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Windows Malware Removal Help & Support
Can't remove malware - video/audio downloads pop-ups
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 228570" data-attributes="member: 6533"><p>Hello,</p><p></p><p></p><p><strong>Before we start please read and note the following:</strong></p><p></p><p></p><p><img src="http://forum.programosy.pl/images/smilies/icon_arrow.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> Limit your internet access to posting here, some infections just wait to steal typed-in passwords.</p><p><img src="http://forum.programosy.pl/images/smilies/icon_arrow.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.</p><p><img src="http://forum.programosy.pl/images/smilies/icon_arrow.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> Do not paste the logs in your posts, attachments make my work easier. There is a <strong>Upload a File </strong>button which you can use to attach your reports. <strong>Attach all reports.</strong></p><p><img src="http://forum.programosy.pl/images/smilies/icon_arrow.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.</p><p><img src="http://forum.programosy.pl/images/smilies/icon_arrow.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> Note that we may live in totally different time zones, what may cause some delays between answers.</p><p><img src="http://forum.programosy.pl/images/smilies/icon_arrow.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.</p><p></p><p><img src="http://forum.programosy.pl/images/smilies/icon_idea.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><span style="color: rgb(0, 0, 255)"><strong> I can't foresee everything, so if anything unexpected happens, please stop and inform me!</strong></span></p><p><img src="http://forum.programosy.pl/images/smilies/icon_idea.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><span style="color: rgb(255, 0, 0)"><strong> There are no silly questions. Never be afraid to ask if in doubt!</strong></span></p><p></p><p></p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><span style="color: rgb(0, 0, 255)"><strong> <u>Scan with Farbar Recovery Scan Tool</u></strong></span></p><p></p><p>Please download <a href="http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/" target="_blank"><strong>Farbar Recovery Scan Tool x64</strong></a> and save it to your Desktop.</p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong> Run as Administrator</strong> to start the tool.<br /> (XP users click run after receipt of Windows Security Warning - Open File).</li> <li data-xf-list-type="ul">When the tool opens click <strong>Yes</strong> to disclaimer.</li> <li data-xf-list-type="ul">Make sure that <strong>Addition</strong> option is checked.</li> <li data-xf-list-type="ul">Press <strong>Scan</strong> button and wait.</li> <li data-xf-list-type="ul">The tool will produce two logfiles on your desktop: <strong>FRST.txt</strong> and <strong>Addition.txt</strong>.</li> </ul><p>Please attach them into your next reply.</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 228570, member: 6533"] Hello, [B]Before we start please read and note the following:[/B] [IMG]http://forum.programosy.pl/images/smilies/icon_arrow.gif[/IMG] Limit your internet access to posting here, some infections just wait to steal typed-in passwords. [IMG]http://forum.programosy.pl/images/smilies/icon_arrow.gif[/IMG] Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. [IMG]http://forum.programosy.pl/images/smilies/icon_arrow.gif[/IMG] Do not paste the logs in your posts, attachments make my work easier. There is a [B]Upload a File [/B]button which you can use to attach your reports. [b]Attach all reports.[/b] [IMG]http://forum.programosy.pl/images/smilies/icon_arrow.gif[/IMG] Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. [IMG]http://forum.programosy.pl/images/smilies/icon_arrow.gif[/IMG] Note that we may live in totally different time zones, what may cause some delays between answers. [IMG]http://forum.programosy.pl/images/smilies/icon_arrow.gif[/IMG] Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. [IMG]http://forum.programosy.pl/images/smilies/icon_idea.gif[/IMG][COLOR=rgb(0, 0, 255)][B] I can't foresee everything, so if anything unexpected happens, please stop and inform me![/B][/COLOR] [IMG]http://forum.programosy.pl/images/smilies/icon_idea.gif[/IMG][COLOR=rgb(255, 0, 0)][B] There are no silly questions. Never be afraid to ask if in doubt![/B][/COLOR] [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG][COLOR=rgb(0, 0, 255)][B] [U]Scan with Farbar Recovery Scan Tool[/U][/B][/COLOR] Please download [URL='http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/'][B]Farbar Recovery Scan Tool x64[/B][/URL] and save it to your Desktop. [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG][B] Run as Administrator[/B] to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). [*]When the tool opens click [B]Yes[/B] to disclaimer. [*]Make sure that [B]Addition[/B] option is checked. [*]Press [B]Scan[/B] button and wait. [*]The tool will produce two logfiles on your desktop: [B]FRST.txt[/B] and [B]Addition.txt[/B]. [/LIST] Please attach them into your next reply. [/QUOTE]
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