Exterminator

Community Manager
Staff member
Verified
You Shouldn’t Connect a Kindle to Your Windows 10 PC (Unless You Like BSODs)

Windows 10 Anniversary Update was launched a few weeks ago, after several months of testing as part of the Windows Insider program, but despite the many builds released to insiders, the final version is still causing some trouble on a number of PCs.

And one of the bugs that many users are experiencing these days is related to Kindle, as charging the eBook readers on PCs with Windows 10 Anniversary Update leads to the infamous Blue Screen of Death.

At the moment, it’s not exactly clear how widespread this bug is, but judging from the number of complaints that keeps growing every day, it’s one of those problems that Microsoft needs to fix as soon as possible. And the company has already acknowledged the bug in a statement, explaining that it’s working on a patch already (without actually telling when the patch could be released).

“We are aware of an issue with a small number of Kindle Voyager and Paperwhite e-Readers causing an unexpected behavior when plugged into Windows 10 devices after installing the Anniversary Update. We are currently working on an update to address this issue.”

No way to transfer eBooks to Windows 10 PCs
So basically, what is happening is that some users are getting a BSOD when trying to charge their Kindles using a Windows 10 PC that has already been upgraded to the Anniversary Update. For the moment, there doesn’t seem to be a workaround for this, so users’ only option is to avoid charging the device on a Windows 10 Anniversary Update device.

The worst thing is that many people actually use the Anniversary Update PC to transfer eBooks to their Kindles, and without a fix, doing this is pretty impossible because the computer crashes every time the device is connected via USB.

Hopefully, Microsoft rolls out a fix as soon as possible, but with the next Patch Tuesday taking place on September 12, the wait might be longer than many are actually hoping.
 
  • Like
Reactions: Scotfree and Spawn

DJ Panda

Level 29
Verified
Just did this a couple of days ago transferring files from Kindle to computer no problems whatsoever. Thanks for the post!