Removal guide Trojans

Trojan:Win32/Raccoon.RPQ!MTB – Virus Removal Instructions

By Stelian2 min read

Trojan:Win32/Raccoon.RPQ!MTB is a heuristic detection designed to generically detect a Trojan Horse. Due to the generic nature of this threat, we are unable to provide specific information on what it does.

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Trojan:Win32/Raccoon.RPQ!MTB

Typical behavior for Trojans like Trojan:Win32/Raccoon.RPQ!MTB is one or more of the following:

  • Download and install other malware.
  • Use your computer for click fraud.
  • Record your keystrokes and the sites you visit.
  • Send information about your PC, including usernames and browsing history, to a remote malicious hacker.
  • Give remote access to your PC.
  • Advertising banners are injected with the web pages that you are visiting.
  • Random web page text is turned into hyperlinks.
  • Browser popups appear which recommend fake updates or other software.
Files reported as Trojan:Win32/Raccoon.RPQ!MTB may not necessarily be malicious. Should you be uncertain as to whether a file is malicious or a false positive detection, you can submit the affected file to https://www.virustotal.com/en/ to be scanned with multiple antivirus engines.

To check your computer for malware and remove it for free, please use the guide below.

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Removal Instructions for Trojan:Win32/Raccoon.RPQ!MTB

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, stop and ask for our assistance.
To remove the Trojan:Win32/Raccoon.RPQ!MTB, follow these steps:
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STEP 1: Start your computer in Safe Mode with Networking

In this first step, we will start your computer in Safe Mode with Networking to prevent Trojan:Win32/Raccoon.RPQ!MTB malicious drivers and services from loading at Windows start-up. We’re using Safe mode because it starts Windows in a basic state, using a limited set of files and drivers.

Safe Mode with Networking starts Windows with only the essential drivers and services, which stops most malware from loading — making it much easier to remove. First, we’ll open the Windows Recovery Environment (winRE):

  1. Press Windows key + I to open Settings. If that doesn’t work, right-click the Start button and select Settings. Then, in the right-hand pane, click Recovery.
    Go to Windows Settings
  2. Under Advanced startup, click Restart now. Save any open work first — your PC will restart immediately.
    Recovery window in Windows 10

Your PC will restart into the Windows Recovery Environment. From there, follow these steps to reach Safe Mode:

  1. On the Choose an option screen, select Troubleshoot.
    Windows 11 - Start in Safe Mode with Network
  2. On the Troubleshoot screen, click Advanced Options.
    Windows 11 - Start in Safe Mode with Network - Step 2
  3. On the Advanced Options page, click Startup Settings.
    Windows 11 - Start in Safe Mode with Network - Step 3
  4. On the Startup Settings page, click Restart.
    Windows 11 - Start in Safe Mode with Network - Step 4
  5. After your PC restarts, you’ll see a list of startup options. Press 5 or F5 to start Safe Mode with Networking.
    Boot in Safe Mode Windows 11
  6. You’ll know you’re in Safe Mode when “Safe Mode” appears in the corners of the screen. Now continue with the next step of this guide — downloading and running Malwarebytes (explained in Step 2).
Safe Mode with Networking starts Windows with only the essential drivers and services, which stops most malware from loading — making it much easier to remove. First, we’ll open the Windows Recovery Environment (winRE):

  1. Press Windows key + I to open Settings. If that doesn’t work, click the Start button and select Settings (the gear icon).
    Go to Windows Settings
  2. In the Windows Settings window, select Update & Security, then click Recovery.
    Recovery window in Windows 10
  3. Under Advanced startup, click Restart now. Save any open work first — your PC will restart immediately.
    Open Advance Startup

Your PC will restart into the Windows Recovery Environment. From there, follow these steps to reach Safe Mode:

  1. On the Choose an option screen, select Troubleshoot.
    Windows 10 - Start in Safe Mode with Network
  2. On the Troubleshoot screen, click Advanced Options.
    Windows 10 - Start in Safe Mode with Network - Step 2
  3. On the Advanced Options page, click Startup Settings. (On Windows 8, this option is labeled Windows Startup Settings.)
    Windows 10 - Start in Safe Mode with Network - Step 3
  4. On the Startup Settings page, click Restart.
    Windows 10 - Start in Safe Mode with Network - Step 4
  5. After your PC restarts, you’ll see a list of startup options. Press 5 or F5 to start Safe Mode with Networking.
    Boot in Safe Mode Windows 10
  6. You’ll know you’re in Safe Mode when “Safe Mode” appears in the corners of the screen. Now continue with the next step of this guide — downloading and running Malwarebytes (explained in Step 2).
Safe Mode with Networking starts Windows with only the essential drivers and services, which stops most malware from loading — making it much easier to remove. Here’s how to get there on Windows 7:

