Remove Windows Privacy Counsel (Uninstall Guide)

Windows Privacy Counsel is a rogue security software which will display fake security alerts,reporting that malware has been detected on your computer.This alerts are professional looking pop-ups and when you click on them, you’re advised to buy Windows Privacy Counsel in order to remove the detected threats.
In reality, none of the reported issues are real, and are only used to scare you into buying Windows Privacy Counsel and stealing your personal financial information.
In addition,this malicious program is also causing browser redirects,system slowdowns and has hijacked your PC functions to block certain programs from running (eg: Task Manager,Registry Editor,Run command etc.).

If your computer is infected with Windows Privacy Counsel,then you are seeing this screens:

[Image: Windows Maintenance Suite Loading]

[Image: Windows Maintenance Suite Fake Scan]

[Image: Windows Maintenance Suite virus]

We strongly advise you to follow our Windows Privacy Counsel removal guide and ignore any alerts that this malicious software might generate.
Under no circumstance should you buy this rogue security software as this could lead to identity theft,and if you have, you should contact your credit card company and dispute the charge stating that the program is a scam and a computer virus.
Registration codes for Windows Privacy Counsel
As an optional step,you can use the following license key to register Windows Privacy Counsel and stop the fake alerts.
0W000-000B0-00T00-E0020
Please keep in mind that entering the above registration code will NOT remove Windows Privacy Counsel from your computer , instead it will just stop the fake alerts so that you’ll be able to complete our removal guide more easily.

Windows Privacy Counsel Removal Instructions

STEP 1 : Start your computer in Safe Mode with Networking

  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
  2. Press and hold the F8 key as your computer restarts.Please keep in mind that you need to press the F8 key before the Windows start-up logo appears.
    Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen.
  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.
    [Image: Safemode.jpg]

STEP 2: Remove Windows Privacy Counsel malicious proxy server

Windows Privacy Counsel may add a proxy server which prevents the user from accessing the internet,follow the below instructions to remove the proxy.

  1. Start the Internet Explorer browser and if you are using Internet Explorer 9 ,click on the gear icon [Image: IE gear icon] (Tools for Internet Explorer 8 users) ,then select Internet Options.
    [Image: Internet-options-IE.png]
  2. Go to the tab Connections.At the bottom, click on LAN settings.
    [Image: Remove-proxy-server2.png]
  3. Uncheck the option Use a proxy server for your LAN. This should remove the malicious proxy server and allow you to use the internet again.
    [Image: Remove-proxy-server3.png]

If you are a Firefox users, go to Firefox(upper left corner) → Options → Advanced tab → Network → Settings → Select No Proxy

STEP 3: Run RKill to terminate known malware processes associated with Windows Privacy Counsel.

RKill is a program that will attempt to terminate all malicious processes associated with Windows Privacy Counsel,so that we will be able to perform the next step without being interrupted by this malicious software.
Because this utility will only stop Windows Privacy Counsel running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again.

  1. While your computer is in Safe Mode with Networking ,please download the latest official version of RKill.Please note that we will use a renamed version of RKILL so that Windows Privacy Counsel won’t block this utility from running.
    RKILL DOWNLOAD LINK (This link will automatically download RKILL renamed as iExplore.exe)
  2. Double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Windows Privacy Counsel.
    [Image: run-rkill-1.png]
  3. RKill will now start working in the background, please be patient while the program looks for various malware programs and tries to terminate them.
    [Image: run-rkill-2.png]
    IF you are having problems starting or running RKill, you can download any other renamed versions of RKill from here.
  4. When Rkill has completed its task, it will generate a log. You can then proceed with the rest of the guide.
    [Image: Windows Privacy Counsel rkill3.jpg]

WARNING: Do not reboot your computer after running RKill as the malware process will start again , preventing you from properly performing the next step.

STEP 4: Remove Windows Privacy Counsel malicious files with Malwarebytes Anti-Malware FREE

  1. Download the latest official version of Malwarebytes Anti-Malware FREE.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. Start the Malwarebytes’ Anti-Malware installation process by double clicking on mbam-setup file.
    [Image: Malwarebytes Installer]
  3. When the installation begins, keep following the prompts in order to continue with the setup process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked. Then click on the Finish button. If Malwarebytes’ prompts you to reboot, please do not do so.
    [Image: Finishing Malwarebytes installation]
  4. Malwarebytes Anti-Malware will now start and you’ll be prompted to start a trial period , please select ‘Decline‘ as we just want to use the on-demand scanner.
    [Image: Decline Malwarebytes trial]
  5. On the Scanner tab,select Perform full scan and then click on the Scanbutton to start scanning your computer.
    [Image: Starting a full system sca]
  6. Malwarebytes’ Anti-Malware will now start scanning your computer for Windows Privacy Counsel malicious files as shown below.
    [Image: Malwarebytes scanning for malicious files]
  7. When the scan is finished a message box will appear, click OK to continue.[Image: Malwarebytes scan results]
  8. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image: Infections found by Malwarebytes]
  9. Malwarebytes’ Anti-Malware will now start removing the malicious files.After completing this task it will display a message stating that it needs to reboot,please allow this request and then let your PC boot in Normal mode.

