Remove “Your Mac Is Infected With Popup Adware Virus” Fake Alerts

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Written by: Stelian

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If your web browser is constantly being redirected to sites that display a “Your Mac Is Infected With Popup Adware Virus” notification, asking you to call a support number to fix it, then it is possible that you have an potentially unwanted application installed on your device.

These “Your Mac Is Infected With Popup Adware Virus” alerts are nothing more a scam. Apple does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your devjce. Treat all unsolicited phone calls or pop-ups with skepticism. Do not provide any personal information.

Your Mac Is Infected With Popup Adware Virus Scam

The bogus “Your Mac Is Infected With Popup Adware Virus” alert is shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.

The “Your Mac Is Infected With Popup Adware Virus” pop-up will have this message:

Apple Support
You have been redirected to Apple Support page because your Mac is infected with Popup Adware Virus due to download’s from untrusted source. Please connect with a chat support agent for help and support.

The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.

You should not purchase anything from numbers listed in these “Your Mac Is Infected With Popup Adware Virus” alerts. Whatever you do, please do not call the phone number for support because it is not Apple’s but rather a group of scammers waiting to rob you of hundreds of dollars under false pretenses.

How to remove Your Mac Is Infected With Popup Adware Virus Adware from Apple Mac OS (Guide)

This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
To remove “Your Mac Is Infected With Popup Adware Virus” Fake Alerts, follow these steps:

This step is needed if the malicious “Your Mac Is Infected With Popup Adware Virus” pop-ups will not allow you to close your browser.

  1. Press Command + Option + Escape simultaneously. This will open the open the Force Quit Applications window.
    [Image: Press Command + Option + Escape to start Force Quit menu]
  2. Select Safari, Chrome, Firefox or any other browser in which your are seeing the Tech Support Scam – Call for Support ransomware notification.
    [Image: Select Firefox, Chrome or Safari from Force Quit menu]
  3. Click the button that says “Force Quit“. This will forcefully end your browser program, thus removing the Tech Support Scam – Call for Support browser hijacker.
    [Image: Click on the Force Quit button to remove Eu-security-dangerous-alert-01.in virus]
    If you cannot switch from the unresponsive app, press Command + Option + Shift + Esc for three seconds to force it to quit. This key combination tells macOS to force quit the frontmost app.Alternatively, if you are using Safari or any other browser, you can disconnect your Internet, then open the web browser, navigate from the malicious web page, then reconnect to the Internet.

STEP 1: Uninstall the malicious apps from macOS

In this first step, we will try to identify and remove any malicious apps that might be installed on your device. The bellow video will explain how to remove unwanted apps from your macOS.

Known malicious apps: MacSaver, MacVX (and variants like MacVaX), MacCaptain, MacPriceCut, SaveOnMac, Mac Global Deals or MacDeals, MacSter, MacXcoupon, Shop Brain (or variants like SShoP Braaiin), PalMall, MacShop, MacSmart, News Ticker Remover, Shopper Helper Pro, Photo Zoom, Best YouTube Downloader, ArcadeYum, Extended protection, Video download helper, FlashFree or GoldenBoy.

The malicious app may have a different name on your device. If you cannot find any unwanted apps on your device, then you can proceed with the next step.

STEP 2: Remove the unwanted extensions from your Web Browser

Safari

  1. From the Safari menu, select “Preferences“.
    Safari macOS Preferences
    In the Safari Preferences window, click the “Extensions” tab. Find any unknown plugin, then click on the “Uninstall” button.

    This infection can add more than one extension, it is recommended that you remove all unknown extensions from Safari.

    Known malicious extensions: MacSaver, MacVX (and variants like MacVaX), MacCaptain, MacPriceCut, SaveOnMac, Mac Global Deals or MacDeals, MacSter, MacXcoupon, Shop Brain (or variants like SShoP Braaiin), PalMall, MacShop, MacSmart, News Ticker Remover, Shopper Helper Pro, Photo Zoom, Best YouTube Downloader, ArcadeYum, Extended protection, Video download helper, FlashFree or GoldenBoy.

    Delete

  2. Next, select “Preferences“, go to the “General” tab and change the “Default Search Engine” to Google. Then, in the “General” tab, find the “Home Page” and change it to “google.com”.Remove

Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]

Mozilla Firefox

  1. In the Firefox’s address bar type: about:support, then click on Enter.
  2. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  3. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  4. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

STEP 3: Perform a system scan with Malwarebytes for Mac Free

Malwarebytes for Mac quickly scans your Mac for malware and adware and then lets you remove it with just a few clicks.

If you are still experiencing issues with the Your Mac Is Infected With Popup Adware Virus Ads on your Mac OS, we will need to perform a system scan with Malwarebytes Anti-Malware for Mac for malware.
This step should be performed only if your issues have not been solved by the previous steps.
  1. You can download Malwarebytes fro Mac Free from the below link:
    MALWAREBYTES FOR MAC DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes for Mac”)
  2. Install Malwarebytes for Mac on your device, then click on the “Scan” button to perform a system check-up.
    Scan with Malwarebytes for Mac
  3. When the scan has completed, click on the “Remove Selected Items” to remove all the malware that Malwarebytes has detected.
    Malwarebytes For Mac Removal
You Mac OS should be malware free, and the Your Mac Is Infected With Popup Adware Virus Adware completely removed. If you are still experiencing problems while trying to remove Your Mac Is Infected With Popup Adware Virus adware from your device, you can ask for help in our Malware Removal Assistance For Mac forum.

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

  1. Stop and verify before you click, log in, download, or pay.

    warning sign

    Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

    If you already clicked: close the page, do not enter passwords, and run a malware scan.

  2. Keep your operating system, browser, and apps updated.

    updates guide

    Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

    If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.

  3. Use layered protection: antivirus plus an ad blocker.

    shield guide

    Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

    If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.

  4. Install apps, software, and extensions only from official sources.

    install guide

    Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

    If you already installed something suspicious: uninstall it, restart, and scan again.

  5. Treat links and attachments as untrusted by default.

    cursor sign

    Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

    If you entered credentials: change the password immediately and enable 2FA.

  6. Shop safely: research the store, then pay with protection.

    trojan horse

    Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

    If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.

  7. Crypto rule: never pay a “fee” to withdraw or recover money.

    lock sign

    Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

    If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.

  8. Secure your accounts with unique passwords and 2FA (start with email).

    lock sign

    Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

    If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.

  9. Back up important files and keep one backup offline.

    backup sign

    Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

    If you suspect infection: do not connect backup drives until the system is clean.

  10. If you think you are a victim: stop losses, document evidence, and escalate fast.

    warning sign

    Move quickly. Speed matters for disputes, account recovery, and limiting damage.

    • Stop payments and contact: do not send more money or respond to the scammer.
    • Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
    • Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
    • Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
    • Scan your device: remove suspicious apps or extensions, then run a full malware scan.
    • Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
    • Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.

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