• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
MalwareTips

MalwareTips Blogs

  • Blogs
    • Adware
    • Browser Hijackers
    • Unwanted Programs
    • Ransomware
    • Rogue Software
    • Guides
    • Trojans
  • Forums
  • News
    • Security News
    • Technology News
    • Hardware News
  • Giveaways
    • Giveaways, Promotions and Contests
    • Discounts & Deals
    • MalwareTips Giveaways
  • Reviews
    • Video Reviews
    • Users Reviews
  • Support
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support

How to remove Mac Heal Pro (Virus Removal Guide)

Published on January 12, 2020 by Stelian Pilici | Filed Under: Unwanted Programs

Mac Heal Pro is a potentially unwanted program that uses intentional false positives to convince you to purchase the premium version of this program.

Image: Mac Heal Pro
Image: Mac Heal Pro

What is Mac Heal Pro

Mac Heal Pro is a potentially unwanted program that describes itself as a system optimization program that can help your computer run better. When scanning your computer, Mac Heal Pro will search for cached files, invalid startup entries, and temporary files. However, if you try to fix these issues, Mac Heal Pro will state that you need to buy the full version before being able to do so.

How did Mac Heal Pro get on my computer?

Mac Heal Pro is installed by the users, whether that is knowingly or not. Often, this type of program is offered through advertisements or bundled with other software, leaving the user puzzled where this software came from.
Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed Mac Heal Pro without your knowledge.

You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

To remove the Mac Heal Pro adware and check your computer for other malicious programs, please use the free malware removal guide below.

How to remove Mac Heal Pro (Virus Removal Guide)

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

To remove the Mac Heal Pro, follow these steps:

  • STEP 1: Remove Mac Heal Pro from Mac
  • STEP 2: Use Malwarebytes for Mac to remove Mac Heal Pro

STEP 1: Remove Mac Heal Pro from Mac

In this first step, we will try to identify and remove any malicious app that might be installed on your device.

Before you continue, this program may add a widget on the menu bar, if you see the Mac Heal Pro icon in the right end of the menu bar, click on it and then select “Close” or “Quit”.

This program may also create a new group policy for your device, so before we proceed with the other steps we need to remove these unwanted changes.

  1. Go to System Preferences.
  2. Click Profiles.
  3. The list will include an item “AdminPrefs“. Select this and click the remove “–” button in the lower-left corner.

If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal.

  1. Open “Finder”

    Click the Finder application on your dock.
    Open Finder

  2. Click on “Applications”

    In the Finder left pane, click on “Applications“.
    Click on Applications

  3. Find and remove the Mac Heal Pro app.

    The “Applications” screen will be displayed with a list of all the app installed on your device. Scroll through the list until you find the Mac Heal Pro app, right-click it, and then click “Move to Trash”.

    The malicious app may have a different name on your device. If you cannot find any malicious apps, you can proceed with the next step.

    Find The Malicious App and Remove It

  4. Click “Empty Trash”

    On the dock, right-click on the trash icon and select “Empty Trash”. Doing so deletes the Trash’s contents, including the program that you just sent to the Trash.
    Empty Trash

If you cannot find Mac Heal Pro program in the “Application” meanu, click the desktop to make sure you’re in the Finder, choose Go > Go to Folder, then go to the below folders and delete the Mac Heal Pro files or folders.

/Library/LaunchAgents
/Library/Application Support
~/Library/LaunchAgents
/Library/LaunchDaemons
/Users/Shared/


STEP 2: Use Malwarebytes for Mac to remove Mac Heal Pro

Malwarebytes Free is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes Free.

    You can download Malwarebytes for Mac by clicking the link below.

    Malwarebytes LogoMALWAREBYTES FOR MAC DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Mac)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on setup file to install Malwarebytes

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts in order to continue with the installation process.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac for Mac

    Click Install to install Malwarebytes on Mac

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Personal Computer” or “Work Computer”.

    The Malwarebytes Welcome screen will first ask you on what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Select Personal Computer or Work Computer mac

  5. Select “Use Malwarebytes Free”.

    You’ll be then prompted to select between the Malwarebytes Free and the Premium version. The Malwarebytes Premium edition includes preventative tools like real-time scanning and ransomware protection, however, we will use the Free version to clean up the computer.
    Click on “Use Malwarebytes Free“.
    Click on Use Malwarebytes Free Mac

  6. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button to start a system scan Mac

  7. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for adware and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Wait for Malwarebytes for Mac to scan your computer

  8. Click on “Quarantine”.

    When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malicious programs that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine Mac

  9. Restart computer.

    Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes For Mac requesting to restart computer



Your computer should now be free of the Mac Heal Pro. If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove the Mac Heal Pro from your Mac computer, please ask for help in our Malware Removal Assistance for Mac forum.