STEP 5: Double check your system for any left over infections with HitmanPro

  1. This step can be performed in Normal Mode ,so please download the latest official version of HitmanPro.
    HITMANPRO DOWNLOAD LINK (This link will open a download page in a new window from where you can download HitmanPro)
  2. Double click on the previously downloaded fileto start the HitmanPro installation.
    [Image: hitmanpro-icon.png]
    IF you are experiencing  problems while trying to starting HitmanPro, you can use the “Force Breach” mode.To start this program in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
  3. Click on Next to install HitmanPro on your system.
    [Image: installing-hitmanpro.png]
  4. The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on Next to start a system scan.
    [Image: hitmanpro-setup-options.png]
  5. HitmanPro will start scanning your system for malicious files as seen in the image below.
    [Image: hitmanpro-scanning.png]
  6. Once the scan is complete,you’ll see a screen which will display all the malicious files that the program has found. Click on Next to remove this malicious files.
    [Image: hitmanpro-scan-results.png]
  7. Click Activate free license to start the free 30 days trial and remove the malicious files.
    [Image: hitmanpro-activation.png]
  8. HitmanPro will now start removing the infected objects.If this program will ask you to restart your computer,please allow this request.

If you are still experiencing problems while trying to remove Windows Privacy Counsel from your machine, please start a new thread in our Malware Removal Assistance forum.

How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

    updates-guide

    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

    warning sign

    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

    backup sign

    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

    lock sign

    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

    cursor sign

    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.

7 thoughts on “Remove Windows Privacy Counsel (Uninstall Guide)”

  1. Please follow the below instructions:
    STEP 1 : While in NORMAL MODE,download HitmanPro and then start this program in ForceBreach Mode
    1.Here are the direct download links for HitmanPro,
    http://dl.surfright.nl/HitmanPro36.exe (For 32bit)
    http://dl.surfright.nl/HitmanPro36_x64.exe (For 64bit)
    2.Hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including this rogue malicious process
    Here is a video that explains with graphic details how to do this : http://www.youtube.com/watch?v=m6eRWTv2STk
    3. Let HitmanPro scan and remove all the detected threats.

    STEP 2: Download/Run Rkill and then run a scan with Malwarebytes.
    1.Download any re-named version of Rkill (direct download links bellow):
    http://download.bleepingcomputer.com/grinler/WiNlOgOn.exe
    http://download.bleepingcomputer.com/grinler/uSeRiNiT.exe
    http://download.bleepingcomputer.com/grinler/rkill.scr
    2.Next,please perform a scan with Malwarebytes as seen on the guide.

    STEP3 : Perform a system scan with Emsisoft Anti-Malware:

    1. Please download the latest official version of Emsisoft Emergency Kit : http://www.emsisoft.de/en/software/eek/
    2. After the download process will finish , you’ll need to unpack EmsisoftEmergencyKit.zip
      [Image: ekk1.png]
    3. Open the Emsisoft Emergency Kit Folder and double click EmergencyKitScanner.bat
      [Image: ekk2.png]
    4. A pop-up will prompt you to update Emsisoft Emergency Kit , please click the “Yes” button.

      [Image: ekk3.png]

      [Image: ekk4.png]

    5. After the Update process has completed , put the mouse cursor over the “Menu” tab on the left and click-on “Scan PC”.

      [Image: ekk5.png]

    6. Select “Smart scan” and click-on the below “SCAN” button.

      [Image: ekk6.png]

    7. Emsisoft Emergency Kit will now start scanning your computer for malicious files as shown below.

      [Image: ekk7.png]

    8. When the scan will be completed , you will be presented with a screen showing you the malware infections that Emsisoft Emergency Kit has detected.Please note that the infections found may be different than what is shown in the image.
      Make sure that everything is Checked (ticked) and click on the ‘Quarantine selected objects’ button.
      [Image: ekk8.png]
    9. Emsisoft Emergency Kit will now start removing the malicious files.
      If during the removal process Emsisoft will display a message stating that it needs to reboot, please allow this request.
  2. I have restarted in “Safe Mode with Networking” and I still can’t open Explorer. However, I can right click on it and get to the Internet Options that way. When I get to the LAN settings, box for “Use proxy server for your LAN” isn’t checked??? Do you know what else I can try?

  3. This was very helpful. I did not know that MBAM would install and run in safe mode. The computer was basically impossible to use, and of course, dangerous to use. Now it’s in good health.

    As it turned out, RKill didn’t find anything, but after running MBAM in safe mode, which found and nixed over 400 infections, the computer is clean again.

    RKill now goes into my toolbox. Next time it may save the day.

    Thanks,

    g

  4. On the interface of Windows Privacy Counsel in the upper part you’ll see a question mark button (?), press it and then click Activate Now.

    In the new window, enter the above serial and then click register.

    Stay safe!

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