  1. Remove any CDs, DVDs, or USB drives from your computer, then restart it.
  2. As soon as the computer starts (when the hardware information appears on screen), press the F8 key repeatedly until the Advanced Boot Options menu appears. If Windows starts normally instead, you pressed F8 too late — restart and try again.
    F8 Safe Mode
  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking, then press Enter.
    Safe Mode with Networking screen
  4. Once you’re in Safe Mode with Networking, continue with the next step of this guide — downloading and running Malwarebytes (explained in Step 2).
    Can’t get into Safe Mode with Networking? No problem — you can run the Malwarebytes scan in normal mode instead and continue the guide from there.

STEP 2: Use Malwarebytes to remove Trojan:Win32/Raccoon.RPQ!MTB

While the computer is in Safe Mode with Networking, we will download, install and run a system scan with Malwarebytes.

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    Malwarebytes Free for WindowsScans and removes malware at no cost
    Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

      MBAM3 1
    • Malwarebytes will now install on your device. This usually takes under a minute.

      MBAM4
    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

      MBAM6 1
    • On the final screen, click Open Malwarebytes to launch the program.

      MBAM5 1
  4. Enable “Scan for Rootkits”

    Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the Settings gear icon on the left side of the screen.

    MBAM8

    In the settings menu, find “Scan for rootkits” and click the toggle so it turns blue.

    MBAM9

    Done? Click “Dashboard” in the left pane to return to the main screen.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

    MBAM10
  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.

    MBAM11
  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

    MBAM12

    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

    MBAM13
  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

    MBAM14
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STEP 3: Scan and clean your computer with HitmanPro

In this third step, while the computer is in normal back, we will download and run a scan with HitmanPro to remove the Trojan:Win32/Raccoon.RPQ!MTB and other malicious programs.

HitmanPro is a second-opinion scanner — it’s designed to catch what your main antivirus might have missed. Instead of relying on a single detection engine, it checks the behavior of files in the locations where malware usually hides. Anything suspicious gets sent to the cloud, where it’s analyzed by two of the best antivirus engines available: Bitdefender and Kaspersky.

Good news: scanning is completely free, with no limits. You only need a license when it’s time to remove what was found — and even then, you can activate a free one-time 30-day trial to clean your PC at no cost. (A full license is $24.95 per year for 1 PC.)

  1. Download HitmanPro

    Click the button below to download HitmanPro. Remember — the scan is free, so you have nothing to lose by checking your PC.

    HitmanProSecond-opinion malware scanner from Sophos
    Download HitmanProFree scan. Removing threats needs the free 30-day trial. Opens the official HitmanPro page in a new tab.
  2. Install HitmanPro

    When the download finishes, open your Downloads folder and double-click the file: “hitmanpro.exe” on 32-bit Windows, or “hitmanpro_x64.exe” on 64-bit Windows.

    Double-click on the HitmanPro file

    If a User Account Control pop-up asks whether HitmanPro can make changes to your device, click “Yes” to continue.

    Windows asking for permissions to run the HitmanPro setup
  3. Follow the On-Screen Prompts

    On the HitmanPro start screen, click “Next” to begin the system scan. No lengthy setup required — it goes straight to work.

    Click Next to install HitmanPro on your PC
    HitmanPro final installer screen
  4. Wait for the Scan to Finish

    HitmanPro will now check your computer for malicious programs. This usually takes just a few minutes thanks to its cloud-based scanning.
    HitmanPro scans your computer for any infections, adware, or potentially unwanted programs that may be present

  5. Review the Results and Click “Next”

    When the scan is done, HitmanPro will show you everything it found. Click “Next” to remove the detected threats.

    HitmanPro scan summary. Click Next to remove malware
  6. Click “Activate Free License”

    To remove the malicious files, click the “Activate free license” button. This starts your free 30-day trial — no payment details needed — and unlocks the full cleanup.
    Click on the Activate free license button

    When the removal is complete, HitmanPro will show a summary of everything it cleaned. Click Next, then click Reboot if prompted. If there’s no reboot prompt, just click Close — your PC is clean.

STEP 4: Double-check for Trojan:Win32/Raccoon.RPQ!MTB malware with ESET Online Scanner

In this fourth step, we will scan the computer with ESET Online Scanner to remove any leftover files from the Trojan:Win32/Raccoon.RPQ!MTB and other malicious programs.

ESET Online Scanner is a free second-opinion scanner that performs a deep, full-system check for viruses, trojans, rootkits, and other malware. We use it as the final step because it’s thorough — if anything slipped past the previous scans, ESET will find it. A clean result here means your computer is malware-free.

