Enthusiastil.com EXPOSED – Scam or Legit? What to Know

Enthusiastil.com sells pet supplies, kitchenware and fan merchandise at prices that make you stop scrolling: a fraction of what other shops charge.

In the photos, everything looks right. In the mail, it often doesn’t, and a refund can be much harder to get than the order was to place.

Overview

No brand here, just a dropshipping store

Behind the storefront, Enthusiastil.com makes nothing. Like thousands of comparable shops, it lists items from low-cost suppliers and arranges shipping straight from warehouses in China.

The store sets prices, runs ads and collects payments, but it never touches the products. A supplier you’ll never hear from packs and posts what you ordered.

The name on the website changes, but the setup doesn’t. Enthusiastil.com is part of a scam network of near-identical stores with shared templates, product photos and return policies.

Low-quality goods that bear no resemblance to the ads

Nothing about the items matches the ads. They’re very low quality, and the pictures are usually borrowed from other sellers or brands, so they show a product you’ll never get.

Why returning an order doesn’t pay off

On paper, the refund policy looks comforting. Read the fine print, though, and it says something else:

• Returns head abroad. You’ll usually have to ship items back to China and cover the postage yourself.
• The postage beats the refund. International shipping on a $25 item can run higher than its price.
• Partial refunds replace full ones. Request a return and the usual reply is 15% to 30% back to keep the item, rather than a full refund.
• Don’t expect quick help. Support usually runs through email only, and a single reply can take days.

Put simply, Enthusiastil.com is a high-risk store. Do not buy there. The item will likely be worth far less than you paid, and returning it isn’t practical.

What We Found on Enthusiastil.com

A few details about Enthusiastil.com stand out:

• The MalwareTips URL scanner gives Enthusiastil.com a Safety Score of 15/100, rated Dangerous (full report).
• Enthusiastil.com runs on esashop.top, the white-label storefront builder behind hundreds of near-identical stores that MalwareTips has documented.

What Happens When You Order from Enthusiastil.com

The pattern behind most orders is predictable. Seeing it in advance can spare you both the cost and weeks of trading emails.

Step 1: It starts with an ad and a too-low price

The ad usually appears on Facebook, Instagram or TikTok. It’s a short video or polished photo with a steep discount on the product and, often, a “limited time” tag.

The marketing material is often borrowed: the same product video appears in ads for dozens of other shops, all buying from the same suppliers.

Step 2: A storefront that makes the shop look big

On the surface, Enthusiastil.com has everything an established shop would: product categories, star ratings, a friendly About Us page. Underneath, it’s often just a store template and a supplier list.

Likewise, the small family business or passionate founder in the About Us section is usually stock template copy. Many unrelated shops carry the exact same wording.

Step 3: Delivery takes much longer than promised

The promise is 5 to 7 days. Three or four weeks can be the reality, because the parcel travels from China and tracking can freeze on one update for days.

Split shipments add another headache. Some orders turn up as several small parcels with separate tracking numbers, and if one goes missing, proving it can be difficult.

Step 4: The ad photos don’t match what you get

The package does arrive eventually, but what’s inside is smaller, thinner or simpler than the ad showed, the sort of thing that sells for pocket change elsewhere.

With pet supplies, the complaints are familiar: products that fall apart quickly, sizes that don’t match the listing and materials that feel cheap.

Step 5: The return postage problem

Try for a refund and the first step is photos. The second is shipping the item back to China, a trip whose postage alone can wipe out what you’d recover.

Then comes the usual counteroffer. Keep the item, they say, and get 15% to 30% back. That still leaves you covering most of the price for something you never wanted.

This is where a lot of buyers give up. The policy is worded that way on purpose.

Red Flags at Enthusiastil.com

Each of the signs below takes a minute to check, and each one shows Enthusiastil.com isn’t the bargain it looks like. Do it before you pay.

Suspiciously low prices for what’s shown

Rock-bottom prices on pet supplies, kitchenware and fan merchandise aren’t a lucky find. At those prices you’re getting a much cheaper version than the one in the photos.

