Relivex.nl EXPOSED – Real Store or Scam? Investigation

Relivex.nl catches your eye fast. Stylish clothes, home gadgets and gifts are listed for a fraction of what they usually cost, and you stop scrolling.

Everything looks great in the pictures. The item in your mailbox is often something else, and getting your money back tends to be much tougher than buying.

Overview

A dropshipping middleman, not a brand

The products on Relivex.nl come from somewhere else. The store lists items from low-cost suppliers, as thousands of similar shops do, and they ship straight from warehouses in China.

The store never sees the goods. Pricing, advertising and payment collection are its whole role, while a supplier you’ll never hear from packs and posts your order.

Relivex.nl is just one face of a bigger operation: a scam network of near-identical stores that recycle templates, product photos and return policies and come back under new names.

Nothing like the ads and very poorly made

Nothing about the items matches the ads. They’re very low quality, and the pictures are usually borrowed from other sellers or brands, so they show a product you’ll never get.

The return math doesn’t work in your favor

That refund policy can sound reassuring. Look closer, though, and the details paint a different picture:

• Sending it back means sending it abroad. Returns usually go to China, with the postage paid by you, not the store.
• Return shipping can exceed the price. For a $25 item, the international postage alone can top what you paid.
• Expect a counteroffer. Ask for a return and you’ll usually hear back with 15% to 30% to keep the item instead of your money back in full.
• Don’t expect quick help. Contact is usually limited to email, where a single reply can take days to arrive.

Relivex.nl is high risk, so do not buy from it. Odds are you’ll pay far more than the item is worth, and there’s no practical way to return it.

What We Found on Relivex.nl

Here’s what we noticed when we looked at Relivex.nl:

• Relivex.nl was registered on March 30, 2024, about 2 years ago.
• On VirusTotal, 2 of 93 security vendors flag Relivex.nl as malicious or suspicious.

What Happens When You Order from Relivex.nl

Most orders follow a single, repeatable pattern. Catch it before you pay, and you can skip the loss and the weeks of email ping-pong.

Step 1: A too-low price catches your eye in an ad

Usually you’re scrolling Facebook, Instagram or TikTok when it appears. A short video or polished photo shows the product heavily discounted, frequently with a “limited time” tag.

Here’s the catch: you’ll often see that same video in ads for dozens of other shops, because they all buy from the same suppliers and borrow the same marketing.

Step 2: The store looks larger than it really is

Browse Relivex.nl and it feels established, with categories, star ratings and a friendly About Us page. Often, there’s little more than a template and a supplier list underneath.

The About Us page usually follows a template too. Whether it describes a small family business or a passionate founder, you’ll see the same lines on many unrelated shops.

Step 3: A slow, drawn-out delivery

Your order ships from China, so the promised 5 to 7 days can stretch into three or four weeks. Tracking can also stall on a single update for days.

Some buyers get their order in several small packages, each with a different tracking number. When one never arrives, it can be hard to prove what’s missing.

Step 4: The item looks different from the listing photos

Eventually the package comes. Inside is an item smaller, thinner or simpler than the one advertised, the type that goes for pocket change in other stores.

Clothing draws the most complaints. The fabric feels cheap, the stitching comes loose and the sizing follows a chart unrelated to the one on the website.

Step 5: A refund the postage eats up

Request a refund and you’ll be asked to photograph the item, then ship it to China. The cost of postage alone can cancel the refund.

Instead, the store usually suggests keeping the item for 15% to 30% back. It feels like a compromise, but you still cover most of the cost of something unwanted.

A lot of shoppers quit here, and the policy is set up precisely to get that result.

Red Flags at Relivex.nl

A minute per sign is all it takes. Check these before you hand over payment, and you’ll see Relivex.nl is not the bargain it looks like.

Prices far below what the product should cost

Here’s the catch with a $29 leather bag or $19 smartwatch: that money covers a much cheaper version than the one pictured. It’s not a lucky find.

