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Datevance.com EXPOSED – Store Scam or Legit? What We Found

By Thomas Orsolya7 min read

Datevance.com sells everything from fan merchandise and collectibles to lighting at prices that make you stop scrolling: a fraction of what other shops charge.

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Everything looks great in the pictures. The item in your mailbox is often something else, and getting your money back tends to be much tougher than buying.

Datevance.com scam

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Overview

A dropshipping shop, not a product brand

Datevance.com doesn’t produce a thing. Its listings come from low-cost suppliers, just like thousands of similar shops, and orders go out directly from warehouses in China.

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The products skip the store entirely. It sets the prices, runs the ads and collects payment, while a supplier you’ll never hear from boxes up your order and mails it.

Datevance.com is just one face of a bigger operation: a scam network of near-identical stores that recycle templates, product photos and return policies and come back under new names.

The ads oversell very low quality items

The product in the photos isn’t the one you’ll receive. Those images usually come from other sellers or brands, and the very low-quality item that ships looks nothing like them.

Sending items back isn’t worth the price

The refund promise can sound comforting, but here’s what the fine print means for you:

  • Returns head abroad. You’ll usually have to ship items back to China and cover the postage yourself.
  • The postage beats the refund. International shipping on a $25 item can run higher than its price.
  • The refund gets smaller. Instead of a full refund, a return request usually brings an offer of 15% to 30% back on the condition you keep the item.
  • Email only, and slow. That’s usually the support setup, and you can wait days for each response.

Treat Datevance.com as high risk. Do not buy from it. You’ll likely hand over far more than the item is worth, and a practical return simply isn’t available.

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What We Found on Datevance.com

Here’s what stands out about Datevance.com:

  • The MalwareTips URL scanner gives Datevance.com a Safety Score of 28/100, rated High Risk (full report).
  • The About Us page of Datevance.com uses the same boilerplate text MalwareTips has found on other stores in this network.

What Happens When You Order from Datevance.com

Before you place an order, it helps to know that most of them follow one pattern. That knowledge can save you the money and weeks of email.

Step 1: The ad with a suspiciously low price

Usually, it begins on Facebook, Instagram or TikTok. You see a short video or a polished photo showing the product at a steep discount, often tagged “limited time.”

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Dozens of other shops often advertise with that same product video. Same suppliers, same borrowed marketing material.

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Step 2: The store is smaller than it appears

Categories, star ratings and a warm About Us page make Datevance.com look established. What’s often underneath is just a store template plus a list of suppliers.

The About Us page usually follows a template too. Whether it describes a small family business or a passionate founder, you’ll see the same lines on many unrelated shops.

Step 3: Weeks pass before your parcel turns up

Shipping from China can turn a promised 5 to 7 days into three or four weeks. Along the way, tracking can show the same update for days at a time.

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Watch for split deliveries. Some orders arrive as several small packages under separate tracking numbers, and one that never arrives can be hard to prove missing.

Step 4: The ad photos don’t match what you get

The package does arrive eventually, but what’s inside is smaller, thinner or simpler than the ad showed, the sort of thing that sells for pocket change elsewhere.

The complaints follow a familiar pattern. Materials feel cheap, details from the photos are missing, and sizes or measurements don’t match the listing.

Step 5: The return postage problem

Request a refund and support wants photos first, then tells you to mail the item to China. Shipping costs alone can cancel out whatever you’d get back.

Usually, support counters with a partial refund: keep the item, get 15% to 30% back. Sounds fair, until you realize most of the price is gone on something unwanted.

The policy isn’t written this way by chance. It counts on buyers giving up right here, and many of them do.

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Red Flags at Datevance.com

Watch for these signs that Datevance.com isn’t the deal it appears to be. Every one can be checked in a minute before you pay.

Prices too low for what’s pictured

Deals this steep on everything from fan merchandise and collectibles to lighting aren’t a stroke of luck. That kind of price buys a much cheaper version than the photos promise.

The crossed-out “original” price makes the deal look even sweeter. That higher number is rarely real. It’s there so an ordinary price passes for a discount.

The product photos exist elsewhere online

You can often find the same images on other stores, marketplaces or a brand’s website with a simple reverse image search.

