoms:
    Slow pc

    Edge opens then close automatically 2 seconds later

    Contrast/luminosity of screen turns automatically to low/minimum

    If/when configure default browser to firefox or opera or palemoon or fomodo dragon, few hours/one day later it's automatically back to edge without m consentment

    No grub to select cubuntu after installed win 10-cubuntu dual-boot, with error message at cubuntu's install's ends
    Steps taken in order to remove the infection:
    Ad-Aware
    Avast
    Comodo
    Avg pc tuneup
    Spyware terminator 2015
    Slimware utilities slimcleaner
    Iobit applications
    Adsfix
    Ccleaner
    Avanquest fix-it utilities
    Nero tuneitup
    Driver max
    Tweakbit pc cleaner 2016
    Logs added to help request:
    • FRST.txt
    • Addition.txt
    • I've also uploaded logs from other scans that I've performed
    • I did not upload the FRST logs (I understand that this will increase the time need it to clean-up the PC)
    Hi all,

    I Have a desktop compaq pc since 2011 with windows 8 installed,
    This pc not formated/resetted since 2011 ( 6 years) and i have also installed in marsh 2014 reimage repair and freeven because of fake java/Dropbox installations by a suspicious sites,

    In 2015 we are infected respectively by Filefact smart file advisor, alcoholsoft/filefacts toolbar with hxxp://start.filefacts.com in default homepage in marsh 2015, then Fix-It Registry Optimizer in October 2015, and ZoneAlarm Toolbar in december 2015,

    After installations on december 31th 2015 i have installed Abbyy Finereader 12 Trial version and Daemon Tools Lite, but with a suspicious site and one Boxore icon appears on desktop,

    One day later late in evening, i have installed all Avanuest Trial version, one of theses is the malicious Registry First Aid rogue installed,

    After purchased a logitec webcam on Amazon at marsh, i go to download the new Cyberlink VideoMeeting+ on a curious site and the Systweak suite comes on my desktop/windows explorer with regcleanpro and advanced systemprotector,

    In rage, i go take multiples scans, disinfections apps and logs during all the marsh 2016 month, and now her results:
    Adsfix: http://www.cjoint.com/doc/16_03/FCgsgvvNhzn_AdsFix-04-03-2016-01-59-32.txt
    Zhpdiag: ZHPDiag.txt
    Malwarebytes Anti-Malware: tmp-29690-Malwarebytes Anti-Malware-rapport426775351.txt
    Roguekiller: roguekiller-rapport.txt
    Pre_scan: http://www.cjoint.com/doc/16_03/FCgshkgXs2n_Pre-Scan-06-03-2016-12-20-12.txt

    And one year later:

    my parents goes to computer repair services in a shop to repair my Archos PC Stick, zalman VE-350, usb keys (wintobootic, frama asso/salix, multibootables sardu/yumi, sandisk connect, virtualbox portable of Cubuntu live Toshiba drive...),

    (1) Details of cubuntu/dualboot/grub problem:
    and one month ago my compaq desktop pc, after installed Cubuntu in dualboot with my Toshiba usb key, says on linux live "error to create boot menu" on cubuntu's installs ends, then this compaq pc crashes with alarm, 2 days later my parents reanimated my compaq desktop, and now the desktop comeback,
    I Can't go to grub and lauch the cubuntu installed,
    Because of this, i'm blocked to stay in windows only


    (2) Details of infections installed caused by CyberLink MediaSuite 15 setup:
    20 days ago i have downloaded and installed the brand new CyberLink Media Suite 15 Trial version on strange site, his installation caused the installation of 3rd adwares and rogues, and the pc clean plus, hd wallpapers, and bytefence comes and go to my desktop, causes 22 alerts of my Ad-Aware by Lavasoft alerts messages because of this, then i am infected


    And now the frst logs:
     

    Attached Files:

  2. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,120
    2,600
    Male
    Malware Removal, Gaming
    Windows 7
    ESET
    Hello,


    Your computer isn't infected. Please uninstall all kinds of system optimizers, driver updaters, advanced uninstallers etc etc and any similar crapware from your system.
     
    Sunshine-boy and rockstarrocks like this.
  3. conrad-boy

    conrad-boy New Member

    Aug 7, 2016
    15
    0
    France
    Today i had to see AVG full scans results with malwares detected, my win 10 is infected actually, and i uninstalled theses optimizers/drtiver updaters/advanced uninstallers,

    And actually i have now the trouble with my windows 10/cubuntu dual-boot and his grub:

    Details of cubuntu/dualboot/grub problem:
    and one month ago my compaq desktop pc, after installed Cubuntu in dualboot with my Toshiba usb key, says on linux live "error to create boot menu" on cubuntu's installs ends, then this compaq pc crashes with alarm, 2 days later my parents reanimated my compaq desktop, and now the desktop comeback,
    I Can't go to grub and lauch the cubuntu installed,
    Because of this, i'm blocked to stay in windows only


    Thanks...
     
  4. conrad-boy

    conrad-boy New Member

    Aug 7, 2016
    15
    0
    France
    Fatal error with Adobe

    And i tried to uninstall all optimizers like drivers updaters, advanced uninstallers, etc etc but certains have uninstall errors,
     
  5. Hector1

    Hector1 Level 2

    Aug 4, 2015
    90
    235
    Male
    Italy
    Windows 10
    Microsoft
    Oh my god i never seen a crapware collection like this ;)
    You need just a clean install of Os, backup your file in a external HD and NEVER install more crapware, follow malwaretips tips and ask for good and reliable program if you need it.
     
  6. conrad-boy

    conrad-boy New Member

    Aug 7, 2016
    15
    0
    France
    We continue the didinfection and troubleshooting of win 10-cubuntu dual-boot and his Grub:
    Few infections on my compaq pc,
    And;

    Details of cubuntu/dualboot/grub problem:
    and one month ago my compaq desktop pc, after installed Cubuntu in dualboot with my Toshiba usb key, says on linux live "error to create boot menu" on cubuntu's installs ends, then this compaq pc crashes with alarm, 2 days later my parents reanimated my compaq desktop, and now the desktop comeback,
    I Can't go to grub and lauch the cubuntu installed,
    Because of this, i'm blocked to stay in windows only


    Ok,

    With infections, i have one different problem by pc:
    Pc 1 - compaq desktop win 10 x64: troubles with cubuntu-win 10 dual-boot and his grub
    Pc 2 - acer laptop win 7 x32: troubles with sd cards, please read this follow topic/link: -->> infection on Windows 7 Acer Starter laptop + SD cards problems


    Thanks...