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Top-shion.com EXPOSED – Real or Fake Store? Investigation

By Thomas Orsolya7 min read

Maybe you spotted Top-shion.com while scrolling: stylish clothes, home gadgets and gifts, all priced at a fraction of the usual cost.

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The product photos are gorgeous. The package that arrives often tells another story, and getting a refund can be far harder than checking out ever was.

Top-shion.com scam

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Overview

The store is a dropshipper, not a brand

Top-shion.com doesn’t produce the items on its pages. It’s one of thousands of similar shops listing low-cost supplier goods and having them shipped straight from Chinese warehouses.

The store itself never handles the products. Pricing, ads and payments are its work; packing and posting your order is left to a supplier you’ll never hear from.

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Top-shion.com doesn’t stand alone. Look closely and you’ll find a scam network of near-identical stores using matching templates, product photos and return policies, reopening under new names.

Very low quality and nothing like the ads

Pictures and parcels don’t match. The photos usually belong to other sellers or brands, and the item you receive is very low quality and looks nothing like the ads.

Returns that eat up more than you’d recover

The refund policy can sound like a safety net, but the details don’t back that up:

  • Returns travel a long way. Usually the item must go back to China, and the shipping bill is yours.
  • Return shipping can exceed the price. For a $25 item, the international postage alone can top what you paid.
  • Full refunds are hard to get. A return request usually gets you an offer to keep the item for 15% to 30% back, instead of your money in full.
  • Don’t expect quick help. Support usually runs through email only, and a single reply can take days.

Do not buy from Top-shion.com. It’s a high-risk store where you’ll likely pay far more than an item is worth, with no practical way to return it.

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What We Found on Top-shion.com

A few details about Top-shion.com stand out:

  • Top-shion.com was registered on April 17, 2024, about 2 years ago.
  • The MalwareTips URL scanner gives Top-shion.com a Safety Score of 28/100, rated High Risk (full report).

What Happens When You Order from Top-shion.com

The way most orders unfold is predictable. Knowing it up front can save you the money and weeks of emails back and forth.

Step 1: You spot an ad with an unusually cheap price

The story usually opens on Facebook, Instagram or TikTok. A polished photo or a short video shows a steep markdown, and there’s often a “limited time” tag beside it.

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Dozens of other shops buy from the same suppliers and borrow the same marketing material, so that product video often appears in their ads as well.

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Step 2: The site makes the store look big

Top-shion.com has the trappings of an established shop, from neat categories and star ratings to a friendly About Us page. The reality is often a template and a supplier list.

That heartwarming About Us tale of a small family business or a passionate founder? Usually a template as well, with the same wording copied across many unrelated shops.

Step 3: The long wait for your order

You’re promised 5 to 7 days, yet the parcel can take three or four weeks to come from China, with tracking stuck on one status for days.

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Some orders come in pieces: several small packages, each with its own tracking number. Should one disappear, it can be tough to prove which item you never got.

Step 4: The product doesn’t look like the photos

The item that eventually arrives is a cheaper cousin of the one advertised. It’s smaller, thinner or simpler, the kind of thing other sellers offer for pocket change.

Complaints center on clothing more than anything else. Fabric feels cheap to the touch, stitching loosens, and sizing follows a chart that ignores the website’s.

Step 5: Sending it back isn’t worth the postage

The refund path runs through China. After you send photos, you’re told to ship the item there, and the postage on its own can cost as much as the refund.

Instead, the store usually suggests keeping the item for 15% to 30% back. It feels like a compromise, but you still cover most of the cost of something unwanted.

The policy is written this way for a reason: at this point, many buyers give up.

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Red Flags at Top-shion.com

Top-shion.com looks like a bargain, but these signs say otherwise. Checking each one takes a minute before you pay.

Price tags that clash with the product

Nobody stumbles onto a genuine bargain with a leather bag at $29 or a smartwatch at $19. Those prices pay for a much cheaper version than what’s photographed.

The struck-through “original” price adds to the illusion. It’s rarely genuine, and its job is to dress up an ordinary price as a discount.

