Solved Windows Process Manager (32-Bit) Virus

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zb123

New Member
Thread author
Nov 15, 2017
6
I recently clicked on some sort of ad when installing a program and found that I had a virus that kept opening pop-ups. I fixed this, but have now noticed an app running in task manager called Windows Process Manager (32-bit). I have tried opening the file location but it says Access Denied. I assume it is some sort of spyware and is taking almost one gig of RAM. Pls help!
Thanks,
Zach
 

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  • Addition_14-11-2017 22.00.08.txt
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  • FRST_14-11-2017 22.00.08.txt
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


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Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
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    Run as Administrator to start the tool.
  • Accept the Terms of use.
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  • After reboot, logfile will be opened. Copy its content into your next reply.

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zb123

New Member
Thread author
Nov 15, 2017
6
Here are the logs:
I linked both because I was not sure which was the one you wanted
 

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  • AdwCleaner[C0].txt
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  • AdwCleaner[S0].txt
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Download
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Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
    • If it didn't start, locate mbar folder on your Desktop and double click on mbar.cmd

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  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
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  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"
 

zb123

New Member
Thread author
Nov 15, 2017
6
Here are the files, sorry for the late response:
think this solved the problem as it identified the folder i found as a Trojan
 

Attachments

  • mbar-log-2017-12-11 (18-56-22).txt
    9.9 KB · Views: 60
  • system-log.txt
    94.2 KB · Views: 41

zb123

New Member
Thread author
Nov 15, 2017
6
Yep! This solved the problem! It deleted the .exe file and I received access to the folder and deleted it. Thank you so much for your help!!
 
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