How to remove WebCake virus (Uninstall Guide)

WebCake 3.0 is an adware program that displays coupons, advertisements and sponsored links via a pop-up box on Ebay, Amazon, Walmart and other shopping websites that you are visiting
WebCake pop-up ads will be shown as boxes containing various coupons that are available or as underlined keywords, which when clicked will display an advertisement that states it is brought to you by WebCake shop at first sight.
[Image: WebCake virus]
WebCake is an extension for Internet Explorer, Firefox and Chrome that is typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this adware program. Some of the programs that are known to bundle WebCake include 1ClickDownload, Superfish, Yontoo and FBPhotoZoom.

When the Webcake adware is installed on a computer, each time you visit an e-commerce website (eg: Amazon, Ebay, Walmart), you will see a “See Similar” button on product images.
The WebCake adware will also display advertising banners on the webpages that you are visiting, and as you browse the Internet, it will show coupons and other deals available on different websites.
WebCake it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP”, or potentially unwanted program.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this WebCake adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

WebCake by Conduit – Virus Removal Guide

This page is a comprehensive guide, which will remove WebCake from Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Remove WebCake adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 2: Remove WebCake pop-up ads with Junkware Removal Tool
STEP 3: Remove WebCake virus with Malwarebytes Anti-Malware Free
STEP 4: Double-check for the WebCake infection with HitmanPro

STEP 1: Remove WebCake adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer for WebCake malicious files and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    [Image: AdwCleaner Icon]
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Scan button as shown below.
    [Image: Adwcleaner Scan]
    AdwCleaner will now start to search for WebCake malicious files that may be installed on your computer.
  4. To remove the WebCake malicious files that were detected in the previous step, please click on the Clean button.
    [Image: AdwCleaner removing infections]
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

STEP 2: Remove WebCake pop-up ads with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove WebCake pop-up ads from Internet Explorer, Firefox and Google Chrome.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the WebCake adware.
    [Image: Junkware Removal Tool scanning for WebCake virus]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 3: Remove WebCake virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, adware, spyware and more.

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the WebCake malicious files.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for WebCake as shown below.
    [Image: Malwarebytes Anti-Malware scanning for WebCake virus]
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    [Image: Malwarebytes Anti-Malware removing WebCake]

STEP 4: Double-check for the WebCake infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
  2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro scanner
    Click on the Next button, to install HitmanPro on your computer.
    HitmanPro installation
  3. HitmanPro will now begin to scan your computer for WebCake malicious files.
    HitmanPro detecting for WebCake virus
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove WebCake adware.
    HitmanPro scan results
  5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro 30 days activation button]

Your computer should now be free of the WebCake infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove WebCake from your machine, please start a new thread in our Malware Removal Assistance forum.

IT’S YOUR TURN TO HELP!

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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  • Radley Catubig

    Thank you very much.

  • Aya

    THIS SAVED MY COMPUTER THANK YOU SO MUCH!!

  • Brenda

    Thank you so much!!!

  • Marla Dean

    will using the techniques harm my norton security?

    • http://malwaretips.com/ Stelian Pilici

      Hello Marla,
      No, all the tools are compatible with Norton, and should run without any issues. :)

  • Jane

    THX!!!

  • Joshua Matthews

    Thanks for your help, Stelian!

  • Grateful

    Thank you so much! You rescued me! Hope you have lots of good karma cascading into your experience from rescuing so many people! God less you!

  • miyuki ☆

    This works like a charm! Thanks so much Stelian! :)

    I realized I installed WebCake by mistake when installing a font from an .exe file and I got annoyed by its random ads that popped up everywhere. Glad you have such a detailed explanation of the process! ♥

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Please follow this uninstall guide: http://malwaretips.com/blogs/webcake-popup-ads/

  • http://malwaretips.com/ Stelian Pilici

    Hello Helen.
    I have never seen something like that, most likely you have some kind of redirect. Do not write any review, or create any kind of account.
    Here is the direct download link for Malwarebytes Anti-Malware: http://www.malwarebytes.org/mbam/program/mbam-setup.exe

    If the problem persist, drop a comment, and we will take a close look at what’s going on.

    Stay safe!

  • Oddvar

    THANK YOU ! You save my day…

  • Arick Hauschild AKA Energy

    Thank you!

