I don't know about Melih, but even some Comodo support staff do not know how CIS works - nor do some very long-term, die-hard users.
Many technical details Comodo will only make succinct comments.
What Comodo should do is fully explain what the user can expect from the soft - and, more importantly - what not to expect. This, I think, would prevent a lot of disappointment from the very start... as, I think, a lot of new users expect CIS to be a complete Internet Security Suite - which it definitely is not...
AV-Test Lab doesn't test sandboxing, HIPS, firewall - which are CIS' main protections. So, at least for now, CIS participation - even if on a regular basis - current AV-Test lab's methodology would not accurately assess or gauge CIS' protection capabilities since it does not test those features ! Bummer... for this fact applies to all AVs that sport various advanced features.
AV-Test follows the protocol that you have to make valid comparisons between AVs = apples-to-apples... which really isn't any indication of any AV's absolute ability\ies to protect a system. What that methodology essentially does it compares detection via signatures between AV brands and versions. That sort of testing is not an "absolute" measure of protection - that pen-tests and assesses all features in a security soft in a realistic and meaningful way. Think about it...
How would AV-Test Lab compare a security soft that uses just HIPS to one that has a whole bunch of features - like AV, firewall, anti-exploit, etc ? Difficult problem for AV test labs generally... and more importantly, if AV test labs did such comparative testing, a lot of folks would cry "FOUL ! That's not fair... "
Round and round we go - and nobody gets a true indication of a security soft's overall protection quality. It (= testing limited to detection by signature) is all a crock of doggy doo-doo... because of the way it is presented to users. It's misleading... and takes full advantage of user inexperience and lack of knowledge. Unethical is a word that sits ever-present in my mind. Just sayin'...
When it comes to AVs I've learned one thing = the vendors can make users happy only a small fraction of the time - and the users keep themselves miserable during all of the remaining time.
AV vendor employees - in fact, all IT personnel - need super-thick skin and fortitude.
