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Windows Malware Removal Help & Support
BuyNSave removal problems; seems to be gone but can't install Chrome now
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<blockquote data-quote="hybrisate" data-source="post: 317680" data-attributes="member: 32062"><p>Thank you TwinHeadedEagle. Here are my results from zoek:</p><p></p><p></p><p>Zoek.exe v5.0.0.0 Updated 19-December-2014</p><p>Tool run by Jon on Fri 12/19/2014 at 10:01:55.60.</p><p>Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64</p><p>Running in: Normal Mode Internet Access Detected</p><p>Launched: C:\Users\Jon\Downloads\zoek.exe [Scan all users] [Script inserted]</p><p></p><p>==== Older Logs ======================</p><p></p><p>C:\zoek-results2014-12-19-033759.log 19623 bytes</p><p></p><p>==== System Restore Info ======================</p><p></p><p>12/19/2014 10:02:45 AM Zoek.exe System Restore Point Created Succesfully.</p><p></p><p>==== Deleting CLSID Registry Keys ======================</p><p></p><p></p><p>==== Deleting CLSID Registry Values ======================</p><p></p><p></p><p>==== Deleting Services ======================</p><p></p><p></p><p>==== Batch Command(s) Run By Tool======================</p><p></p><p></p><p>==== Firefox Extensions ======================</p><p></p><p>ProfilePath: C:\Users\Jon\AppData\Roaming\Mozilla\Firefox\Profiles\5sx73a7c.default</p><p>- Firefox Old Version Update Hotfix - %ProfilePath%\extensions\<a href="mailto:firefox-hotfix@mozilla.org.xpi">firefox-hotfix@mozilla.org.xpi</a></p><p></p><p>AppDir: C:\Program Files (x86)\Mozilla Firefox</p><p>- RapidFinda - %AppDir%\extensions\<a href="mailto:jhmkxr@ehsehsdmgaq.com">jhmkxr@ehsehsdmgaq.com</a></p><p>- Skype Click to Call - %AppDir%\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}</p><p>- Default - %AppDir%\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}</p><p>- Skype Click to Call - %AppDir%\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}</p><p></p><p>==== Firefox Plugins ======================</p><p></p><p>Profilepath: C:\Users\Jon\AppData\Roaming\Mozilla\Firefox\Profiles\5sx73a7c.default</p><p>D2377C9458EFEB094E38B8C874AA214C - C:\Users\Jon\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll - Google Update</p><p>3CD19649B2C3023D65E67C056457A2BC - C:\Users\Jon\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll - Facebook Video Calling Plugin</p><p>7D2C149C21BA955CFFE39C08466BA31B - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_168.dll - Shockwave Flash</p><p></p><p></p><p>==== Chromium Look ======================</p><p></p><p>HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions</p><p>lifbcibllhkdhoafpjfnlhfpfgnpldfl - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx[08/14/2013 10:12 AM]</p><p></p><p>==== Set IE to Default ======================</p><p></p><p>Old Values:</p><p>[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]</p><p>"Start Page"="<a href="http://www.google.com" target="_blank">http://www.google.com</a>"</p><p></p><p>New Values:</p><p>[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]</p><p>"Start Page"="<a href="http://www.google.com" target="_blank">http://www.google.com</a>"</p><p></p><p>==== All HKCU SearchScopes ======================</p><p></p><p>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes</p><p>"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"</p><p>{012E1000-F331-11DB-8314-0800200C9A66} Google Url="<a href="http://www.google.com/search?q={searchTerms}" target="_blank">http://www.google.com/search?q={searchTerms}</a>"</p><p>{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="<a href="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC" target="_blank">http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC</a>"</p><p></p><p>==== Empty IE Cache ======================</p><p></p><p>C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully</p><p>C:\Users\Jon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully</p><p>C:\Users\Jon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully</p><p>C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully</p><p>C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully</p><p>C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully</p><p>C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully</p><p>C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully</p><p></p><p>==== Empty FireFox Cache ======================</p><p></p><p>C:\Users\Jon\AppData\Local\Mozilla\Firefox\Profiles\5sx73a7c.default\Cache emptied successfully</p><p></p><p>==== Empty Chrome Cache ======================</p><p></p><p>No Chrome User Data found</p><p></p><p>==== Empty All Flash Cache ======================</p><p></p><p>Flash Cache Emptied Successfully</p><p></p><p>==== Empty All Java Cache ======================</p><p></p><p>Java Cache cleared successfully</p><p></p><p>==== C:\zoek_backup content ======================</p><p></p><p>C:\zoek_backup (files=304 folders=50 22089176 bytes)</p><p></p><p>==== Empty Temp Folders ======================</p><p></p><p>C:\Users\Default\AppData\Local\Temp emptied successfully</p><p>C:\Users\Default User\AppData\Local\Temp emptied successfully</p><p>C:\Users\Jon\AppData\Local\Temp will be emptied at reboot</p><p>C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully</p><p>C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully</p><p>C:\Windows\Temp will be emptied at reboot</p><p></p><p>==== After Reboot ======================</p><p></p><p>==== Empty Temp Folders ======================</p><p></p><p>C:\Windows\Temp successfully emptied</p><p>C:\Users\Jon\AppData\Local\Temp successfully emptied</p><p></p><p>==== Empty Recycle Bin ======================</p><p></p><p>C:\$RECYCLE.BIN successfully emptied</p><p></p><p>==== EOF on Fri 12/19/2014 at 12:05:08.55 ======================</p></blockquote><p></p>
[QUOTE="hybrisate, post: 317680, member: 32062"] Thank you TwinHeadedEagle. Here are my results from zoek: Zoek.exe v5.0.0.0 Updated 19-December-2014 Tool run by Jon on Fri 12/19/2014 at 10:01:55.60. Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64 Running in: Normal Mode Internet Access Detected Launched: C:\Users\Jon\Downloads\zoek.exe [Scan all users] [Script inserted] ==== Older Logs ====================== C:\zoek-results2014-12-19-033759.log 19623 bytes ==== System Restore Info ====================== 12/19/2014 10:02:45 AM Zoek.exe System Restore Point Created Succesfully. ==== Deleting CLSID Registry Keys ====================== ==== Deleting CLSID Registry Values ====================== ==== Deleting Services ====================== ==== Batch Command(s) Run By Tool====================== ==== Firefox Extensions ====================== ProfilePath: C:\Users\Jon\AppData\Roaming\Mozilla\Firefox\Profiles\5sx73a7c.default - Firefox Old Version Update Hotfix - %ProfilePath%\extensions\[email]firefox-hotfix@mozilla.org.xpi[/email] AppDir: C:\Program Files (x86)\Mozilla Firefox - RapidFinda - %AppDir%\extensions\[email]jhmkxr@ehsehsdmgaq.com[/email] - Skype Click to Call - %AppDir%\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - Default - %AppDir%\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} - Skype Click to Call - %AppDir%\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} ==== Firefox Plugins ====================== Profilepath: C:\Users\Jon\AppData\Roaming\Mozilla\Firefox\Profiles\5sx73a7c.default D2377C9458EFEB094E38B8C874AA214C - C:\Users\Jon\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll - Google Update 3CD19649B2C3023D65E67C056457A2BC - C:\Users\Jon\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll - Facebook Video Calling Plugin 7D2C149C21BA955CFFE39C08466BA31B - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_168.dll - Shockwave Flash ==== Chromium Look ====================== HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions lifbcibllhkdhoafpjfnlhfpfgnpldfl - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx[08/14/2013 10:12 AM] ==== Set IE to Default ====================== Old Values: [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main] "Start Page"="[url]http://www.google.com[/url]" New Values: [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main] "Start Page"="[url]http://www.google.com[/url]" ==== All HKCU SearchScopes ====================== HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes "DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}" {012E1000-F331-11DB-8314-0800200C9A66} Google Url="[url]http://www.google.com/search?q={searchTerms}[/url]" {0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="[url]http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC[/url]" ==== Empty IE Cache ====================== C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully C:\Users\Jon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully C:\Users\Jon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully ==== Empty FireFox Cache ====================== C:\Users\Jon\AppData\Local\Mozilla\Firefox\Profiles\5sx73a7c.default\Cache emptied successfully ==== Empty Chrome Cache ====================== No Chrome User Data found ==== Empty All Flash Cache ====================== Flash Cache Emptied Successfully ==== Empty All Java Cache ====================== Java Cache cleared successfully ==== C:\zoek_backup content ====================== C:\zoek_backup (files=304 folders=50 22089176 bytes) ==== Empty Temp Folders ====================== C:\Users\Default\AppData\Local\Temp emptied successfully C:\Users\Default User\AppData\Local\Temp emptied successfully C:\Users\Jon\AppData\Local\Temp will be emptied at reboot C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully C:\Windows\Temp will be emptied at reboot ==== After Reboot ====================== ==== Empty Temp Folders ====================== C:\Windows\Temp successfully emptied C:\Users\Jon\AppData\Local\Temp successfully emptied ==== Empty Recycle Bin ====================== C:\$RECYCLE.BIN successfully emptied ==== EOF on Fri 12/19/2014 at 12:05:08.55 ====================== [/QUOTE]
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