Published on January 12, 2020 by Stelian Pilici | Filed Under: Unwanted Programs

BUILD-UP YOUR DEVICE DEFENSES

We really like the free versions of Malwarebytes and HitmanPro, however, we love the Malwarebytes Premium and HitmanPro.Alert extra features.

Malwarebytes LogoWhether you use a PC, a Mac, or a mobile device, Malwarebytes Premium is Malwarebytes' strongest protection ever. It fights threats that traditional antivirus software can't stop. Malwarebytes Premium actively blocks threats like worms, rogues, dialers, trojans, rootkits, spyware, exploits, bots, and other malware. Use your computer and mobile devices with confidence and peace of mind.

Buy Malwarebytes Premium (with our discount!)

HitmanPro Logo If you're using a Windows computer, HitmanPro.Alert will prevent good programs from being exploited, stops ransomware from running, and can detect a host of different intruders by analyzing their behavior.

Buy HitmanPro.Alert

Primary Sidebar

ABOUT THE AUTHOR

Stelian Pilici is the creator and owner of MalwareTips.com. He created this community in 2010 to help people solve their computer problems.
Stelian's area of expertise includes malware removal and computer forensics. He's active in the various online anti-malware communities where he does research for new malware threats as they are released.

Helping people since 2010

We launched the MalwareTips community in 2010 with the sole purpose of helping people with malware-related issues.
Today, our community has more than 56.000 members and we pride ourselves on offering detailed, clear, and easy to understand guides that anyone can use to remove malware for free.

Join our community

Our community has more than 56.000 registered members, and we'd love to have you as a member. Join us and take part in our unbiased discussions among people of all different backgrounds about security and technology .

Join us

Follow us

More than 18.000 people like us on Facebook and 4.500 are following us on Twitter.
Join them and follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.
  • facebook icon18.5K
  • twitter icon4.7K

Recent Posts

  • Remove Infopicked.com redirect (Virus Removal Guide)
  • Remove Tlyhearthe.top pop-up ads (Virus Removal Guide)
  • Remove Indedeffec.top pop-up ads (Virus Removal Guide)
  • Remove ZaToN ransomware (Virus Removal Guide)
  • Remove LyDark ransomware (Virus Removal Guide)
  • Remove Freshnewmessage.com pop-up ads (Virus Removal Guide)
  • Remove PDFConverterSearcher Search redirect (Virus Removal Guide)

Reset browser to default settings

  • Reset Chrome for Android to default settings (Step-by-Step Guide)
  • Reset Microsoft Edge to default settings (Step-by-Step Guide)
  • Reset Google Chrome to default settings (Step-by-Step Guide)
  • Reset Mozilla Firefox to default settings (Step-by-Step Guide)
  • Reset Internet Explorer to default settings (Step-by-Step Guide)

What is “malware”?

Malware – short for malicious software – is an umbrella term that refers to any software program deliberately created to perform an unauthorized and often harmful action.
Viruses, backdoors, keyloggers, spyware ,adware, rootkits, and trojans are just a few examples of what is considered malware.
A few years ago,it was once sufficient to call something a ‘virus’ or ‘trojan horse’, however today’s infection methods and vectors evolved and the terms ‘virus and trojan’ no longer provided a satisfactory definition for all the types of rogue programs that exist.

Helpful Guides

  • How to remove “Update Flash Player” pop-ups (Virus Removal Guide)
  • How to remove malware from Android phone (Virus Removal Guide)
  • How to remove malware from Mac (Virus Removal Guide)
  • How to remove malware from Windows (Virus Removal Guide)
  • How To Remove Potentially Unwanted Programs (Virus Removal Guide)
  • Remove “Your Files Are Encrypted” ransomware (Virus Removal Guide)
  • Remove adware and pop-up ads from Windows (Virus Removal Guide)
  • Remove adware, pop-up ads and redirects from Android phone (Guide)
  • Remove Adware, Pop-up Ads and Viruses From Your Browser
  • Remove browser hijackers and redirects from Windows (Removal Guide)
  • Remove Browser Redirect Virus from Chrome, Firefox & Edge (Guide)
  • Remove Microsoft Tech Support pop-up scam (Virus Removal Guide)

We’re here to help!

If you neeed help completing a malware removal guide or remove malware from your device, you can ask for free support in our Malware Removal Help forum.
We offer free malware removal support for Windows, macOS, and Android devices. In these support forums, a trained staff member will help you clean-up your device by using advanced tools.
Never used a forum? Learn how.

Go to Support

Footer

  • Terms and rules
  • Privacy Policy
  • Cookies Policy
  • Contact us

Be part of our community!

Our community has more than 56.000 registered members, and we’d love to have you as a member.

Join us and take part in our unbiased discussions among people of all different backgrounds about security and technology .

Register Now (it’s free)

Copyright © 2020 · All Rights Reserved · MalwareTips SRL