Remove CouponDropDown coupons (Uninstall Guide)

CouponDropDown is an adware program that will display their own ads on eBay, Amazon, Facebook and other websites that you are visiting.These advertisements will be shown as boxes containing various coupons that are available or as underlined keywords, which when clicked will display an advertisement that states it is brought to you by CouponDropDown.
[Image: CouponDropDown Coupon]
CouponDropDown is an add-on for Internet Explorer, Firefox, and Chrome that is typically added when you install other free programs. When you install these free programs, they will also install CouponDropDown as well. Some of the programs that are known to bundle CouponDropDown include 1ClickDownload, Yontoo and FBPhotoZoom.
Once installed, whenever you will try to use a search form on Ebay,Google,Facebook or any other websites, CouponDropDown will show in the right top part of your browser, a box containing related keyword suggestions,ads and sponsored links. Futhermore, this browser CouponDropDown will diplay different advertising boxes on Amazon, Wallmart and other websites with the message Ads not by this site.
You should always pay attention when installing software because often, a software installer includes optional installs, such as this CouponDropDown browser hijacker. Be very careful what you agree to install. Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

CouponDropDown – Virus Removal Instructions

How to remove “CouponDropDown” (Virus Removal Guide)

This page is a comprehensive guide, which will remove “CouponDropDown” virus from your computer, and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall CouponDropDown program from your computer
STEP 2: Remove “Ads by CouponDropDown” virus from Internet Explorer, Firefox and Google Chrome
STEP 3: Remove CouponDropDown adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 4: Remove “Ads by CouponDropDown” virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the “CouponDropDown” malware with HitmanPro

STEP 1 : Uninstall CouponDropDown program from your computer

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the CouponDropDown program from Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
    [Image: Control Panel in Windows Start Menu]
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there.
    [Image: Control Panel in Windows 8]
  2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category. This option is shown by the arrow in the image below. If you are using the “Classic View” of the Control Panel, then you would double-click on the “Programs and Features” icon instead.
    [Image: Uninstall a program]
  3. When the “Programs and Features” or the “Uninstall a Program” screen is displayed, scroll through the list of currently installed programs and uninstall CouponDropDown, PriceMeter, Supra Savings, weDownload Manager, PureLead, Search Assist, Re-Markable, Zombie Alert, Wajam, Coupon Server, Lollipop, HD-Total-Plus, UTUobEAdaBlock, Safe Saver, SupTab, ValueApps, Lollipop, Software Updated Version, DP1815, Video Player, Convert Files for Free, Plus-HD 1.3, BetterSurf, Trusted Web, PassShow, LyricsBuddy-1, PureLeads, Media Player 1.1, RRSavings, Feven Pro 1.2, Websteroids, Savings Bull, HD-Plus 3.5, Re-markit and any other recently installed unknown program from your computer.
    To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll though the list, and uninstall any unwanted or unknown programs.
    [Image: Uninstall CouponDropDown program]
    Depending on what program has installed the CouponDropDown adware infection, the above program may have a different name or not be installed on your computer. If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

If you are having issues while trying to uninstall the CouponDropDown program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.


STEP 2: Remove “CouponDropDown” Ads from Internet Explorer, Firefox and Google Chrome

Remove “Ads by CouponDropDown” virus from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon[Image: icongear.jpg] in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings to remove CouponDropDown]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Remove “Ads by CouponDropDown” virus from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), the click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings to remove CouponDropDown]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove “Ads by CouponDropDown” virus from Google Chrome

  1. Click on the “Chrome menu button” (Chrome menu)  on the browser toolbar, select “Tools“, and then click on “Extensions“.
    [Image: Extensions menu in Chrome]
  2. In the “Extensions” tab, remove the CouponDropDown, SafeSaver, DP1815, Video Player, Convert Files for Free, Plus-HD 1.3, BetterSurf, Media Player 1.1, Media Watch, LyricsBuddy-1, Atomic Savings, Media Player 1.1, Savings Bull, Feven Pro 1.2, Websteroids, Savings Bull, HD-Plus 3.5 any other unknown extensions by clicking the trash can [Image: Remove an extension from Chrome] icon.
    Basically, if you have not installed an extensions then you should remove it from your web browser.
    If you cannot remove the CouponDropDown extension, and under the trash can you can see the “Installed by enterprise policy” text, then you will need to follow our “Remove Installed by enterprise policy extension from Chrome” guide.
    [Image: CouponDropDown Chrome extensions]