The deal looks even sweeter next to a crossed-out “original” price. That figure is rarely real; it simply makes an ordinary price look discounted.

Pictures you’ve seen somewhere else

You can often find the same images on other stores, marketplaces or a brand’s website with a simple reverse image search.

A photo from a brand’s website won’t bring you that brand’s product. A photo from a marketplace often means the same item sells there for less.

No business details to look up

Shops in this network rarely display a registered company name, a tax number or a local address, so tracking down the seller after a bad order is hard.

Help is limited to email

Need a quick answer? Support is usually limited to an email address or a contact form. With no phone number or live chat, problems can drag on for weeks.

Slow replies cost you something else too: your bank and PayPal only give you so long to open a dispute. Track that deadline while you wait.

Countdown timers and false scarcity

Watch what happens on a reload: the countdown jumps back to the start. Add “only 2 left” stamped on every item, and the goal is clear. They want you rushing.

Step away and revisit the page later. When the “sale” is still running, you know it was never limited.

Checkout add-ons you didn’t choose

A second item, shipping protection or priority handling can be ticked for you before you even notice. Read every line of the total before you hit pay.

Those extras rarely buy speed or real cover. They just make you pay more for an order that may already be worth far less than its price.

Payment handled by a name you don’t recognize

If checkout lands you on a payment page with an unrelated name, stop before typing anything. Your card number would be going to a company you’ve never heard of.

A scam network full of lookalike shops

Its About Us story, policies and product photos are copied across dozens of other shops. Stores close and reopen under fresh names, but the catalog stays the same.

How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

• Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
• Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
• How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
• Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
• What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
• Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
• Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
• Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

For anything on Relivex.nl that tempted you, these are safer ways to buy it:

• Compare prices on a major marketplace. The identical product often shows up there much cheaper, and you’ll have real reviews and buyer protection on your side.
• Pick sellers with a local return address. If sending something back is cheap, you’ll actually do it.
• Hunt for customer photos in the reviews. Real buyers show you the item that arrives, not the one the ad promises.
• See where it ships from. Marketplaces list the seller’s location, so take a look. Stock from a local warehouse arrives faster, and sending it back is actually doable.
• Keep a dispute option open. Pay with a credit card or PayPal so you can challenge the charge if needed.

Your total may come out a little higher, but the package will hold what you ordered, and the seller will honor a refund if you need one.

What to Do If You Already Ordered from Relivex.nl

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.

If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Relivex.nl a scam?

Do not buy from Relivex.nl. It’s a high-risk store in a scam network, and while orders may ship, the items are very low quality and returns cost too much.

Where does Relivex.nl ship from?

Direct from Chinese suppliers, for most items. So a delivery can take several weeks, and the tracking often updates slowly along the way.

Why does the product look so different from the photos?

It’s usually because the images come from other brands or sellers. The product you get is a cheaper version, made so it can sell at a low price.

Can I return an item to Relivex.nl?

A return usually means shipping to China at your expense. For an inexpensive purchase, you can lose money on the deal, because postage can cost more than the refund.

A quick message to your card issuer or PayPal comes first. Ask whether they’d cover you through a “not as described” dispute, and only then think about shipping.

My order never arrived or isn’t as described. What now?

Begin by putting the problem to the store in writing. Refused or stalled? File with your card issuer or PayPal, and back the dispute with item photos and listing screenshots.

Are the reviews on Relivex.nl real?

Be careful with them. Any store can load its own pages with glowing ratings, so look for buyer photos and comments on independent sites instead.

The Bottom Line

Relivex.nl is a high-risk store, one of many lookalike shops in the same scam network. Its very low-quality items look nothing like the ads, and returning them rarely makes sense.

Do not buy from Relivex.nl. Found something you like there? Shop for it on a marketplace that offers buyer protection.

Already ordered? Keep your order email, product screenshots and photos of what arrives. That’s the evidence a card or PayPal dispute needs if the store won’t fix it.