Advice Request windows 8 update failure

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Nox361

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Oct 16, 2013
15
I hate posting a question without a thorough search, but I am on a tight schedule! two new windows 8 pc's in the family and I can't get either of them to connect to the Windows Update server to get new updates. Both of them see multiple updates are available but neither will actually grab them, choosing instead to just sit and spin their wheels! :) "0% of XXX downloaded"

Thoughts?
Thanks!
Chris
 

Ink

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Jan 8, 2011
22,361
Have you tried to restart the PC, then try for updates? Also do you receive any Error codes, what are they?

What security software do you have installed? Sometimes third-party products can prevent Windows from updating successfully.
 
D

Deleted member 178

sometimes it download stuff but it is not shown on the download bar some % (for me, it was at 86%), just a bug.

to check if something is downloaded , use a network monitor (like networx) to see the traffic ingoing.
 
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Nox361

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Oct 16, 2013
15
Have you tried to restart the PC, then try for updates? Also do you receive any Error codes, what are they?

What security software do you have installed? Sometimes third-party products can prevent Windows from updating successfully.

I have tried restarting, same result. No error codes (at least during the 10 or 15 minuets I let them run)
Security consists of Comodo Internet Suite and Malwarebytes. Shouldn't be a problem there.

Once I was out driving and thinking though, i realized that I was probably not the only person trying to update a new PC over the last day or two! :) servers may have simply been on overload. I will get another chance on Saturday and will update you guys then.

Thanks!
Chris
 

Exterminator

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Oct 23, 2012
12,527
Might try disabling security programs while trying to download and install the Updates.I have had similar issue on an update or two in the past and that seemed to do the trick.
 

Cats-4_Owners-2

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Dec 4, 2013
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I have tried restarting, same result. No error codes (at least during the 10 or 15 minuets I let them run)
Security consists of Comodo Internet Suite and Malwarebytes. Shouldn't be a problem there.

Once I was out driving and thinking though, i realized that I was probably not the only person trying to update a new PC over the last day or two! :) servers may have simply been on overload. I will get another chance on Saturday and will update you guys then.

Thanks!
Chris

I recently had difficulty re-downloading Windows 8.1 after refreshing our Acer lap top. For the entire day (on the 24th) it would not finish the upgrade.:( Like you, I realized "There must be more than a few people trying to do the exact same thing!".;) Mid morning, Christmas day, the upgrade finally went through as I hope it will for you on Saturday.:cool: By the way, Once you've secured Windows 8, Do Not use "Zemana AntiLogger" along with :eek:"BitDefender Free". Trust me on this.:rolleyes:
..or you can read this: http://www.wilderssecurity.com/showthread.php?t=342139
 

Cats-4_Owners-2

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Thank you,:) the list's very straightforward as are your helpful suggestions which greatly help to educate!:D
 

Freddyand5

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Sep 18, 2013
33
Turn off the Security programs before updating !! Perhaps, running two security programs at a time can also be the reasons behind getting into this sort of situation where none would allow you to update system.
 

Nox361

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Thread author
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Oct 16, 2013
15
Woops! I forgot (sidetracked) that I had this thread open and unresolved! It appears that it was simply server overload as both machines had received their updates automatically by the time I got back to them (couple of days).

Thanks to all for their input, and have a great day!
Chris
 
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illumination

sometimes it download stuff but it is not shown on the download bar some % (for me, it was at 86%), just a bug.

to check if something is downloaded , use a network monitor (like networx) to see the traffic ingoing.

Seen this a few times myself. At least they are getting better about placing the updates in proper order so they do not fail..
 

kaljukass

Level 2
May 17, 2012
127
If you have any problems with the latest updates, then you have problems in your Windows - it is damaged. You can install the most recent updates to all systems without any problems.
I am 100% convinced of this, I've tried out all by yourself.
NB I see already in yours current writings the reasons, why you can't get things updated normally. Take a bit time and reinstall whole windows and do not add non-Windows programs, what you don't need and which certainly does not work there. For example your Bitdefender, Zemanta etc.
 
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