Assistance Zemana AntiLogger Premium blocked scan

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JB007

Level 24
Verified
May 19, 2016
1,325
Hello all, hello @TwinHeadedEagle
When I try to run a detailed scan with ZAL, it always stop at 90% with the same file:
C:\$Recycle.Bin\S-1-5-18\$RDQF5J.sys
Can you help me ?
ZAL blocking file(1).PNG
ZAL blocking file(2).PNG
ZAL blocking file(3).PNG
 
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frogboy

In memoriam 1961-2018
Jun 9, 2013
6,719

buchta na pare

New Member
Feb 26, 2019
1
this is for future reference for ppl that will come here from google looking for solution for:
"When I try to run a scan with ZAL, it always stop at 90%".
(or similar)
I had the same problem and solution that "healed" it was that I had to stop Voodooshield antiexec, BUT, not only exit it via its Tray icon right-click menu. It was also necessary to at least "suspend" its process VoodooShieldService.exe. Via windows task manager it is not possible to suspend process, only to stop it entirely (windows 7, newer I don't know). For suspending (and resuming later) one can use for example Process Hacker tool (freeware).
Clearly other concurrently running antimalware tools can partially block Zemana's scaning, so same applies for them too.
 

JM Safe

Level 38
Verified
Apr 12, 2015
2,869
this is for future reference for ppl that will come here from google looking for solution for:
"When I try to run a scan with ZAL, it always stop at 90%".
(or similar)
I had the same problem and solution that "healed" it was that I had to stop Voodooshield antiexec, BUT, not only exit it via its Tray icon right-click menu. It was also necessary to at least "suspend" its process VoodooShieldService.exe. Via windows task manager it is not possible to suspend process, only to stop it entirely (windows 7, newer I don't know). For suspending (and resuming later) one can use for example Process Hacker tool (freeware).
Clearly other concurrently running antimalware tools can partially block Zemana's scaning, so same applies for them too.
Hello @buchta na pare , thank you. If you will have others problems or questions you can tag me (@JM Safe ), @ZAM3_PO , @Miss Onnellisuus or @Mert Can ALICI
If you have an infection that Zemana cannot remove you can create a thread here: Zemana with the label "Zemana Support". Me and Zemana team can assist you to clean your computer.
 
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