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Fjorna.com EXPOSED – Store Scam or Legit? What We Found

By Thomas Orsolya7 min read

Fjorna.com sells clothing at prices that make you stop scrolling: a fraction of what other shops charge.

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The product shots look fantastic. What you actually receive often doesn’t, and getting your money back can take far more than placing the order did.

Fjorna.com scam

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Overview

Not a brand at all: a dropshipping store

Nothing on Fjorna.com is made by Fjorna.com. Like thousands of similar shops, it lists products from low-cost suppliers, who ship them straight from warehouses in China.

Products don’t go through the store at all. It controls the prices, the ads and the payments, while a supplier you’ll never hear from packs and sends your order.

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Fjorna.com has plenty of twins. Together they make up a scam network of near-identical stores with shared templates, product photos and return policies, and they reopen under new names.

Very low quality items, very different from the ads

The ads and the package tell different stories. The pictures usually come from other brands or sellers, and the very low-quality item itself looks nothing like them.

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Returns that leave you worse off

The refund policy can sound reassuring at first glance. The details tell a different story:

  • Your return ships internationally. The postage is on you, and the destination is usually China.
  • Shipping eats the refund. International postage on a $25 item can be higher than the item’s own price.
  • Partial refunds replace full ones. Request a return and the usual reply is 15% to 30% back to keep the item, rather than a full refund.
  • Support moves slowly. Email is usually the only way to reach anyone, and every reply can take days.

Treat Fjorna.com as high risk. Do not buy from it. You’ll likely hand over far more than the item is worth, and a practical return simply isn’t available.

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What Happens When You Order from Fjorna.com

There’s a pattern most orders follow, and spotting it early can save you the money, plus the weeks of back-and-forth emails.

Step 1: You see an ad with an unbelievably low price

The first contact is usually an ad on Facebook, Instagram or TikTok. A polished photo or short video presents the product deeply discounted, often with a “limited time” label.

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It’s common to see the identical video in ads from dozens of other shops. They all source from the same suppliers and recycle the same marketing material.

Step 2: The shop looks larger than it is

Fjorna.com dresses itself like an established shop, complete with categories, star ratings and a friendly About Us page. Often the whole operation is a store template and a supplier list.

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The About Us page usually follows a template too. Whether it describes a small family business or a passionate founder, you’ll see the same lines on many unrelated shops.

Step 3: You wait, and keep waiting, for delivery

What’s sold as 5 to 7 days can end up as three or four weeks. The package is coming from China, and its tracking can sit unchanged for days.

Some orders are also split into several small packages, each tracked separately. If one of them never arrives, proving what’s missing can be hard.

Step 4: The photos and the product don’t match

The ad showed one thing. The package that finally arrives holds something smaller, thinner or simpler, the kind of item that sells for pocket change elsewhere.

Complaints about clothing bought from sites of this kind follow a pattern: thin material, seams that come apart after the first wash and a fit nothing like the photos.

Step 5: The postage problem with returns

Once you ask for your money back, the store asks for photos and then tells you to return the item to China. Postage alone can eat the entire refund.

Most replies land on the same offer: keep the item, take back 15% to 30%. It looks fair, but you’ve still paid most of the price for an unwanted product.

This is where a lot of buyers give up. The policy is worded that way on purpose.

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Red Flags at Fjorna.com

Want to know if Fjorna.com is really a bargain? Spend a minute on each of these signs before you pay, and the answer gets clear fast.

Price and product that don’t line up

A price that low on clothing isn’t luck. What arrives is usually a much cheaper version than the one pictured.

Then there’s the crossed-out “original” price. It rarely reflects a real price; it exists so an ordinary price looks like a markdown.

Product images that appear elsewhere online

A quick reverse image search often reveals these photos on other stores and marketplaces, or on a brand’s own website.

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A brand’s photo doesn’t get you a brand’s product: your order won’t come from that company. A marketplace photo often means the same item sells there for less.