Images you can find on other sites

Reverse image searching the photos often leads you to the same pictures on other stores, on marketplaces or on a brand’s own website.

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When the photo is a brand’s, don’t expect that brand to make what you receive. When it’s a marketplace listing, the same item is often cheaper there.

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No checkable business details

Look for a registered company name, tax number or local address and you’ll rarely find one in this network. That makes the seller hard to pin down when problems start.

Support you can only email

Don’t look for a phone number or live chat. Contact usually comes down to an email address or a form, and anything urgent can take weeks to sort out.

Every slow reply also uses up time you have to file a dispute with your bank or PayPal. Keep track of those deadlines while you wait.

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Fake urgency from timers and scarcity badges

You’re meant to feel rushed. That’s why the timer resets when you reload and why “only 2 left” appears on every single product, something real stock never does.

Try walking away for a while. If the same “sale” greets you when you return, the deadline was never real.

Watch for add-ons at checkout

Some extras can be ticked for you before you even reach payment: shipping protection, priority handling, even a second item. Go through the total line by line.

The extras rarely buy you quicker delivery or meaningful cover. They simply raise the price of an order that may already be worth far less than its cost.

Payment handled by a name you don’t recognize

Stop the moment the payment page shows a different name that has nothing to do with the store. Your card number would land with a company you’ve never heard of.

Connected to a network of lookalike scam stores

Dozens of shops carry word-for-word the same About Us story and policies, plus the same product photos. As soon as one closes, a new name opens with the same catalog.

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How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

  • Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
  • Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
  • How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
  • Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
  • What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
  • Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
  • Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
  • Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

There are safer ways to get anything that caught your eye on Top-shion.com:

  • Run a search on a major marketplace. It often lists the same thing much cheaper, and buyer protection and real reviews come with it.
  • Favor a seller who lists a local return address. Cheap return postage means the return option is one you’ll really use.
  • Find photos taken by buyers. Those show what really arrives in the box, whatever the ad claims.
  • Find out where the item ships from. The marketplace tells you the seller’s location. A nearby warehouse means it arrives sooner and you can actually send it back.
  • Go with a credit card or PayPal. Both are protected payment options, so you can open a dispute if needed.

You might spend a little extra. That buys you the product you actually ordered and a seller that keeps its refund promises.

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What to Do If You Already Ordered from Top-shion.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

  1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
  2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
  3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
  4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
  5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
  6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
  7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
  8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
  9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.
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If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Top-shion.com a scam?

We rate Top-shion.com High Risk because it belongs to a scam network. Orders may ship, but they bring very low-quality items, and returns cost too much. Do not buy.

Where does Top-shion.com ship from?

China, in most cases. Suppliers there ship the items directly, which is why delivery can take several weeks and tracking updates often trail behind.

Why does the product look so different from the photos?

The store usually borrows its photos from other sellers or brands. Your package then holds a cheaper version, made to reach a low price.

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Can I return an item to Top-shion.com?

Usually only if you’re willing to cover shipping to China. With cheap items, the postage alone can be more than the money you’d get back.

Don’t mail it yet. First check whether your card issuer or PayPal would cover you through a “not as described” dispute instead.

My order never arrived or isn’t as described. What now?

Write to the store first. Should it refuse or keep stalling, your card issuer or PayPal is the next stop: open a dispute and include item photos plus listing screenshots.

Are the reviews on Top-shion.com real?

Be careful with them. Any store can load its own pages with glowing ratings, so look for buyer photos and comments on independent sites instead.

The Bottom Line

A high-risk store in a scam network of lookalike shops, Top-shion.com sells very low-quality items that look nothing like their ads. Sending them back rarely makes sense.

Liked something on Top-shion.com? Look for it on a marketplace with buyer protection, but do not buy from Top-shion.com.

Already have an order in? Save the order email and product screenshots now, then photograph whatever arrives. If the store won’t fix it, dispute it with your card or PayPal.

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Written by

Thomas Orsolya

Thomas is an expert at uncovering scams and providing in-depth reporting on cyber threats and online fraud. As an editor, he is dedicated to keeping readers informed on the latest developments in cybersecurity and tech.

45,210 articlesWriting since 2023
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