Remove “Coupon Caddy” adware (Uninstall Guide)

“Coupon Caddy” is a potentially unwanted program from 215 apps, which will display coupons, advertisements and sponsored links via a pop-up box on Ebay, Amazon, Walmart and other shopping websites that you are visiting.
These advertisements will be shown as boxes containing various coupons that are available or as underlined keywords, which when clicked will display an advertisement that states it is brought to you by CouponCaddy.
[Image: Coupon Caddy pop-up ads]

[Image: Coupon Caddy virus]
Coupon Caddy is an extension from 215 apps for Internet Explorer, Firefox and Chrome that is typically added when you install other free programs. When you install these free programs, they will also install Coupon Caddy as well. Some of the programs that are known to bundle Coupon Caddy include 1ClickDownload, Yontoo and FBPhotoZoom.
Once installed, whenever you will browse Expedia, Best Buy, Facebook or any other similar websites, Coupon Caddy will show in the right top part of your browser, a box containing related keyword suggestions, ads and sponsored links.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Coupon Caddy browser hijacker. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

“Coupon Caddy” Adware – Virus Removal Instructions

STEP 1 : Uninstall Coupon Caddy from your computer

Coupon Caddy has installed a program on your computer (Coupon Caddy by 215 apps) which we will need to uninstall.

  1. To uninstall Coupon Caddy from your computer, click the Start button, then select Control Panel, and click on Uninstall a program.
    If you are a Windows 8 user, you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there, then select Uninstall a program.
    [Image: Uninstall a program]
  2. Search and uninstall Coupon Caddy from your computer.
    [Image: Uninstall Coupon Caddy program]

Please keep in mind that on some computers or missing, search for any program developed by 215 apps or Innovative apps, and uninstall it from your computer.
Because Coupon Caddy is installed with other additional programs, we recommend that you search and uninstall any other unwanted or unknown programs from your computer.


STEP 2 : Remove the Coupon Caddy residual damage from your browser

Remove “Coupon Caddy” extension from Internet Explorer

  1. Open Internet Explorer,then click on the gear icon[Image: icongear.jpg] (Tools for Windows XP users) at the top (far right), then  select Manage add-ons.
    [Image: Manage Add-ons in Internet Explorer]
  2. From the Toolbars and Extensions tab, select Coupon Caddy plugin, and click on Disable.
    [Image: Coupon Caddy Internet Explorer extension]

Remove “Coupon Caddy” extension from Mozilla Firefox

  1. At the top of the Firefox window, click the Firefox button, then select Add-ons.
    Firefox addon menu
  2. Select the Extensions tab, then remove Coupon Caddy extension from Mozilla Firefox.
    [Image: Coupon Caddy Firefox extension]

Remove “Coupon Caddy” extension from Google Chrome

  1. Click the Chrome menu Chrome menu  button on the browser toolbar, select Tools and then click on Extensions.
    Google Chrome Extensions
  2. In the Extensions tab,remove the Coupon Caddy extension by clicking on the Recycle Bin next to the plugin.
    [Image: Coupon Caddy Chrome extension]

Please keep in mind that on some computers, the browser add-on might have a different name, if you can’t find Coupon Caddy on your list, then carefully look for any other extension developed by Innovative Apps or 215 apps, and remove it from your browser.


STEP 3: Remove Coupon Caddy registry keys with Adwcleaner

  1. You can download AdwCleaner from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting this utility,close all open programs and internet browsers.
  3. Double click on adwcleaner.exe to run the tool.
  4. Click on Delete,then confirm each time with Ok.
    Adwcleaner utility
  5. Your computer will be rebooted automatically. A text file will open after the restart.
  6. NEXT,double click on adwcleaner.exe to run the tool.
  7. Click on Uninstall,then confirm with yes to remove this utility from your computer.

STEP 4: Scan your computer for malware

Run a computer scan with Malwarebytes Anti-Malware

  1. You can download Malwarebytes Anti-Malware Free from the below link,then double click on it to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process.
    DO NOT make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked,then click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab,select Perform quick scan and then click on the Scan button to start scanning your computer.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer as shown below.
    [Image: Malwarebytes Anti-Malware scanning for malware]
  5. When the Malwarebytes scan will be completed,click on Show Result.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image:Malwarebytes removing malware]

Run a computer scan with HitmanPro

  1. Download HitmanPro from the below link,then double click on it to start this program.
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
    HitmanPro installation
  3. HitmanPro will start scanning your computer for malware, as seen in the image below.
    HitmanPro scans after
  4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
    HitmanPro scan results
  5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
    HitmanPro 30 days activation button

If you are still experiencing problems while trying to remove Coupon Caddy from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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