Windows Ultra-Antivirus is a computer virus which will display fake security alerts,reporting that malware has been detected on your computer.This alerts are professional looking pop-ups and when you click on them, you are advised to buy Windows Ultra-Antivirus in order to remove the detected threats.
In reality, none of the reported issues are real, and are only used to scare you into buying Windows Ultra-Antivirus and stealing your personal financial information.
Apart from the bogus alerts,as part of its self-defense mechanism,Windows Ultra-Antivirus has disabled the Windows system utilities, including the Windows Task Manager and Registry Editor,and will block you from running certain programs that could lead to its removal.
This fake antivirus can also cause, browser redirects when you are trying to visit security websites and will slow down your computer.
If your computer is infected with Windows Ultra-Antivirus,then you are seeing this images:
We strongly advise you to follow our Windows Ultra-Antivirus removal guide and ignore any alerts that this malicious software might generate.
Under no circumstance should you buy this rogue security software as this could lead to identity theft,and if you have, you should contact your credit card company and dispute the charge stating that the program is a scam and a computer virus.
Removal Instructions for Windows Ultra-Antivirus
STEP 1: Remove the Windows Ultra-Antivirus rootkit with Kaspersky TDSSKiller
Windows Ultra-Antivirus has installed a rootkit to protect itself from being removed.To remove the Windows Ultra-Antivirus rootkit, we need to run a system scan with Kaspersky TDSSKiller.
- Please download the latest official version of Kaspersky TDSSKiller.
KASPERSKY TDSSKILLER DOWNLOAD LINK (This link will automatically download Kaspersky TDSSKiller on your computer.) - Before you can run Kaspersky TDSSKiller, you first need to rename it so that
you can get it to run. To do this, right-click on the TDSSKiller.exe icon and select Rename.
Edit the name of the file from TDSSKiller.exe to iexplore.exe, and then double-click on it to launch.
IF you get a Can’t Load Driver prompt when trying to start this utility, just press the OK button. - Kaspersky TDSSKiller will now start and display the welcome screen as shown below.In order to start a system scan , press the ‘Start Scan’ button.
- Kaspersky TDSSKiller will now scan your computer for the Windows Ultra-Antivirus rootkit.
- When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.
Please be aware that if you get a Locked service,you’ll need to click on the Skip menu, and change it to Delete.
- To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.A reboot will be require to completely remove this rootkit from your system.
Before you click this button, please be aware that when TDSSKiller reboots your computer we need to go into Safe Mode with Networking instead of your normal Windows Login.Please read the next step and be prepared to boot into Safe Mode with Networking
STEP 2 : Start your computer in Safe Mode with Networking
- Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
- Press and hold the F8 key as your computer restarts.Please keep in mind that you need to press the F8 key before the Windows start-up logo appears.
Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen. - On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.
STEP 3: Run RKill to terminate known malware processes associated with Windows Ultra-Antivirus.
RKill is a program that will attempt to terminate all malicious processes associated with Windows Ultra-Antivirus,so that we will be able to perform the next step without being interrupted by this malicious software.
Because this utility will only stop Windows Ultra-Antivirus running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again.
- While your computer is in Safe Mode with Networking ,please download the latest official version of RKill.Please note that we will use a renamed version of RKILL so that Windows Ultra-Antivirus won’t block this utility from running.
RKILL DOWNLOAD LINK (This link will automatically download RKILL renamed as iExplore.exe) - Double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Windows Ultra-Antivirus.
- RKill will now start working in the background, please be patient while the program looks for various malware programs and tries to terminate them.
IF you are having problems starting or running RKill, you can download any other renamed versions of RKill from here. - When Rkill has completed its task, it will generate a log. You can then proceed with the rest of the guide.
WARNING: Do not reboot your computer after running RKill as the malware process will start again , preventing you from properly performing the next step.
STEP 4: Remove Windows Ultra-Antivirus malicious files with Malwarebytes Anti-Malware FREE
- Download the latest official version of Malwarebytes Anti-Malware FREE.
MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free) - Start the Malwarebytes’ Anti-Malware installation process by double clicking on mbam-setup file.
- When the installation begins, keep following the prompts in order to continue with the setup process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked. Then click on the Finish button. If Malwarebytes’ prompts you to reboot, please do not do so.
- Malwarebytes Anti-Malware will now start and you’ll be prompted to start a trial period , please select ‘Decline‘ as we just want to use the on-demand scanner.
- On the Scanner tab,select Perform full scan and then click on the Scanbutton to start scanning your computer.
- Malwarebytes’ Anti-Malware will now start scanning your computer for Windows Ultra-Antivirus malicious files as shown below.
- When the scan is finished a message box will appear, click OK to continue.
- You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
- Malwarebytes’ Anti-Malware will now start removing the malicious files.After completing this task it will display a message stating that it needs to reboot,please allow this request and then let your PC boot in Normal mode.
STEP 5: Double check your system for any left over infections with HitmanPro
- This step can be performed in Normal Mode ,so please download the latest official version of HitmanPro.
HITMANPRO DOWNLOAD LINK (This link will open a download page in a new window from where you can download HitmanPro) - Double click on the previously downloaded fileto start the HitmanPro installation.
IF you are experiencing problems while trying to start HitmanPro, you can use the Force Breach mode.To start HitmanPro in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video) - Click on Next to install HitmanPro on your system.
- The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on Next to start a system scan.
- HitmanPro will start scanning your system for malicious files as seen in the image below.
- Once the scan is complete,you’ll see a screen which will display all the malicious files that the program has found.Click on Next to remove this malicious files.
- Click Activate free license to start the free 30 days trial and remove the malicious files.
- HitmanPro will now start removing the infected objects.If this program will ask you to restart your computer,please allow this request.
Hello,
Lets work in NORMAL MODE to see if we can get around this :
Please run a scan with Malwarebytes Anti-Malware in Chameleon Mode in Norman mode:
2.Please perform a scan with HitmanPro as seen on the guide.
3.Run a scan with ESET Online Scanner:
ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
please stelian send me an email asap on dsmathematics@yahoo.com
i need to talk to u …my wife’s computer had been taken over by the platinum virus..she is working at her PHD at monash uni in aussie
we need ur help
tried to follow ur instructions but could not do step 2.
thanks heaps
dany
thank you so much!!!!!!!!! IT WORKED!!