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Nothing you can verify about the company

There’s rarely a registered business name, tax number or local address on these stores. If your order goes sideways, figuring out who you actually paid is hard.

Help comes by email, and nothing else

An email address or a contact form is usually all you get. Without a phone line or live chat, a problem that needs quick help can drag on for weeks.

Slow replies also run down the time for a bank or PayPal dispute. While you’re waiting, keep a close watch on those deadlines.

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Fake countdowns and made-up scarcity

If the countdown resets on reload and every item says “only 2 left,” you’re looking at a pressure tactic. Real stock doesn’t run like that.

Give yourself a break from the page. Close it, come back later, and see. If the “sale” hasn’t ended, it was never limited.

Checkout extras you didn’t ask for

A second item, shipping protection or priority handling can be ticked for you before you even notice. Read every line of the total before you hit pay.

Those add-ons rarely deliver faster shipping or real cover. They inflate the bill for an order that may already be worth far less than what it costs.

The name changes when you go to pay

A sudden switch to a payment page carrying someone else’s unrelated name is your signal to stop. Whoever that unfamiliar company is, it would get your card details.

A scam network full of lookalike shops

Behind the different names sits one recycled setup: the same About Us story, policies and product photos on dozens of shops, and the same catalog reopening each time one closes.

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How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

  • Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
  • Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
  • How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
  • Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
  • What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
  • Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
  • Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
  • Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

For anything on Fjorna.com that tempted you, these are safer ways to buy it:

  • Find the same product on a large marketplace. Buyer protection and honest reviews come standard there, and the price is often much lower.
  • Stick with sellers that have a local return address. You’ll actually use a return when posting it doesn’t cost much.
  • Seek out customer photos. Pictures from people who bought it show the actual item, not the advertised version.
  • Check the seller’s location before ordering. Marketplaces make it visible. Shipping from a local warehouse brings faster delivery and returns you can manage.
  • Pay with protection built in. If needed, a credit card or PayPal lets you file a dispute.

Yes, the price may be a little higher. You’ll also get exactly what you ordered, from a seller that honors refunds.

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What to Do If You Already Ordered from Fjorna.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

  1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
  2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
  3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
  4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
  5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
  6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
  7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
  8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
  9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.
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If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Fjorna.com a scam?

Fjorna.com is part of a scam network and is a high-risk store. Orders may ship, but expect very low-quality items and returns that cost too much. Do not buy.

Where does Fjorna.com ship from?

Chinese suppliers ship most items themselves, straight to the buyer. That long route is why you can wait several weeks, and why tracking often lags behind.

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Why does the product look so different from the photos?

Most of the time, the pictures come from other sellers or brands. The item that reaches you is a cheaper version made to match a low price.

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Can I return an item to Fjorna.com?

Expect to pay for shipping to China, which is usually the only return route. When the item was cheap, postage can outrun the refund.

A “not as described” dispute is worth asking about first. Check with your card issuer or PayPal whether it would cover you before you ship anything.

My order never arrived or isn’t as described. What now?

Begin by putting the problem to the store in writing. Refused or stalled? File with your card issuer or PayPal, and back the dispute with item photos and listing screenshots.

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Are the reviews on Fjorna.com real?

Handle them with caution. Any shop can load its own pages with glowing ratings without much trouble. Buyer photos and comments on independent sites are worth far more.

The Bottom Line

Fjorna.com is a high-risk store in a scam network of lookalike shops. Behind the ads sit very low-quality items that look nothing like them, and returns rarely make sense.

Do not buy anything from Fjorna.com. Like what you saw in the ad? Look for that item on a marketplace that protects buyers.

Ordered already? The order email, product screenshots and photos of what arrives are all worth keeping. When the store won’t fix things, open a card or PayPal dispute.

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Check the offer. Protect the next click.

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Written by

Thomas Orsolya

Thomas Orsolya investigates casino, shopping and other online scams as an editor at MalwareTips. Before joining MalwareTips, Thomas worked in public institutions on combating misleading advertising and on consumer protection.

46,032 articlesWriting since 2023
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