Crossed-out “original” prices push the illusion further. They were rarely real to begin with; they make a plain, ordinary price look like a discount.

Photos that turn up on other stores

Check the images with a reverse image search. The same photos often turn up on other shops, on marketplaces or on a brand’s official website.

Spot it on a brand’s site? Your order won’t come from that brand. Spot it on a marketplace? You can often get the same item there for less.

No clear, checkable company behind the shop

These stores rarely say who runs them, with a registered company name, tax number or local address usually missing. That makes a problem order hard to chase.

Customer support by email alone

With no phone number or live chat, support usually runs through an email address or a contact form. A problem that needs a quick fix can drag on for weeks.

The delay matters for another reason. Your bank and PayPal set a window for disputes, and a slow inbox shrinks it. Keep the deadline in view.

Pressure tactics: timers and low-stock warnings

Watch what happens when you hit refresh: the timer starts over. Then notice “only 2 left” on everything. It’s pressure, plain and simple, and genuine stock never behaves like that.

Close the tab for now. A truly limited offer would be gone when you return, so a “sale” that’s still running never was one.

Extra charges at checkout

Some boxes can come pre-ticked: shipping protection, priority handling, or a second item. Don’t pay until you’ve read each line of the total.

The extras rarely buy you quicker delivery or meaningful cover. They simply raise the price of an order that may already be worth far less than its cost.

Checkout hands you off to a different name

Stop the moment the payment page shows a different name that has nothing to do with the store. Your card number would land with a company you’ve never heard of.

Part of a scam network of near-identical stores

If you’ve seen this About Us story before, that’s because dozens of shops use it, with the same policies and photos. Close one and a new name opens, same catalog.

How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

• Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
• Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
• How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
• Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
• What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
• Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
• Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
• Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

Still want an item you spotted on Enthusiastil.com? Here are safer routes to it:

• Run a search on a major marketplace. It often lists the same thing much cheaper, and buyer protection and real reviews come with it.
• Favor a seller who lists a local return address. Cheap return postage means the return option is one you’ll really use.
• Find photos taken by buyers. Those show what really arrives in the box, whatever the ad claims.
• See where it ships from. Marketplaces list the seller’s location, so take a look. Stock from a local warehouse arrives faster, and sending it back is actually doable.
• Pay with protection. Use a credit card or PayPal, which lets you file a dispute if you need to.

A slightly higher price may be the trade-off. In return, you get the item you ordered and a seller that honors refunds.

What to Do If You Already Ordered from Enthusiastil.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.

If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Enthusiastil.com a scam?

Yes, and a delivery doesn’t change that. Enthusiastil.com is a high-risk store in a scam network, selling very low-quality items with returns that cost too much. Do not buy.

Where does Enthusiastil.com ship from?

Expect most items to ship from suppliers in China, with nothing in between. That setup can mean several weeks of waiting and tracking that is often slow to update.

Why does the product look so different from the photos?

Usually the photos are taken from other brands or sellers, while the item itself is a cheaper version produced to hit a low price.

Can I return an item to Enthusiastil.com?

You can usually return it only by paying to ship it to China. That can backfire on a cheap item, where postage can run higher than the refund.

Before shipping anything, start with your card issuer or PayPal. Ask them whether a “not as described” dispute would cover your purchase instead.

My order never arrived or isn’t as described. What now?

Start with a written request to the store. If it refuses or stalls, dispute the charge with your card issuer or PayPal, using item photos and listing screenshots.

Are the reviews on Enthusiastil.com real?

It’s wise to be cautious here. Reviews on the store’s site are easy to fill with glowing ratings, so check what buyers say and show on independent sites.

The Bottom Line

Enthusiastil.com is High Risk, part of a scam network of lookalike shops. The items are very low quality and look nothing like the ads, and returns rarely make sense.

Skip Enthusiastil.com entirely. Do not buy there, and if one of its items appeals to you, hunt for it on a marketplace that protects buyers.

Already placed an order? Build a paper trail: order email, product screenshots and photos of the delivery. If the store won’t fix it, open a card or PayPal dispute.