How to remove “Ads by MyShopMate” adware (Apple Mac OS Guide)

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Written by: Stelian Pilici

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MyShopMate is an adware program, that displays pop-up ads and advertisements on web pages that you visit. These advertisements will be shown as boxes containing various coupons that are available, as underlined keywords, pop-up ads or advertising banners.

Ads by MyShopMate virus

What is MyShopMate?

MyShopMate is advertised as an application that displays coupons for sites you are visiting and competitive prices when you are viewing product pages at sites like Amazon. Though this may sound like a useful service, the MyShopMate app can be intrusive and will display advertisements whether you want them to or not.
When installed, the MyShopMate browser extension will display advertising banners, pop-up advertisements and in-text ads, stating that they are brought to you by “MyShopMate”. The MyShopMate Ads will have different text under the pop-up: “Powered by MyShopMate”, “Brought to you by MyShopMate”, “You’ve received a premium offer from MyShopMate” or “Ads by MyShopMate”.

These ads are aimed to promote the installation of additional questionable content including web browser toolbars, optimization utilities and other products, all so the publisher can generate pay-per-click revenue.

When infected with MyShopMate the common symptoms include:

  • Advertising banners are injected with the web pages that you are visiting.
  • Random web page text is turned into hyperlinks.
  • Browser popups appear which recommend fake updates or other software.
  • Other unwanted adware programs might get installed without the user’s knowledge.

How did got MyShopMate on my computer?

MyShopMate is a malicious app that is commonly bundled with other free programs that you download off of the Internet.
Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed MyShopMate without your knowledge.

You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place.
It goes without saying that you should not install software that you don’t trust

How to remove Ads by MyShopMate adware from Apple Mac OS

This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

STEP 1: Uninstall MyShopMate from your Mac OS

In this first step, we will try to identify and remove any malicious program that might be installed on your device. The bellow video will explain how to remove “MyShopMate” app from your machine.

The malicious app may have a different name on your device. If you cannot find any unwanted apps on your device, then you can proceed with the next step.

STEP 2: Remove MyShopMate extension from your browser

Safari

  1. From the Safari menu, select “Preferences“.
    Safari Mac OS X Preferences
    In the Safari Preferences window, click the “Extensions” tab. Find the “MyShopMate” plugin, then click on the “Uninstall” button.

    This infection can add more than one extension, it is recommended that you remove all unknown extensions from Safari.
    Known malicious extensions: MacSaver, MacVX (and variants like MacVaX), MacCaptain, MacPriceCut, SaveOnMac, Mac Global Deals or MacDeals, MacSter, MacXcoupon, Shop Brain (or variants like SShoP Braaiin), PalMall, MacShop, MacSmart, News Ticker Remover, Shopper Helper Pro, Photo Zoom, Best YouTube Downloader, ArcadeYum, Extended protection, Video download helper, FlashFree or GoldenBoy.

    Delete

  2. Next, select “Preferences“, go to the “General” tab and change the “Default Search Engine” to Google. Then, in the “General” tab, find the “Home Page” and change it to “google.com”.Remove

Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]

Mozilla Firefox

  1. In the Firefox’s address bar type: about:support, then click on Enter.
  2. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  3. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  4. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

(Optional) STEP 3: Perform a system scan with Malwarebytes Anti-Malware for Mac

If you are still experiencing issues with the MyShopMate Ads on your Mac OS, we will need to perform a system scan with Malwarebytes Anti-Malware for Mac for malware.
This step should be performed only if your issues have not been solved by the previous steps.
  1. You can download Malwarebytes Anti-Malware for Mac from the below link:
    MALWAREBYTES ANTI-MALWARE FOR MAC DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware for Mac”)
  2. One you have downloaded Malwarebytes Anti-Malware for Mac, click on the “Scan” button to start a system check-up.
    Scan with Malwarebytes for Mac
  3. When the scan has completed, click on the “Remove Selected Items” to remove all the malware that Malwarebytes has detected.
    Malwarebytes For Mac Removal
You machine should be clean and MyShopMate completely removed. If you are still experiencing problems while trying to remove MyShopMate adware from your machine, please ask for help in our Malware Removal Assistance forum.
How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

    updates-guide

    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

    warning sign

    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

    backup sign

    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

    lock sign

    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

    cursor sign

    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.

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