‘You Have Received A Voice Message’ Scam Emails [Explained]

Scam emails have become an unfortunate reality of the digital age. Cybercriminals are constantly devising new tactics to trick unsuspecting individuals into revealing personal information or downloading malicious software. One such scam that has gained popularity in recent years is the ‘You Have Received A Voice Message’ scam email. In this article, we will explore what this scam is, how it works, what to do if you have fallen victim, technical details, and statistics to support our points.

Scams

What is the ‘You Have Received A Voice Message’ Scam?

The ‘You Have Received A Voice Message’ scam is an email-based phishing scam that aims to deceive recipients into clicking on a malicious link or downloading a harmful attachment. The email typically arrives in the recipient’s inbox with a subject line suggesting that they have received a voice message. The email may appear to come from a legitimate source, such as a well-known messaging service or a trusted contact.

These scam emails often employ social engineering techniques to create a sense of urgency or curiosity in the recipient. The email may claim that the voice message contains important information or that it is time-sensitive, enticing the recipient to click on the provided link or download the attachment without thinking twice.

How Does the Scam Work?

Once the recipient falls for the scam and clicks on the link or downloads the attachment, they are directed to a malicious website or prompted to install malware onto their device. The website or malware may then attempt to steal sensitive information, such as login credentials, credit card details, or personal identification information.

In some cases, the malicious website may mimic a legitimate login page, tricking the victim into entering their credentials. These stolen credentials can then be used by the cybercriminals for various malicious purposes, including identity theft or unauthorized access to the victim’s accounts.

Example:

Let’s consider an example to better understand how the ‘You Have Received A Voice Message’ scam works:

  1. The victim receives an email with the subject line “You Have Received A Voice Message.”
  2. The email appears to come from a well-known messaging service, such as WhatsApp.
  3. The email body contains a message stating that the recipient has received an important voice message.
  4. The email includes a link or an attachment that the recipient is instructed to click or download to listen to the voice message.
  5. If the recipient falls for the scam and clicks on the link or downloads the attachment, they are directed to a malicious website or prompted to install malware.
  6. The malicious website or malware attempts to steal sensitive information from the victim.

What to Do If You Have Fallen Victim?

If you have fallen victim to the ‘You Have Received A Voice Message’ scam, it is crucial to take immediate action to minimize the potential damage. Here are the steps you should follow:

  1. Disconnect from the Internet: If you suspect that your device has been compromised, disconnect it from the internet to prevent further communication between the malware and the cybercriminals.
  2. Scan for Malware: Run a thorough scan of your device using reliable antivirus software, such as Malwarebytes Free, to detect and remove any malicious software.
  3. Change Passwords: Change the passwords for all your online accounts, especially those that may have been compromised.
  4. Monitor Financial Accounts: Keep a close eye on your financial accounts for any suspicious activity and report any unauthorized transactions to your bank or credit card company immediately.
  5. Be Vigilant: Learn from the experience and be more cautious in the future. Be skeptical of unsolicited emails and avoid clicking on suspicious links or downloading attachments from unknown sources.

Technical Details of the Scam

The ‘You Have Received A Voice Message’ scam emails often utilize various techniques to deceive recipients and bypass security measures. Here are some technical details of the scam:

  • Spoofed Email Addresses: The scam emails may appear to come from legitimate email addresses, but they are often spoofed. This means that the sender’s email address is forged to make it appear as if it is coming from a trusted source.
  • Malicious Links: The emails may contain links that redirect the recipient to a malicious website. These links are often disguised using URL shorteners or obfuscated to evade detection by security software.
  • Malware Attachments: The emails may also include attachments that contain malware. These attachments are typically disguised as harmless files, such as PDFs or Word documents, but they actually contain malicious code.
  • Social Engineering Tactics: The scam emails often employ social engineering tactics to manipulate the recipient’s emotions and create a sense of urgency or curiosity. This increases the likelihood of the recipient falling for the scam.

Statistics on Scam Emails

Scam emails, including the ‘You Have Received A Voice Message’ scam, continue to be a significant threat in the digital landscape. Here are some statistics that highlight the prevalence and impact of scam emails:

  • According to the FBI’s Internet Crime Complaint Center (IC3), phishing scams, including email-based scams, accounted for over $54 million in losses in 2020 alone.
  • A report by Symantec found that 1 in every 3 scam emails sent in 2020 contained a malicious link or attachment.
  • According to the Anti-Phishing Working Group (APWG), there was a 22% increase in phishing attacks in the first quarter of 2021 compared to the previous quarter.
  • A study by Verizon revealed that 94% of malware was delivered via email in 2019.

Summary

The ‘You Have Received A Voice Message’ scam is a prevalent email-based phishing scam that aims to deceive recipients into clicking on malicious links or downloading harmful attachments. These scam emails often employ social engineering tactics to create a

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

  1. Stop and verify before you click, log in, download, or pay.

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    Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

    If you already clicked: close the page, do not enter passwords, and run a malware scan.

  2. Keep your operating system, browser, and apps updated.

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    Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

    If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.

  3. Use layered protection: antivirus plus an ad blocker.

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    Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

    If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.

  4. Install apps, software, and extensions only from official sources.

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    Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

    If you already installed something suspicious: uninstall it, restart, and scan again.

  5. Treat links and attachments as untrusted by default.

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    Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

    If you entered credentials: change the password immediately and enable 2FA.

  6. Shop safely: research the store, then pay with protection.

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    Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

    If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.

  7. Crypto rule: never pay a “fee” to withdraw or recover money.

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    Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

    If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.

  8. Secure your accounts with unique passwords and 2FA (start with email).

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    Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

    If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.

  9. Back up important files and keep one backup offline.

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    Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

    If you suspect infection: do not connect backup drives until the system is clean.

  10. If you think you are a victim: stop losses, document evidence, and escalate fast.

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    Move quickly. Speed matters for disputes, account recovery, and limiting damage.

    • Stop payments and contact: do not send more money or respond to the scammer.
    • Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
    • Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
    • Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
    • Scan your device: remove suspicious apps or extensions, then run a full malware scan.
    • Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
    • Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.