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Brand photo? Your order still won’t come from that brand. Marketplace photo? You can often buy the identical item there for less.

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Company details you have no way to check

You’ll rarely find a registered business name, tax number or local address on these stores. That leaves you guessing who’s responsible when an order goes sideways.

No support beyond an inbox

There’s usually no phone number and no live chat, just an email address or a contact form. That means a time-sensitive problem can sit unresolved for weeks.

Slow replies also run down the time for a bank or PayPal dispute. While you’re waiting, keep a close watch on those deadlines.

Ticking clocks and made-up stock limits

Notice how the timer begins again after a reload, and how “only 2 left” appears on everything? That’s urgency on demand. Real inventory doesn’t work like that.

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Shut the tab and give it some time. A “sale” that keeps running when you come back was never limited.

Pre-ticked extras at checkout

Checkout can quietly include shipping protection, priority handling or a second item, already ticked. Take a moment to read each line of the total before you pay.

Those add-ons rarely make delivery faster or offer real cover. Instead, they increase the bill for an order that may already be worth far less than its price.

The name changes when you go to pay

Stop the moment the payment page shows a different name that has nothing to do with the store. Your card number would land with a company you’ve never heard of.

One of many lookalike shops in a scam network

If you’ve seen this About Us story before, that’s because dozens of shops use it, with the same policies and photos. Close one and a new name opens, same catalog.

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How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

  • Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
  • Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
  • How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
  • Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
  • What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
  • Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
  • Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
  • Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

Spotted something you liked on Datevance.com? You can get it more safely elsewhere:

  • Try a big marketplace first. Search for the same product there. It’s often far cheaper, and you get buyer protection plus reviews from real people.
  • Choose a seller with a local return address. Cheap postage turns a return policy into one you’ll really use.
  • Seek out customer photos. Pictures from people who bought it show the actual item, not the advertised version.
  • Ask where your order starts its trip. Marketplaces tell you where the seller is. Pick a local warehouse and you get faster delivery plus returns you can genuinely make.
  • Stick to protected payment. Choose a credit card or PayPal, so a dispute is available if needed.

It may cost a little more, but you’ll receive what you ordered from a seller that actually honors refunds.

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What to Do If You Already Ordered from Datevance.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

  1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
  2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
  3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
  4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
  5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
  6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
  7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
  8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
  9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.
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If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Datevance.com a scam?

A package may reach you from Datevance.com, a high-risk shop in a scam network, but what’s inside is very low-quality and returning it costs too much. Do not buy.

Where does Datevance.com ship from?

Most items go straight from suppliers in China to your door. Delivery can stretch to several weeks as a result, and tracking often updates slowly.

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Why does the product look so different from the photos?

The photos usually come from someone else, another seller or brand. The item in your box is a cheaper version designed around a low price.

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Can I return an item to Datevance.com?

Expect to pay for shipping to China, which is usually the only return route. When the item was cheap, postage can outrun the refund.

A quick message to your card issuer or PayPal comes first. Ask whether they’d cover you through a “not as described” dispute, and only then think about shipping.

My order never arrived or isn’t as described. What now?

Write to the store before anything else. A refusal or runaround means it’s time for a dispute with your card issuer or PayPal, backed by item photos and listing screenshots.

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Are the reviews on Datevance.com real?

Treat them carefully. On-site reviews can easily be stuffed with glowing praise, which is why buyer photos and comments on independent sites tell you more.

The Bottom Line

Datevance.com is High Risk, part of a scam network of lookalike shops. The items are very low quality and look nothing like the ads, and returns rarely make sense.

The decision is clear: do not buy from Datevance.com. Shopping for something you spotted there? A marketplace with buyer protection is the safer place to look.

Already paid? Hold on to your order email and product screenshots, and photograph what arrives. If the store won’t fix it, dispute it with your card or PayPal.

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Written by

Thomas Orsolya

Thomas Orsolya investigates casino, shopping and other online scams as an editor at MalwareTips. Before joining MalwareTips, Thomas worked in public institutions on combating misleading advertising and on consumer protection.

46,188 articlesWriting since 2023
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