Solved BuyNsave

Dannyboii72

New Member
Thread author
Jan 4, 2015
7
I do apologize as this is my own fault but this problem is becoming unbearable! I've seen previous posts about buynsave but I am unsure of the steps to take, and any files I should be uploading to help you guys out.

Thanks for your time
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.


FRST.gif
Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 
  • Like
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Dannyboii72

New Member
Thread author
Jan 4, 2015
7
I apologize I meant to state my windows is in fact 'Windows 7', thank you for your help I will get started!
 

Dannyboii72

New Member
Thread author
Jan 4, 2015
7
There we go
 

Attachments

  • FRST_05-01-2015_13-53-39.txt
    37.8 KB · Views: 234
  • Addition_05-01-2015_13-53-39.txt
    18.5 KB · Views: 69

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.




adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Follow the prompts and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.



CHR dev: Chrome dev build detected! <======= ATTENTION
Chrome installation is altered by malware. Reinstall is needed.
 

Attachments

  • fixlist.txt
    3 KB · Views: 213
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Dannyboii72

New Member
Thread author
Jan 4, 2015
7
I completed both tasks but during the ADW cleaner after the 'clean' it restarted my laptop and now I can't click report so I can't attach the file
 

Attachments

  • Fixlog_05-01-2015_16-20-11.txt
    6.2 KB · Views: 211

Dannyboii72

New Member
Thread author
Jan 4, 2015
7
This is the only similar thing I can find without clicking the report button
 

Attachments

  • AdwCleaner[S0].txt
    24.8 KB · Views: 43

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 
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