  1. Download ESET Online Scanner

    Click the button below to download ESET Online Scanner.

    ESET Online ScannerFree one-time malware scan from ESET
    Download ESET Online ScannerOpens the official download page in a new tab.
  2. Run the Installer

    When the download finishes, open your Downloads folder and double-click “esetonlinescanner.exe“.
    Image - Double-click on the ESET Online Scanner setup file

  3. Install ESET Online Scanner

    On the start screen, select your language from the drop-down menu and click Get started.

    Image - Click Get Started to install ESET Online Scanner

    On the Terms of use screen, click Accept.
    Image - Accept Terms to Install ESET Online Scanner

    Choose your preferences for the Customer Experience Improvement Program and the Detection feedback system (either choice is fine), then click Continue.
    Image - Follow the on-screen prompts

  4. Start a Full Scan

    Click Full Scan — this checks your entire computer, not just the common hiding spots.

    Start a Full Scan with ESET Online Scanner

    Select Enable for Detection of Potentially Unwanted Applications — this lets ESET catch adware and bundled junk programs, not just viruses. Then click Start scan.

    Image - Enable PUA Detection and Start Scan

  5. Wait for the Scan to Finish

    ESET will now check every file on your computer. Because it’s a full scan, this can take a while — often an hour or more, depending on how much data you have. Leave it running in the background and check on it from time to time.

    Image- Wait for the ESET Online Scanner scan to finish

  6. Review the Results

    When the scan completes, the Found and resolved detections screen appears. Any threats found were automatically cleaned and quarantined — there’s nothing extra you need to do. Click View detailed results if you want to see exactly what was removed.
    Image - ESET Online Scanner malware removal

    If ESET found nothing — congratulations, your computer has passed the final check and is malware-free.

STEP 5: Use AdwCleaner to remove malicious browser policies

In this final step, we will use AdwCleaner to remove malicious browser policies and unwanted browser extensions from your computer.

AdwCleaner is a free on-demand scanner that specializes in adware, browser hijackers, and unwanted toolbars — the exact threats that mainstream antivirus programs often miss. It also includes tools that repair the damage malware leaves behind, like hijacked browser settings and malicious policies. It’s a quick scan that’s well worth running.

  1. Download AdwCleaner

    Click the button below to download AdwCleaner — it’s free, portable, and requires no installation.

    Malwarebytes AdwCleanerRemoves adware and unwanted programs at no cost
    Download AdwCleanerOpens the official download page in a new tab.
  2. Run AdwCleaner

    Open your Downloads folder and double-click the file named “adwcleaner.exe“. There’s no installation — the program starts right away.
    Download AdwCleaner on your computer

    If Windows asks whether you want to allow AdwCleaner to run, click “Yes“. When the license agreement appears, click I agree to continue.

    Windows ask if you want to run AdwCleaner

  3. Enable “Reset Chrome policies”

    This setting removes malicious browser policies — a trick malware uses to lock your browser settings so you can’t change them back. Click “Settings” on the left side of the window, then turn on “Reset Chrome policies“.

    Enable Reset Chrome policies to remove malicious browser policies

  4. Start the Scan

    Click “Dashboard” on the left side of the window, then click the “Scan” button.

    Click on Scan to start a AdwCleaner scan

  5. Wait for the Scan to Finish

    AdwCleaner will now check your computer for adware and other malware. This usually takes only a few minutes — it’s one of the fastest scanners around.

    AdwCleaner scanning for adware and other malware

  6. Quarantine the Detected Threats

    When the scan finishes, AdwCleaner will list everything it found. Click the “Quarantine” button to remove all the malicious items at once.

    Click on Quarantine to remove malware

  7. Click “Continue” to Finish the Cleanup

    Save any open work first — AdwCleaner needs to close your open programs before it can clean. When you’re ready, click the “Continue” button.
    Click Continue to remove malicious files

    AdwCleaner will now delete all detected malware from your computer. If it asks you to restart your PC, allow it — your computer will be clean when you log back in.

Your computer should now be free of the Trojan:Win32/Raccoon.RPQ!MTB and other malicious programs.

Keep your PC protectedStop the next infection before it starts
If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Finish the cleanup. Keep protection on.

Follow the removal steps above, then consider ongoing protection against malicious software and unwanted advertising.

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Written by

Stelian

Stelian leverages over a decade of cybersecurity expertise to lead malware analysis and removal, uncover scams, and educate people. His experience provides insightful analysis and valuable perspective.

61,013 articlesWriting since 2011
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