  • xtina84

    i could kiss you. This worked. Thank you so so so much.

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Lets run a scan with these tools:
    STEP 1: Run a scan with ESET Online Scanner

    1.Download ESET Online Scanner utility.

    ESET Online Scanner Download Link : http://download.eset.com/special/eos/esetsmartinstaller_enu.exe

    2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).

    3.Check Yes, I accept the Terms of Use, then click the Start button.

    4.Check Scan archives and push the Start button.

    5. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

    6. When the scan completes, click on the Finish button.

    STEP 2: Run a scan with Kaspersky Virus Removal Tool:

    1. You can download from Kaspersky Virus Removal Tool from here : http://www.kaspersky.com/antivirus-removal-tool?form=1

    2. Double click the setup file to run it, then follow the onscreen prompts until it is installed

    Click the Options button (the ‘Gear’ icon), then make sure only the following are ticked:

    System Memory

    Hidden startup objects

    Disk boot sectors

    Local Disk (C:)

    Also any other drives (Removable that you may have)

    3. Then click on Actions on the left hand side

    4. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked

    5. Click on Automatic Scan, then click the Start Scanning button, to run the scan.

    Stay safe!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Most of these stuff are Potentially Unwanted Programs or adware which I would personally delete.
    Are there any programs in this list, which you do not wish to remove??

    Stay safe!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Adwcleaner is usually enough, however this infection is constantly changing its delivering method, so just to be on the safe side, I always like to run these additional scans! It’s better to be safe than sorry!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    That’s strange. Lets run some scans:

    STEP 1: Run a scan with ESET Online Scanner

    1.Download ESET Online Scanner utility.

    ESET Online Scanner Download Link : http://download.eset.com/special/eos/esetsmartinstaller_enu.exe

    2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).

    3.Check Yes, I accept the Terms of Use, then click the Start button.

    4.Check Scan archives and push the Start button.

    5. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

    6. When the scan completes, click on the Finish button.

    STEP 2: Run a scan with Kaspersky Virus Removal Tool:

    1. You can download from Kaspersky Virus Removal Tool from here : http://www.kaspersky.com/antivirus-removal-tool?form=1

    2. Double click the setup file to run it, then follow the onscreen prompts until it is installed

    Click the Options button (the ‘Gear’ icon), then make sure only the following are ticked:

    System Memory

    Hidden startup objects

    Disk boot sectors

    Local Disk (C:)

    Also any other drives (Removable that you may have)

    3. Then click on Actions on the left hand side

    4. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked

    5. Click on Automatic Scan, then click the Start Scanning button, to run the scan.

    Next, please download and run a scan with HitmanPro.

    Stay safe!

  • Katie Leonard-Doherty

    You completely rock!! Thank you so much. I have been so aggravated with this obnoxious Webcake the past 3 weeks!!! No idea what I downloaded on my new computer that it was attached to. Malwarebytes didn’t detect it, ADW cleaner helped some and said it deleted some. But then the JRT took 4 hours to complete and when it listed the 15 suspicious folders, it said: “Unsuccessfully deleted”. That was a huge disappointment after waiting 4 hours. So, I just tried the last step of Hitman Pro, and it took only 2 minutes. Detected 25 problems, and now….they’re gone :) Thank you!!! I will definitely share with others on FB about your page here.

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Never seen JRT take more than 20 minutes to complete, and it usually manages to remove the files. 4 hours is a long, long time… Anyway, as long as your issue is fixed, I can only say Stay safe! :D

  • Evelyn Gothard

    Thank you so much – my brand new laptop arrived with webcake already on it and my antivirus only dealt with part of the problem. Your advice has really helped.

  • Paul

    Awesome – thanks! It took a little patience, but got there and got the job done.

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    This is the official page: http://general-changelog-team.fr/fr/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner . However its written in france, so it’s not easy for everyone to read.
    Stay safe.

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Yes, because JRT uses advanced cleaning techniques some antivirus engine due detect this utility, nevertheless its 100% clean and safe to use.

    Stay safe!

  • Schrodin’

    You Rock man,,,, thanks a million times..

  • mohan

    Thanks it works!! It removed my “Related search, webcake malware and Myincredible search” too…