STEP 3: Remove CouponDropDown adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “CouponDropDown” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will open a new web page from where you can download “AdwCleaner”)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    Click on Scan button to find CouponDropDown virus
    AdwCleaner will now start to search for the “CouponDropDown” malicious files that may be installed on your computer.
  4. To remove the “CouponDropDown” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove CouponDropDown virus with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing CouponDropDown virus

STEP 4: Remove “CouponDropDown” virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the CouponDropDown virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove CouponDropDown with Malwarebytes Anti-Malware]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware removing CouponDropDown]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 5: Double-check for the “CouponDropDown” malware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for CouponDropDown malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove CouponDropDown virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

Your computer should now be free of the CouponDropDown adware infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the Premium version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove CouponDropDown adware from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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  • jolanda

    thank you! It works

  • Joan

    What about a mac version? I dont have the extention on chrome and went through all files of my mac with no avail to finding rightcoupon…Advice?

  • Steve

    Thank you so much I have had coupondrop ect for over a year and made my computer life hell. I followed Step 3+ and did exactly as explained. It has now gone. You have saved me from buying a new computer, it was annoying me that much. Thank you so very Much Stelian Pilici … (Y)

  • Kaye

    THANK YOU Stelian I have it seems finally removed the evil coupondropdown!!! I ran all these malwares you posted and after HitmanPro I think it’s gone, what a relief! You are awesome thank you!

  • Rana

    I’ve not downloaded anything at all recently, no extensions or anything, and none of my extensions (I’m only running Tumblr Savior and Gmail checker) are developed by those providers. The coupondropdown thing sort of came out of nowhere, and I have no idea what caused it–my antivirus software just ran a full scan and didn’t catch anything.. CCD’s not installed as a program or anything else on my harddrive– I searched. Any ideas on how to fix this? (I’m using chrome, by the way)

    • http://malwaretips.com/ Stelian Pilici

      Hello,

      Lets try to remove this nasty program:

      STEP 1: Run a scan with AdwCleaner

      Please run AdwCleaner (as seen on STEP 3) to remove this infection!

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Waiting for your reply to see how everything is running…

      • shania

        thanks :)

  • Wintertagtraum

    I did all the steps but the damn ads are still there …any other ideas?

    • http://malwaretips.com/ Stelian Pilici

      Hello,

      Did you run AdwCleaner? If no, please run AdwCleaner (as seen on STEP 3) to remove this infection!

      Next please run Junkware Removal Tool:

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/downloads/JRT.exe

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications.

      Waiting for your reply! Stay safe!

      • Wintertagtraum

        right now it looks quite good. Thank you so much for your superfast reply and your helpful suggestions. Wish you a nice evening(or whatever time it is at your place right now :) )

        • http://malwaretips.com/ Stelian Pilici

          Stay safe! :D

  • cath

    thanks so much!

  • lesego

    im using google chrome i both went to control panel and google chrome menu>tools and still i cnt see the name coupondropdown…i only have three extensions avast,realplayer and torntv plaese help.

    • http://malwaretips.com/ Stelian Pilici

      Hello Lesego,
      Can you download and run the avast! Browser Cleanup tool.
      Go to the Google Chrome tab, and disable any unwanted or unknown extensions, then click on Reset to default settings button.
      Next uninstall TornTv, remove its plugin. Search and uninstall yontoo or any other program that you did not agree to install.

  • Dave

    I running Firefox 19.0 on Mac. I’m trying to remove the GrouponDropdown Adware but the instructions above for Firefox appears to apply to an older version. Since does not seem to be a way to remove this adware from the most current version of Firefox, should I switch to Safari or should I wait for the next version of Firefox that will hopefully remedy this issue?

    Thanks,

    DC

    • http://malwaretips.com/ Stelian Pilici

      Hello Dave,
      Did you remove CouponDropDown extension from Firefox?Please remove any unknown or unwanted extensions from your browser.
      If you are still experiencing problems, reset Firefox to its default settings: http://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems , and everything should be ok.

      • Dave

        Thanks,

        I just updated to Firefox 19.0.2 and the problem went away. If I have any new problems, I will reset as you indicated.

        Dave

  • Karen

    And if all else fails as it did for me simply install AdBlock app extension for the Google Chrome does the trick in no time at all.

  • John

    Thanks for sharing it with us.

  • TheGuy

    Thank you!!!